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- Tasks: Be the voice of our company, helping customers and improving our services.
- Company: Leading shared ebike operator in Greater London with a focus on sustainability.
- Benefits: Free bike rides, 25 holiday days, private medical insurance, and more perks.
- Why this job: Join us to make a greener future while having fun and gaining experience.
- Qualifications: Excellent communication skills, tech-savviness, and emotional intelligence required.
- Other info: Perfect entry-level role with opportunities for growth in a vibrant team.
The predicted salary is between 28800 - 43200 £ per year.
A leading shared ebike operator in Greater London is looking for a Customer Support Associate. This entry-level position involves being the voice of the company to customers through various channels, assisting them proactively, and contributing to improvements in operations and technology.
Ideal candidates will have excellent communication skills, tech-savviness, and emotional intelligence.
You will enjoy perks like free bike rides, 25 holiday days, private medical insurance, and more.
Ready to have fun while making a greener future? Join us!
Green Mobility Support & Community Champion in London employer: Forest
Contact Detail:
Forest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Green Mobility Support & Community Champion in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you connect with them during interviews and show that you're genuinely interested in being part of their green mobility journey.
✨Tip Number 2
Practice your communication skills! Since you'll be the voice of the company, it's crucial to articulate your thoughts clearly. Try mock interviews with friends or use online platforms to refine your responses and boost your confidence.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with the latest tools and apps related to customer support and green mobility. Mention any relevant experience during your interview to demonstrate that you can hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the team. Let's make a greener future together!
We think you need these skills to ace Green Mobility Support & Community Champion in London
Some tips for your application 🫡
Show Your Passion for Green Mobility: When writing your application, let your enthusiasm for green mobility shine through! We want to see how much you care about making a positive impact on the environment and how that aligns with our mission.
Highlight Your Communication Skills: As a Customer Support Associate, communication is key. Make sure to showcase your excellent communication skills in your written application. Use clear and concise language, and don’t forget to mention any relevant experiences that demonstrate your ability to connect with customers.
Be Tech-Savvy: Since we’re all about technology, it’s important to highlight your tech-savviness in your application. Mention any tools or platforms you’re familiar with, especially those related to customer support or mobility solutions. We love candidates who can adapt quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great fit!
How to prepare for a job interview at Forest
✨Know Your Stuff
Before the interview, make sure you understand the company’s mission and values, especially their focus on green mobility. Familiarise yourself with their services and any recent news about them. This will show your genuine interest and help you connect your skills to their goals.
✨Show Off Your Communication Skills
As a Customer Support Associate, communication is key. Prepare examples of how you've effectively communicated in past roles or situations. Think about times when you resolved conflicts or helped someone understand a complex issue—these stories will highlight your emotional intelligence.
✨Tech-Savvy? Prove It!
Since the role requires tech-savviness, be ready to discuss any relevant tools or software you’ve used. If you have experience with customer support platforms or apps, mention them! You could even practice using similar tools before the interview to demonstrate your readiness.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, how they measure success in this role, or what challenges they currently face. This shows that you’re not just interested in the job, but also in contributing to the company’s growth.
