At a Glance
- Tasks: Lead and optimise accounts receivable processes in a fast-paced environment.
- Company: Join a rapidly growing Shared Service Centre in Liverpool.
- Benefits: Competitive salary, career development, and a dynamic work culture.
- Other info: Exciting opportunity for growth and collaboration with senior stakeholders.
- Why this job: Make a real impact by driving efficiency and improvements in a growing team.
- Qualifications: Experience in accounts receivable management and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Forge Talent are supporting a fast-growing Shared Service Centre in Liverpool with a requirement for an Order to Cash Manager. This is an excellent opportunity for an experienced people and process manager to drive efficiency within the department. The role will take responsibility for delivering efficient, standardised, and controlled receivables processes across multiple business entities. You will be proactively driving cash collection, minimising aged debt, and driving continuous improvements in a fast-developing environment.
Order To Cash Manager Responsibilities:
- Lead the end-to-end AR operations (billing, cash application, collections) across multiple business entities.
- Deliver against agreed service level agreements (debt ageing, cash targets, query resolution times).
- Manage and oversee workload balancing and resource planning in a high-volume and fast-moving environment.
- Manage, coach, and develop a team of 6 AR clerks, setting clear performance targets and identifying and addressing any training needs as required.
- Drive and promote a culture of accountability, customer service, and continuous improvements.
- Own and develop the collection strategy across portfolios, including segmentation and prioritisation.
- Monitor aged debt and drive reduction initiatives throughout the team.
- Managing escalations and partnering with commercial teams as required.
- Ensure accurate and timely invoicing aligned to contracts and SLAs.
- Oversee cash allocation accuracy and timely bank reconciliations.
- Implement effective query management processes to minimise delays in payments.
- Produce and review AR dashboards (DSO, ageing, overdue %, cash forecasting).
- Identify and deliver process improvements, automation, and standardisation initiatives.
- Leverage ERP systems and tools (Business Central, Power BI) to enhance efficiencies.
- Support Shared SC transformation programmes, migrations, and process transitions.
- Act as key interface between the Shared Service Centre and the wider business, engaging with senior stakeholders on performance, risks, and improvements.
- Hold regular 121s with the team, setting development plans as required.
- Support recruitment processes for the department as they continue to grow.
Order To Cash Manager Required Skills and Experience:
- Previous managerial/ supervisory experience in an AR or Credit Control capacity ideally gained within a fast-paced Shared Service Centre environment.
- Experience of leading multi-entity teams is highly advantageous.
- A true understanding of SLAs, KPIs, and service delivery frameworks within a changeable and developing environment.
- Proven experience in driving process improvements, automations, and standardisation within a larger business environment.
- Strong technical IT skills, with an advanced level of Excel.
- Previous experience of using Business Central or Dynamics based products is highly advantageous although not essential.
- Excellent stakeholder management and influencing skills with the ability to develop a team to adopt similar ways of working.
- Excellent people management skills with the ability to identify and address training needs to ensure that the team are achieving personal and company goals.
- The ability to develop and motivate the team to achieve excellent results, thus encouraging a positive and high performing environment.
- Previous experience of providing reporting to senior stakeholders.
- A positive, motivated and proactive management style with a focus on continual improvements.
If you are an experienced Accounts Receivable or Credit Control Manager looking for an opportunity to add value in a fast-growing team and business, we are very keen to speak with you. Please contact Rosie at Forge Talent for further information or submit your CV for review.
Accounts Receivable Manager employer: Forge Talent Limited
Join a dynamic and rapidly expanding Shared Service Centre in Liverpool, where you will play a pivotal role as an Accounts Receivable Manager. Our company fosters a collaborative work culture that prioritises employee development and continuous improvement, offering ample opportunities for growth and advancement. With a focus on efficiency and innovation, we provide a supportive environment that empowers you to make a meaningful impact while enjoying the benefits of working in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Receivable Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and accounts receivable space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company’s culture and values. Tailor your responses to show how your experience in managing AR processes aligns with their goals. We want to see you shine, so practice common interview questions related to cash collection and process improvements!
✨Tip Number 3
Showcase your achievements! When discussing your past roles, highlight specific examples of how you’ve driven efficiency and reduced aged debt. Use metrics to back up your claims – numbers speak volumes in the finance world!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who can help us grow and improve our shared service centre operations.
We think you need these skills to ace Accounts Receivable Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Accounts Receivable Manager. Highlight your experience in AR operations, process improvements, and team management. We want to see how your skills align with what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; show us what you’ve achieved! Use numbers and examples to demonstrate how you've driven efficiency or improved processes in previous roles. This will help us see the impact you can bring to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch, so let your personality come through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our fast-growing team!
How to prepare for a job interview at Forge Talent Limited
✨Know Your Numbers
As an Accounts Receivable Manager, you'll need to be comfortable with metrics like DSO and cash forecasting. Brush up on these key performance indicators before your interview. Be ready to discuss how you've used them to drive improvements in past roles.
✨Showcase Your Leadership Skills
This role involves managing a team, so be prepared to share examples of how you've successfully led and developed teams in the past. Highlight any specific training initiatives you've implemented or how you've fostered a culture of accountability and customer service.
✨Demonstrate Process Improvement Experience
The company is looking for someone who can drive efficiency and standardisation. Come armed with examples of process improvements you've made in previous positions, especially in high-volume environments. Discuss any automation tools you've used, like ERP systems or Excel.
✨Engage with Stakeholders
Stakeholder management is crucial in this role. Prepare to talk about how you've effectively communicated with senior stakeholders in the past. Think of specific instances where you’ve influenced decisions or improved relationships across departments.
