Learning and Development Partner

Forge Holiday Group creates memorable holiday experiences across the UK. Our people are at the heart of everything we do - from the teams delivering brilliant guest experiences to the managers leading them day in, day out. We are growing, evolving and operating in an increasingly complex people landscape. Changes to employment legislation, rising expectations of leaders and the pace of operational life mean how our managers lead matters more than ever. That is why this role exists.

If your version of L&D is PowerPoint, policies and polite workshops… stop reading now. Forge Holiday Group is looking for an experienced Learning & Development Partner who wants to blow up boring, turn legislation into confidence, and build leaders who actually know how to lead. This role exists because we are done with training that looks good on paper and changes nothing in real life.

What You’ll Actually Do

• You will work across Forge Holiday Group designing learning that managers remember, use and talk about.
• You will be at the forefront of supporting the changes coming from the Employment Rights Act, making sure managers do not just hear about new rules - they know how to use them.
• You will strip out the legal jargon and turn it into real-world examples, honest conversations and practical tools that help managers lead confidently through change.
• No dry compliance. No endless slide decks. Just meaningful, memorable learning that makes managers feel ready for anything.
• Beyond compliance, you will design leadership and management development that feels human, challenging and energising. The kind that builds courage, accountability and self-awareness - not just confidence.

How You’ll Do It

• If it is boring, broken or box-ticking, it is up for replacement.
• Scrap the classroom and take learning straight into the operation.
• Use real Forge Holiday Group scenarios, role-play the hard conversations and get uncomfortable (in a good way).
• Build peer learning, challenges, pop-ups or experiences that do not look like "training".
• Steal ideas from outside L&D, outside hospitality, outside HR altogether.
• If it works, we will back it. If it does not, we will learn and move on. Safe ideas are riskier than bold ones here.

This Role Is Not For You If:

• You need a slide deck to feel prepared.
• You hide behind policy instead of helping managers think.
• You prefer approval over impact.
• You understand UK employment law and know how to make it real.
• You are confident challenging managers and leaders (respectfully).
• You believe learning should change behaviour, not tick boxes.
• You are curious, brave and a bit fed up with "how it has always been done".
• Experience in hospitality or leisure helps - but mindset beats sector every time.

Benefits

• Annual bonus scheme linked to company performance.
• 33 days' holiday (including bank holidays), plus up to 5 extra with long service.
• Birthday day off + 2 volunteering days per year.
• Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
• Discounts on stays with our brands + wellbeing offers.
• Health cash plan & life assurance.
• Training & development opportunities.
• 24/7 mental health support.
• On-site gym and parking at Chester HQ (near train station).
• Employee savings scheme + long service awards.

Inclusion & Belonging

We believe our strength comes from diverse perspectives and experiences. We encourage everyone to bring their authentic self to work, and we actively welcome applicants from all backgrounds. If you need adjustments during the recruitment process, our team will be happy to help.

Why Forge?

Because we will trust you. Because we want your ideas. Because innovation here isn’t optional - it’s the job. If you have ever thought "I could do this so much better"… now’s your moment.