Product Manager - Platform in Chester

Product Manager – PlatformJoin to apply for the Product Manager – Platform role at Forge Holiday Group

Base pay range: Direct message the job poster from Forge Holiday Group

Recruitment Coordinator

Location: Hybrid – 2+ days a week in our Chester HQ

Team: Platform, Data & AI Product | Reports to: Chief Product Officer

About Forge Holiday GroupAt Forge Holiday Group, we don\’t just do holidays, we create memories. With market-leading brands like Sykes Holiday Cottages , Forest Holidays , and Bachcare in New Zealand, we\’re 1,700+ strong and powered by four values: One Business One Team, Keep it Simple, Grow & Learn, Sustainable Impact.

About the RoleThis is not a feature-factory role.

As Product Manager, Platform , you\’ll treat our backend services, internal tools, and operational systems as products – with clear vision, measurable outcomes, and long-term ambition.

From finance and operations to people systems and core technical platforms, you\’ll own how our internal ecosystem evolves – simplifying how work gets done, reducing friction, and enabling Forge to scale.

This is a high-influence, cross-functional role working closely with product, technology, operations, finance, and transformation teams to build the foundations that power Forge\’s future.

What You\’ll Do

Own the product vision and roadmap for internal platforms and systems

Treat backend services and operational tools as products with clear outcomes

Map end-to-end processes to uncover inefficiencies, risks, and opportunities

Prioritise improvements that drive measurable operational impact

Reduce manual work, friction, and process complexity

Align platform evolution with business strategy, product direction, and AI ambition

Partner with the CPO, CTO, architects, and business leaders

Support change through communication, enablement, and adoption

Use data and insight to measure success and continuously improve

What We\’re Looking For

Proven product management experience across discovery, prioritisation, and delivery

Experience owning complex, cross‐functional problem spaces

Strong background treating internal systems or platforms as products

Confidence mapping workflows and designing better ways of working

Excellent communicator who creates clarity and alignment

Analytical, outcome‐focused, and pragmatic

Passion for building scalable, well‐designed platforms that empower teams

Experience in complex operational environments, large‐scale platforms, internal tooling, automation, workflow systems, or data platforms.

Benefits

️ 33 days holiday (+ up to 5 extra with long service)

Birthday day off

Two paid volunteering days per year

Enhanced Maternity & Paternity Leave (24 weeks maternity, 3 weeks paternity at 100% pay)

Hybrid & flexible working

Health cash plan, wellbeing discounts, and 24/7 mental health support

Exclusive discounts on holiday stays for you, family, and friends

We\’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process?Apply today to help us build the platforms, systems, and workflows that power the future of Forge Holiday Group – and enable exceptional experiences at scale.

Seniority levelMid‐Senior level

Employment typeFull‐time

Job function and IndustriesProduct Management, Information Technology, and Other; Travel Arrangements, Retail, and Hospitality

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