Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and enhance the guest experience across multiple holiday brands.
- Company: A leading holiday company in the UK with a focus on exceptional service.
- Benefits: Competitive salary, performance bonuses, and generous leave.
- Why this job: Shape unforgettable experiences for guests while driving operational excellence.
- Qualifications: Senior leadership experience in hospitality and strong stakeholder management skills.
- Other info: Hybrid role offering a dynamic work environment and growth opportunities.
The predicted salary is between 43200 - 72000 £ per year.
A prominent holiday company based in the UK is seeking a Head of Guest Experience to lead the in-stay guest experience across its brands. This role involves managing teams, driving operational excellence, and shaping the experience strategy, while ensuring high service standards.
The ideal candidate will have senior leadership experience in multi-site hospitality, proven P&L ownership, and exceptional stakeholder management skills.
The position offers a competitive salary and attractive benefits including performance bonuses and generous leave.
Head of Guest Experience - UK Hospitality Leader (Hybrid) in England employer: Forge Holiday Group Ltd
Contact Detail:
Forge Holiday Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Guest Experience - UK Hospitality Leader (Hybrid) in England
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend hospitality events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Head of Guest Experience role.
✨Tip Number 2
Prepare for interviews by researching the company’s brands and their guest experience strategies. We want to see you shine, so come armed with ideas on how you can elevate their service standards!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you’ve driven operational excellence in previous roles. We’re looking for someone who can inspire teams and manage multiple sites effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Guest Experience - UK Hospitality Leader (Hybrid) in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Head of Guest Experience role. Highlight your senior leadership experience in hospitality and any relevant achievements that showcase your ability to drive operational excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about guest experience and how your background makes you the perfect fit for this role. Be sure to mention your P&L ownership and stakeholder management skills.
Showcase Your Leadership Style: In both your CV and cover letter, give us a glimpse into your leadership style. We want to know how you manage teams and foster a culture of high service standards. Share examples of how you've shaped experience strategies in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Forge Holiday Group Ltd
✨Know the Company Inside Out
Before your interview, dive deep into the holiday company's values, mission, and recent developments. Understanding their brand and guest experience philosophy will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully managed teams in a multi-site hospitality environment. Highlight your experience with P&L ownership and operational excellence, as these are key aspects of the Head of Guest Experience role.
✨Demonstrate Stakeholder Management Expertise
Think of instances where you've effectively engaged with various stakeholders. Be ready to discuss how you navigated challenges and built strong relationships, as this will be crucial for shaping the experience strategy.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's guest experience initiatives and future plans. This not only shows your enthusiasm but also gives you a chance to assess if the company aligns with your vision for guest experience.
