Green Mobility Support & Community Champion
Green Mobility Support & Community Champion

Green Mobility Support & Community Champion

Entry level 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly voice of our ebike company, helping customers and improving our services.
  • Company: Join a leading shared ebike operator in vibrant Greater London.
  • Benefits: Enjoy free bike rides, 25 holiday days, and private medical insurance.
  • Why this job: Make a positive impact on the environment while having fun at work.
  • Qualifications: Great communication skills, tech-savvy, and emotional intelligence are key.
  • Other info: Perfect entry-level role with opportunities for growth in a green industry.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading shared ebike operator in Greater London is looking for a Customer Support Associate. This entry-level position involves being the voice of the company to customers through various channels, assisting them proactively, and contributing to improvements in operations and technology.

Ideal candidates will have:

  • Excellent communication skills
  • Tech-savviness
  • Emotional intelligence

You will enjoy perks like free bike rides, 25 holiday days, private medical insurance, and more. Ready to have fun while making a greener future? Join us!

Green Mobility Support & Community Champion employer: Forest

As a leading shared ebike operator in Greater London, we pride ourselves on fostering a vibrant work culture that champions sustainability and community engagement. Our employees enjoy a range of benefits including free bike rides, generous holiday allowances, and private medical insurance, all while contributing to a greener future. With ample opportunities for personal and professional growth, we are committed to supporting our team members in making a meaningful impact in the world of green mobility.
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Contact Detail:

Forest Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Green Mobility Support & Community Champion

✨Tip Number 1

Get to know the company inside out! Research their values, mission, and recent projects. This will help you connect with them during interviews and show that you're genuinely interested in being part of their green mobility journey.

✨Tip Number 2

Practice your communication skills! Since you'll be the voice of the company, it's crucial to articulate your thoughts clearly. Try role-playing common customer scenarios with friends or family to build your confidence.

✨Tip Number 3

Show off your tech-savviness! Familiarise yourself with the latest apps and tools related to e-bikes and customer support. Being able to discuss these technologies will impress your interviewers and demonstrate your readiness for the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us!

We think you need these skills to ace Green Mobility Support & Community Champion

Customer Support
Communication Skills
Tech-Savviness
Emotional Intelligence
Proactive Assistance
Operational Improvement
Technology Contribution
Problem-Solving Skills

Some tips for your application 🫑

Show Your Passion for Green Mobility: When writing your application, let your enthusiasm for green mobility shine through! We want to see how much you care about making a positive impact on the environment and how that aligns with our mission.

Highlight Your Communication Skills: As a Customer Support Associate, you'll be the voice of our company. Make sure to showcase your excellent communication skills in your application. Use clear and engaging language to demonstrate how you can connect with customers effectively.

Be Tech-Savvy: We’re looking for someone who’s comfortable with technology. Mention any relevant experience you have with tech tools or platforms, and don’t hesitate to share how you’ve used them to improve customer experiences in the past.

Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Forest

✨Know Your Stuff

Before the interview, make sure you understand the company’s mission and values, especially their focus on green mobility. Familiarise yourself with their services and any recent news about them. This will show your genuine interest and help you connect your answers to their goals.

✨Show Off Your Communication Skills

As a Customer Support Associate, communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've effectively communicated in past roles or situations, especially when resolving issues or helping others.

✨Demonstrate Tech-Savviness

Since the role involves assisting customers through various channels, be ready to discuss your experience with technology. Brush up on common customer support tools and platforms. If you’ve used any relevant apps or software, mention them and explain how they helped improve your efficiency.

✨Emotional Intelligence Matters

This position requires a good dose of emotional intelligence. Think of scenarios where you’ve had to empathise with someone or handle a difficult situation. Be prepared to share these experiences, as they’ll highlight your ability to connect with customers and provide excellent support.

Green Mobility Support & Community Champion
Forest

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