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- Tasks: Join our friendly team as a receptionist, helping patients and managing appointments.
- Company: A small, welcoming GP practice with a supportive team environment.
- Benefits: Flexible working hours, training provided, and a positive workplace culture.
- Why this job: Make a difference in patients' lives while enjoying a dynamic work atmosphere.
- Qualifications: Basic IT skills and a calm demeanour under pressure are essential.
- Other info: Great opportunity for personal growth and teamwork in healthcare.
The predicted salary is between 13 - 16 £ per hour.
This is a small, friendly GP Practice. No two days are the same. We want you to come and join our team!
Main duties of the job:
- We are seeking a part-time permanent receptionist to join our amazing team.
- Hours on offer: 18.75 hours over 4 days to start as soon as possible:
- Mondays 8am - 12pm
- Tuesdays 1pm - 6pm
- Thursdays 1pm - 6pm
- Fridays 2pm - 6.45pm
About us:
We work closely as a team, both clinical and administrative staff. We are flexible in working arrangements and our main motivation is to look forward to coming in to work.
Job responsibilities:
- Dealing with patients and visitors to the Surgery in a professional and helpful manner.
- Answering the telephone and booking appointments, using a triage system, and signposting patients to external providers if applicable.
- Helping to answer queries in the day-to-day running of the Practice or passing on to the relevant person.
Person Specification:
- Confident to use basic IT systems, ability to learn new systems as they are introduced.
- Ability to be calm under pressure.
- Previous experience in Primary Care settings.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Receptionist employer: Forge Close Surgery
Contact Detail:
Forge Close Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Forge Close Surgery. Familiarise yourself with their services and values. This will help you connect with the team and show that you're genuinely interested in joining them.
✨Tip Number 2
Practice makes perfect! Prepare for common receptionist interview questions. Think about how you'd handle difficult patients or busy periods. Role-playing these scenarios with a friend can really boost your confidence.
✨Tip Number 3
Show off your people skills! During the interview, highlight your experience dealing with patients and how you stay calm under pressure. Remember, they want someone who can keep things running smoothly, so let your personality shine through!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which is exactly what we’re looking for!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get a sense of who you are, so don’t be afraid to show your enthusiasm for joining our friendly team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles in Primary Care settings and how they’ve prepared you for this receptionist position.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Forge Close Surgery
✨Know the Practice
Before your interview, take some time to research the GP practice. Understand their values, services, and the community they serve. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
As a receptionist, you'll be the first point of contact for patients. Practise clear and friendly communication. Role-play common scenarios, like answering the phone or dealing with patient queries, to build your confidence and ensure you come across as approachable.
✨Showcase Your IT Skills
Since the role requires using basic IT systems, be prepared to discuss your experience with technology. If you've used any specific software or triage systems before, mention them. If not, express your willingness to learn and adapt quickly to new systems.
✨Demonstrate Team Spirit
This practice values teamwork, so highlight your ability to work collaboratively. Share examples from previous roles where you contributed to a team environment, especially in high-pressure situations. This will show that you can fit into their friendly and flexible culture.
