Salesforce Platform Analyst

Salesforce Platform Analyst

Full-Time 40388 - 43482 £ / year (est.) Home office (partial)
Forestry England

At a Glance

  • Tasks: Ensure the Salesforce platform runs smoothly and effectively for customer engagement.
  • Company: Join Forestry England, a passionate team dedicated to making a positive environmental impact.
  • Benefits: Enjoy 25 days holiday, discounts, free parking, and career development support.
  • Other info: Flexible hybrid working options available from any Forestry England office.
  • Why this job: Be part of a digital transformation that connects people with nature through innovative technology.
  • Qualifications: 5 years of Salesforce experience and strong problem-solving skills required.

The predicted salary is between 40388 - 43482 £ per year.

We are Forestry England. We are a passionate team that loves to share our enthusiasm and wants to make a positive difference for you and the environment.

Forestry England is delivering a digital transformation programme that places customers at the heart of Forestry England and facilitates the use of digital means to truly connect people with the nation’s forests. The transformation is enabled by the Connections platform built on Salesforce technology. The CRM Programme Project Team develops solutions to improve customer engagement, customer service and effectiveness.

Purpose

The Salesforce Platform Analyst ensures that the Salesforce environment is stable and continues to run effectively. This position requires 5 years of experience supporting and ensuring the smooth running of a Salesforce platform. The analyst will maintain, troubleshoot and administer all CRM Salesforce platforms and services, including Experience Cloud, Marketing Cloud, Service Cloud and native apps such as Gimbal and Findock. Responsibilities include storage, connectivity, security, regression testing, version control and service desk triage and resolution.

Where you’ll work

You can be based anywhere in the country from any Forestry England office. We support hybrid working from home.

Benefits

  • 25 days holiday a year, rising by one day every year’s service, up to 30 days (pro‑rated for part‑time employees) plus additional days such as bank holidays.
  • STaR employee benefits scheme offering discounts on supermarket shopping, hotels, clothing, mobile phones, electrical items, medical and car insurance, holidays, gym discounts, household bills and the Headspace wellbeing app.
  • Free parking at Forestry England sites and free entry to our National Arboretums at Westonbirt and Bedgebury.
  • Commitment to lifelong learning; career development support, professional development, learning plans and sponsorship of professional bodies.

How To Apply

Provide a 200‑word statement on your relevant experience and career history, and a personal statement of no more than 500 words. You will be assessed on both during sifting. Technical skill and strength based questions will be asked during your interview. Behaviours assessed include Communicating & Influencing, Working Together, Problem Solving, Adaptability and Organisation.

Nationality Requirements

Working for the Civil Service Forestry England is part of the Civil Service. The Civil Service has a Disability Confident Scheme (DCS). Candidates with disabilities who meet the minimum selection criteria will be guaranteed an interview. We also offer a Redeployment Interview Scheme to current civil servants at risk of redundancy. This role is part of the Great Place to Work for Veterans and Prison Leaver Recruitment initiative. Candidates must be able to speak accurate English.

Our recruitment process follows the Civil Service Commissioner’s Recruitment Principles. If you feel your application has not been treated in line with these principles, please email englandhr.services@forestryengland.uk. For reasonable adjustments, email fcrecruitmentteam@forestryengland.uk. For application details, read more on the Forestry England website.

Salesforce Platform Analyst employer: Forestry England

Forestry England is an exceptional employer, offering a vibrant work culture that prioritises health and well-being while fostering a deep connection with nature. As a Forest Wellness & Activity Coordinator, you will benefit from a generous holiday allowance, pension contributions, and opportunities for professional growth within a supportive team dedicated to lifelong learning.

Forestry England

Contact Details:

Forestry England Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Salesforce Platform Analyst

Get Involved in Local Agricultural Communities

Join local farming cooperatives or agricultural societies in your area. By attending their meetings, you can network with industry professionals and learn about potential job openings in the agricultural sector.

Showcase Your Expertise at Industry Events

Keep an eye out for agricultural fairs, conferences, and exhibitions. These events are golden opportunities to meet face-to-face with hiring companies like Forestry England. Don’t forget to bring some business cards or a digital portfolio showcasing your hands-on experience in agricultural and forestry sciences.

Consider Certification Programs

Enrol in agricultural certification programs to stand out from the crowd. Many employers appreciate candidates who are proactive about ongoing education and relevant certifications, making you a more attractive option for a full-time role.

Check Out Career Pages Directly

Instead of just relying on job boards, make sure to visit the career sections of companies' websites like Forestry England. They often post openings there first. Plus, many firms prefer candidates who show an interest directly in their organisation!

We think you need these skills to ace Salesforce Platform Analyst

Salesforce Administration
Experience Cloud
Marketing Cloud
Service Cloud
Troubleshooting
CRM Management
Data Storage Management

Some tips for your application 🫡

Show Off Your Experience with Field Work:In the agricultural and forestry sciences field, practical experience is golden. Be sure to highlight any field work, internships, or volunteer opportunities you've had that relate to this area. We want to see your hands-on skills, so don’t forget to sprinkle in any specific tasks you undertook or technologies you used in your applications for Forestry England.

Get Technical with Your Qualifications:In your CV and cover letter, dive into any relevant technical skills or certifications you've gained. If you've got knowledge in areas like soil science, pest management, or environmental conservation, flaunt it! Listing out specific qualifications and how they tie into the role can really set you apart from the rest when applying for Salesforce Platform Analyst at Forestry England.

Tailor Your Personal Statement:Your personal statement or cover letter should reflect your passion for the agricultural and forestry sciences. Talk about why you're excited about the role and how you envision contributing to Forestry England. This is your chance to showcase your motivation and cultural fit, so keep it engaging and genuine!

Keep It Professional Yet Approachable:While we love to see your personality shine through in applications, remember to maintain a level of professionalism in your writing. Use clear and concise language, and make sure your application materials for Salesforce Platform Analyst at Forestry England are free from jargon unless necessary. This will help the hiring team easily understand your qualifications and enthusiasm.

How to prepare for a job interview at Forestry England

Know Your Crops!

Make sure you brush up on the specific crops, soils, and pest management strategies relevant to the role in agricultural sciences at Forestry England. Be prepared to discuss your practical experiences with eco-friendly farming techniques, as this will demonstrate your commitment to sustainable practices – something that’s becoming increasingly important in our field.

Showcase Your Field Work

Since this is a full-time role, it’s vital to bring along your portfolio showcasing any projects or research you've conducted. Talk about your hands-on experience in the field, whether it’s data collection, experimentation, or working with farmers. This not only illustrates your knowledge but also your willingness to get your hands dirty!

Embrace Tech in Agriculture

The agricultural sector is rapidly embracing technology, so don’t shy away from discussing tools like GIS, remote sensing, or precision agriculture software you’ve used. Highlighting your tech-savviness can set you apart, especially at a forward-thinking company like Forestry England.

Passion for Sustainability

Full-time roles demand a genuine passion for what you do, especially in agriculture where sustainability is key. Be ready to share your ideas on how to improve agricultural practices, reduce environmental impact, and contribute to food security. Showing your long-term vision for the industry can really impress the interviewers at Forestry England.