At a Glance
- Tasks: Lead the Front of House team to create a welcoming experience for everyone at Forest School.
- Company: Join the vibrant community at Forest School, where staff are valued as our greatest asset.
- Benefits: Enjoy generous CPD budget, free lunches, and 20% fee remission for your children.
- Other info: Ongoing applications encouraged; safeguarding checks required for all successful candidates.
- Why this job: Be the face of the school and make a real difference in the community.
- Qualifications: Strong communication skills and a passion for providing excellent service.
The predicted salary is between 30000 - 40000 € per year.
As the Lead Receptionist, you are the face of Forest School. You will lead the Front of House (FOH) team to provide a warm, professional, and seamless experience for all members of the school community—including current and prospective parents, pupils, and visitors. Under the direction of the Director of Operations, you will oversee the daily logistics of the reception area, ensuring that administrative processes are robust, safeguarding protocols are strictly met, and the school’s reputation for excellence is upheld at every touchpoint.
There are many benefits of working at Forest School as staff are our single most important asset. Key benefits include:
- Generous CPD budget
- Comprehensive Professional Development Review system
- Opportunities to contribute to the wider community via our extensive Outreach Programme
- Free hot lunch (takeaway sandwich lunch also available) and refreshments throughout the day
- 20% fee remission (pro-rata for part time staff) for children attending Forest which is applicable Y3-Y13
- Subsidised membership to the Sylvestrian Leisure Centre
- Membership of the School's Group Life Assurance scheme and Personal Accident Scheme
- Contribution towards private medical insurance fees
- Membership of a pension scheme
Applications will be reviewed on an ongoing basis, so early applications are encouraged. Forest School reserves the right to make appointments at any stage. Please note that if you have previously applied for this position and were not successful, your application will only be reconsidered if there have been significant changes to your qualifications or skills that align more closely with the person specification.
The School is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Applicants must be willing to undergo child protection screening appropriate to the post including checks with past employers and the Disclosure and Barring Service. We are an equal opportunities employer. Safeguarding checks will be undertaken on all successful candidates in accordance with School policy. The safeguarding responsibilities of the post can be found in this job description and person specification.
NB The post is exempt from the Rehabilitation of Offenders Act 1974.
Lead Receptionist / Receptionist employer: Forest
At Forest School, we pride ourselves on being an exceptional employer, offering a supportive and nurturing work environment where staff are valued as our most important asset. With generous professional development opportunities, a commitment to community engagement, and attractive benefits such as fee remission for staff children and access to leisure facilities, we ensure that our team members thrive both personally and professionally. Join us in creating a warm and welcoming atmosphere for our school community while enjoying the unique advantages of working in a prestigious educational setting.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Receptionist / Receptionist
✨Tip Number 1
First things first, make sure you know the school inside out! Research Forest School's values, mission, and community vibe. This way, when you walk in for that interview, you can show them you're not just another candidate but someone who truly gets what they're all about.
✨Tip Number 2
Practice makes perfect! Get a friend or family member to do a mock interview with you. Focus on common questions for reception roles and think about how you'd handle tricky situations. The more comfortable you are, the better you'll shine when it counts!
✨Tip Number 3
Dress to impress! As the face of the school, your appearance matters. Opt for smart, professional attire that reflects the welcoming atmosphere of Forest School. You want to look the part and feel confident while doing it!
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Lead Receptionist / Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and friendly tone can really help us get a sense of how you'd fit into our team at Forest School.
Tailor Your Application:Make sure to tailor your application specifically for the Lead Receptionist role. Highlight your relevant experience and skills that align with the job description. This shows us that you've done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your key points stand out, so we can quickly see why you're the perfect fit for us!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for both you and us!
How to prepare for a job interview at Forest
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Lead Receptionist. Familiarise yourself with the school's values and how they align with your own. This will help you articulate why you're the perfect fit for the role.
✨Showcase Your People Skills
As the face of the school, your ability to connect with people is crucial. Prepare examples of how you've successfully managed interactions with parents, pupils, or visitors in previous roles. Highlight your communication skills and your approach to creating a welcoming environment.
✨Demonstrate Your Organisational Skills
The role involves overseeing daily logistics, so be ready to discuss your organisational strategies. Share specific instances where you've improved administrative processes or handled multiple tasks efficiently. This will show that you can maintain the school's reputation for excellence.
✨Emphasise Your Commitment to Safeguarding
Given the importance of safeguarding in this role, be prepared to discuss your understanding of child protection protocols. Share any relevant training or experiences that demonstrate your commitment to ensuring a safe environment for children.
