Accounts Receivable & Credit Control Specialist in Cheshire, Warrington

Forge Talent are supporting a growing Shared Service Centre with a requirement within their Order to Cash Team. This is an excellent opportunity for an experienced Accounts Receivable specialist to work in a varied capacity.

You will be responsible for overseeing billings, cash allocation, credit control (both Business to Business and Consumer) and query resolution. This is a fast-paced role whereby no two days are the same and will suit somebody who enjoys being involved in the end-to-end accounts receivable process whilst working alongside a friendly and supportive team.

• Manage new customer master data, ensuring accurate setting up of accounts and maintaining and amending data as required.
• Proactively support the credit control process by assessing the creditworthiness of new customers and monitoring existing customers' credit limits.
• Contact customers via phone and email to recover outstanding and aged amounts.
• Ensure the prompt and effective resolution of client queries, minimising disruptions to the cash collection process.
• Review incoming payment remittances and bank files to allocate incoming and unassigned payments.
• Resolve aged unapplied cash issues, proactively managing payment-related queries.
• Raise and issue a high volume of invoices to customers ensuring accuracy to minimise potential payment delays.
• Identify and resolve invoicing discrepancies by raising and issuing credit notes to customers, following the appropriate approval process.
• Assist with month-end accounts receivable tasks, including closing the sub-ledger, preparing AR reports for management commentary, and providing data for cash flow forecasts.
• Proactively collaborate with the wider business to ensure the understanding and accuracy of processes.

• Previous experience in an end-to-end Accounts Receivable position with exposure to billing, cash allocation, credit control and collections.
• Experience of working within a large, growing, multi-entity organisation is highly advantageous.
• Exposure to working in a Shared Service Centre environment is ideal.
• The ability to work in a fast-paced and time-sensitive capacity where the prioritisation of tasks is key.
• Experience in managing aged debts and overseeing both business and consumer accounts.
• Excellent problem-solving and analytical skills, with the ability to resolve and troubleshoot issues.
• Excellent organisational skills with a high degree of accuracy and attention to detail.
• Capable of working effectively both independently and as part of a collaborative team.
• Strong communication skills and the ability to build trusting relationships with key internal and external stakeholders.
• A proactive, ambitious and positive attitude with a willingness to master and develop within the role.
• Previous experience in a fast-paced or shared service centre environment is highly advantageous.
• Strong computerised systems skills and intermediate Excel skills.

Applicants must be able to travel to Liverpool 4 days per week. The ability to start work on a reduced notice period is highly advantageous.

If you are an experienced Accounts Receivable or Order To Cash specialist seeking a varied challenge, please submit your CV or call Rosie at Forge Talent for further information.