At a Glance
- Tasks: Lead product strategy and develop AI-powered services for property owners.
- Company: Forge Holiday Group, a leader in holiday rentals and innovative tech solutions.
- Benefits: Generous salary, 33 days holiday, bonus scheme, and enhanced parental leave.
- Other info: Dynamic work environment with a focus on innovation and personal development.
- Why this job: Shape the future of owner success with cutting-edge technology and impactful services.
- Qualifications: Extensive Product Management experience and strong commercial acumen required.
The predicted salary is between 65000 - 70000 £ per year.
Shape the Future of Owner Success as Product Manager - Multi-Unit Sites & Managed Services
At Forge Holiday Group, home to Sykes Holiday Cottages, Forest Holidays and Bachcare, we’re building an AI-enabled business where technology, data and innovation create exceptional experiences for guests and property owners alike.
We’re now looking for a Product Manager - Multi-Unit Sites & Managed Services to define the strategy, commercial model and roadmap for the services and managed offerings that help owners succeed.
This is a high-impact role at the intersection of product, commercial strategy and operations.
You’ll shape scalable, revenue-generating managed services, improve owner outcomes and drive competitive advantage across the Group.
- Here’s The Deal
- Hybrid Working: 2+ days per week at Chester HQ
- Team: Product Management - Owner
- Culture: Innovative, collaborative and outcome-focused
The Opportunity
As Product Manager - Multi-Unit Sites & Managed Services, you’ll own the vision, strategy and multi-year roadmap for owner services and managed offerings across Forge Holiday Group.
From holiday parks and multi-unit sites to short-term letting services, you’ll determine what owners need, how services are delivered and how we use technology and AI to create exceptional owner experiences.
Working within our AI Operating Model, you’ll collaborate with lean cross‑functional pods across discovery and delivery, partnering with Product, Engineering, Data Science, Customer Success and Commercial teams.
This role carries full accountability for product direction, commercial performance and the value delivered to owners.
- What You’ll Be Doing
- Lead products through discovery, development, launch and optimisation.
- Shape AI-powered service discovery and recommendation experiences for owners.
- Build scalable, revenue-generating services that help owners maximise performance and profitability.
- Define commercial models, growth opportunities and success measures.
- Establish and improve service quality, adoption and owner experience KPIs.
- Improve how services are delivered across Forge platforms and integrations.
- Use experimentation, analytics and owner feedback to drive product decisions.
- Partner with Engineering, AI and Data Science teams to deliver intelligent owner solutions.
- Act as the strategic link between Product, Commercial, Customer Success, Operations and Technology teams.
- Own key commercial metrics including recurring revenue, owner retention, attach rates and lifetime value.
- What You’ll Bring
- Extensive Product Management experience with ownership of complex, revenue-generating products or services.
- Strong product strategy, roadmap and outcome-measurement expertise.
- Experience building or scaling owner services, managed offerings, marketplace products or similar B2B2C solutions.
- Strong knowledge of property management, short-term letting, holiday parks or hospitality operations.
- Understanding of APIs, integrations and service-based architectures.
- Experience applying AI-powered discovery, recommendations or LLM-based solutions.
- Strong commercial acumen and data-driven decision making.
- Excellent stakeholder management, communication and influencing skills.
- It would be great if you also have experience with
- Travel, hospitality, property technology, ecommerce or fintech.
- Holiday parks, multi‑unit accommodation or short‑term rental platforms.
- Fabric, Databricks, Snowflake or Big Query.
- AI/ML operationalisation, experimentation frameworks or feature engineering.
- Why Join Forge
This is an opportunity to shape products that directly impact owner success while creating new revenue streams and long-term competitive advantage for the Group.
You’ll have the autonomy to set direction, make decisions and deliver meaningful outcomes in an organisation investing heavily in AI, technology and product innovation.
Why You’ll Love Working Here
We want our people to enjoy being part of Forge Holiday Group – and we think our benefits are a pretty good place to start.
- Annual bonus scheme based on company performance
- 33 days’ holiday (including bank holidays), plus up to 5 extra with long service
- Option to purchase extra holiday days if you wish
- A day off for your birthday
- 2 volunteering days per year
- Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay)
- Pension scheme with employer contributions
- Discounted and last‑minute stays at Forest Holidays and Sykes Cottages for you, your friends & family
- Special offers and discounts designed to enhance your overall wellbeing
- Health cash plan & life assurance
- Training & development opportunities
- 24/7 mental health support
- On‑site gym and parking at Chester HQ (near train station)
- Employee savings scheme
- Long service awards and company events
We’re committed to diversity and inclusion and encourage you to bring your authentic self. Need adjustments for recruitment? Just ask.
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Product Manager - Multi-Unit Sites in Chester employer: Forge Holiday Group
At Forge Holiday Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values personal development and teamwork. Our Chester head office provides a flexible hybrid-working policy, competitive benefits including generous annual leave, and a commitment to employee wellbeing, making it an ideal environment for those looking to grow their careers in finance while contributing to a sustainable impact.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Multi-Unit Sites in Chester
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Forge Holiday Group!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Forge Holiday Group would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Forge Holiday Group through your school's career services!
We think you need these skills to ace Product Manager - Multi-Unit Sites in Chester
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager - Multi-Unit Sites, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager - Multi-Unit Sites position at Forge Holiday Group. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Forge Holiday Group
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
