Business Support Officer (FLS) in West Calder

This fixed-term post sits in the Business Support Team across Central Region, which covers an area from Edinburgh and South Fife to Loch Lomond and the Trossachs. The role gives administrative support to forestry and environmental management staff, spanning procurement, finance, permissions, training, fleet administration and customer enquiries. It is hybrid, with attendance at the office three days a week. Experience of coordinating with stakeholders and of Microsoft Office is essential.

What the job involves

• Providing professional administrative support across the region
• Coordinating training
• Administering vehicle, machinery and equipment fleets
• Processing land-based permission requests
• Supporting business sustainability initiatives
• Managing local administration of the Peoplesafe lone working platform
• Providing high-quality customer service to internal and external stakeholders
• Supporting day-to-day operation of the West Calder office, including reception duties
• Handling enquiries
• Accepting deliveries
• Providing secretariat support when required

What’s required

Experience

• Experience working in a coordinating role with a range of stakeholders
• Experience handling customer enquiries and resolving issues professionally

Skills & knowledge

• Ability to manage own workload
• Ability to work independently and as part of a team
• Strong communication skills
• Experience using Microsoft Office packages

Nice to have

• Fleet administration experience
• Building management experience
• Data processing experience

What’s offered

• Employer pension contribution of 28.97%