Account Manager in Bath

Do you love working in account management but feel there must be more? Do you want to be in a role that will fulfil your potential, and offer you responsibility and variety? Do you want to work with the biggest brands in audio? Do you want to use your talent in a specialist audio company, that’s in a sector that is the place to be right now? This could be the perfect role for you!

The Company

We are an award-winning world class leader in audio services, providing clients with a full offering to deliver any requirement needed in audio advertising, content or production across the globe. We’re based in the UK and USA and our 8 studios in Central London are a centre of excellence. We have creative, media, studios and digital under one roof and work on; radio, Spotify and digital audio advertising; audio post for TV and films; audiobooks; podcasts; music; foreign dubbing; gaming and digital campaigns to support audio experiences.

Our clients include Spotify, Audible, Netflix, Cartoon Network, Disney, Guinness, Paddy Power, Betfair, and Adidas.

We’re a mix of arty, geeky, techy, sporty, creative types who deliver exceptional products for our clients every single day. Diversity and inclusion matter to us and we are committed to inclusion across race, gender, age, religion, identity, physical ability, neurodiversity and experience. We welcome your uniqueness.

In the last few years we’ve also donated time and money to Macmillan Cancer Support, The Malaria Foundation and Crisis, and we intend to do a lot more. We are committed to developing the audio industry and its future talent and we’re an active supporter of initiatives to inspire, train and develop young talent and open our doors to bring a diverse group of people into our industry. We’re big on culture, teamwork and growth opportunities, and we’ve got exciting plans for the future which we’d love you to be part of.

Our Values

• We’re on the same wavelength: We're one team. We support each other. We work together to achieve collective success.
• We hear every pin drop: We care about the details. We deliver on what we promise. We take responsibility.
• We’re all ears: We care passionately about our clients. We provide exceptional customer service. We build long term partnerships.

Our Culture - Defined By Our Team

We’re creative (standard). We’re honest and open. A swear jar would bankrupt a lot of us. We’re all equal and we laugh at ourselves… and each other. We’re unconventional, productive and we do whatever it takes to get the job done. We like burgers (meat, veggie and vegan). We always make time for each other and our clients. We live and breathe audio. We’re people pleasers. We’re all very different and we love that about our team. We praise each other and recognise achievements. We like going to the pub for alcoholic and non-alcoholic drinks. We don’t quit, we fix. We’re kind and caring. We make a difference. We stick together and pick each other up when it’s needed. We like to dance. We say please and thank you. We’re passionate and motivated. We always leave our clients feeling good.

The Person We Are Looking For

You love audio and you have experience of working in a similar client services role in the advertising industry. Working on live projects you’ll have solid experience at collating information and taking good briefs. You have great experience in delivering great customer service and forming long term partnerships, presenting yourself as a trusted resource our clients can rely on. You’re a people person and you will be involved in the growth of the company by developing existing relationships and growing accounts. You’re not a passenger, you’re proactive and make things happen. You’ll be versatile, adaptable and able to manage multiple projects at once, and you buzz off being part of a busy department that always delivers. Strong organisational skills and accuracy are in your DNA. You’re a consummate professional but you don’t take yourself too seriously. You’re looking to play an important role in a company that is big on culture, teamwork and growth.

Key Responsibilities

• To deliver multiple advertising campaigns on time with clear client communication.
• To talk confidently and knowledgeably about our services and offerings, and to deliver audio advertising projects.
• To increase account spend by building quality relationships with clients at all levels.
• To create pitches and presentations using industry knowledge, market trends and the unique services provided by Forever Audio.
• To represent the company at industry events.
• To develop effective working relationships with the rest of the account team and other internal departments to ensure clear and consistent communication.
• To keep up to date with the latest developments in the audio industry and how they apply to our clients.
• To keep internal CRM system up to date.

Essential Requirements

• A love for audio.
• Good level of experience in a similar role and specifically in the following areas: Account management, Customer service, Organisation, Communication skills, Proactivity, Relationship building, Problem solving.
• A positive mental attitude and growth mindset.
• You’re able to work from the office and studio at least 4 days per week.
• Must be eligible to work in the UK.

Bonus Points

• Fluency in other languages especially French, German or Spanish.

Working Hours / Requirements

This is a 6-12 month contract, with a strong possibility of transitioning to a permanent role for the right person. You will be based from our London studios at least 4 days a week.

Salary and Benefits

• Competitive salary, inline with experience.
• 26 days leave per annum which includes 4 days to be taken between Christmas Eve and New Year's Day. This entitlement is in addition to the usual 8 UK bank and public holidays.
• Subsidised Bupa medical care.
• Life Insurance.
• Cycle to work scheme.
• Training & development opportunities.
• Season ticket loan scheme.
• Eye Care scheme with Specsavers.
• Access to Help@Hand from Unum (a health and wellbeing app).

The Hiring Process

It’s really important that we are a right fit for each other. Therefore we usually have three chats; phone, online and in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you too.

Apply

Please apply with your CV and tell us why you’d like to join us and how you’d add brilliance to our team. Email with the subject header “Account Manager” and quote reference “AM26” in your email to us. The deadline 22.05.26 Candidates must be eligible to work in the UK. Previous applicants are welcome. No agencies please, we already work with preferred partners. Thank you.