At a Glance
- Tasks: Serve drinks, engage with customers, and ensure a smooth bar operation.
- Company: Join the Scotsman Group, a top name in Scotland's vibrant hospitality scene.
- Benefits: Enjoy tips, flexible hours, discounts, and career development opportunities.
- Other info: Flexible shifts available, including evenings and weekends during the festive period.
- Why this job: Be part of a lively team creating festive experiences for guests this holiday season.
- Qualifications: No experience needed; just bring your friendly attitude and passion for service.
About Us:
The Scotsman Group is a leading name in Scotland’s hospitality scene, known for our vibrant bars, excellent drinks, and unforgettable service. We are looking for enthusiastic and personable individuals to join our bar staff team to help us create a lively and festive atmosphere for our guests.
The Role:
As Bar Staff, you’ll be responsible for serving drinks, engaging with customers, and ensuring our bars run smoothly. You’ll be at the heart of the action, mixing up seasonal cocktails, pouring pints, and delivering the outstanding service that the Scotsman Group is known for.
Key Responsibilities:
- Provide excellent customer service, ensuring guests feel welcome and valued.
- Serve alcoholic and non-alcoholic beverages in line with licensing laws and company standards.
- Mix and serve a range of cocktails, beers, wines, and soft drinks.
- Engage with guests, answer questions, and provide recommendations on drinks.
- Manage the bar area, ensuring it remains clean, well-stocked, and organised.
- Handle cash and card payments accurately.
- Assist with the setup and breakdown of the bar before and after shifts.
- Work efficiently during busy periods, especially on key dates.
Requirements:
- Previous experience in a bar or hospitality role is preferred but not essential.
- Excellent customer service and communication skills.
- A friendly, approachable attitude with a passion for making customers feel special.
- Ability to work in a fast-paced environment while maintaining high standards.
- Flexible availability, including evenings, weekends, and key festive dates (including Christmas and New Year).
- Knowledge of alcoholic beverages, cocktails, and drink preparation is a plus.
- Personal Licence Holders Certificate (preferred but not required).
What We Offer:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
How to Apply:
If you are passionate about hospitality and have the skills and experience to succeed in this role, we’d love to hear from you. Apply now and one of our friendly team will be in touch.
Bar Staff in Dundee employer: Forgan's Broughty Ferry
The Scotsman Group is an exceptional employer in Scotland's vibrant hospitality scene, offering a dynamic work environment where bar staff can thrive. With a focus on employee wellbeing, we provide unique benefits such as 100% of tips retained, flexible working opportunities, and career development through our Scotsman Steps training programme. Join us at Forgan's Broughty Ferry to be part of a team that values outstanding service and creates memorable experiences for our guests during the festive season.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Staff in Dundee
✨Tip Number 1
Familiarise yourself with the drinks menu and seasonal cocktails that the Scotsman Group offers. Being knowledgeable about their offerings will help you engage with customers and make recommendations, showcasing your enthusiasm for the role.
✨Tip Number 2
Network with current or former staff members if possible. They can provide insights into the work culture and expectations, which can be invaluable during your interview process.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company, whether it's through social media or in person. A friendly and approachable attitude can leave a lasting impression.
✨Tip Number 4
Be prepared to discuss your availability during the festive season. Highlighting your flexibility and willingness to work during busy periods can set you apart from other candidates.
We think you need these skills to ace Bar Staff in Dundee
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements for the Bar Staff position. Tailor your application to highlight relevant skills and experiences that match what the Scotsman Group is looking for.
Craft a Personalised CV:Create a CV that showcases your experience in hospitality or customer service, even if it's not directly in a bar setting. Emphasise any relevant skills such as communication, teamwork, and your ability to work in fast-paced environments.
Write a Compelling Cover Letter:Include a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at the Scotsman Group and how you can contribute to creating a lively atmosphere during the festive season.
Proofread Your Application:Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Forgan's Broughty Ferry
✨Show Your Enthusiasm
Make sure to express your passion for hospitality during the interview. The Scotsman Group values individuals who are enthusiastic about creating a lively atmosphere, so let your excitement shine through!
✨Know Your Drinks
Familiarise yourself with common cocktails, beers, and wines before the interview. Being able to discuss drink preparation and recommendations will demonstrate your knowledge and interest in the role.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. The ability to engage with guests and make them feel special is crucial for this position, so be ready to share your experiences.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you would handle busy periods, especially during festive times. Think of specific situations where you successfully managed stress and maintained high standards in a fast-paced environment.
