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Customer Service Administrator£19,000 to £23,000 per annumBromley, KentFixed Term Contract - 5 MonthsFull-TimeJoin a team that puts people first. At Foresters Financial UK, were proud to deliver exceptional service to our members. As a Customer Service Administrator on a 5 month fixed term contract you will be joining our vibrant, supportive, customer service team. Youll play a key role in supporting our customers and Financial Advisers from initial contact through to the end of their contract terms. This is a great opportunity for someone who enjoys speaking to customers, solving problems, working collaboratively, and delivering high-quality service in a fast-paced environment. What youll be doing:
- Handling a high volume of inbound calls and enquiries with professionalism and care
- Responding to customer correspondence via email and letter
- Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries
- Working closely with your team to meet service standards and deliver a seamless customer experience.
What were looking for:
- A confident communicator with a strong telephone manner
- Excellent written and verbal communication skills
- Good computer literacy and attention to detail
- A team player with strong organisational skills and the ability to prioritise effectively
- Someone who enjoys investigating and resolving issues
- If you have financial services experience this is of benefit but it is not essential. xgikmsk
What we offer:
- £23,842 annual salary
- Annual holiday allowance of 25 days holiday plus bank holidays
- Contributory pension scheme. Company matches up to 5%
- Life cover
- Hybrid working after training (1 days/week from home)
- Supportive team Please click on the apply button to read the full job description
Customer Service Administrator in London employer: Foresters Financial
Foresters Financial is an excellent employer that values flexibility and work-life balance, offering hybrid working options and flexible hours for the Strategic Business Analyst role. With a strong focus on employee growth and development, you will have the opportunity to collaborate with diverse teams and contribute to meaningful projects that drive the company's strategy. Our inclusive work culture fosters innovation and teamwork, making it a rewarding place to build your career.
