Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the sales team with order processing and customer interactions.
- Company: Join a dynamic IoT Product Sales team at a leading tech company.
- Benefits: Enjoy a competitive salary, private medical insurance, and free gym membership.
- Why this job: Be part of innovative smart building technology and enhance customer satisfaction.
- Qualifications: Experience in sales support or customer service, ideally in tech or IoT.
- Other info: Flexible holiday policy and opportunities for professional growth.
The predicted salary is between 30000 - 42000 ÂŁ per year.
We are seeking a highly organised and proactive Sales Support Assistant to join our dynamic team in the IoT Product Sales team. This role is key to ensuring the smooth operation of sales processes, supporting the sales team in delivering connected hardware and software solutions for intelligent building control systems, and interacting with our growing customer base. You will play a central role in sales order processing, managing CRM data, and liaising with internal teams to help drive customer satisfaction and operational efficiency.
Key Responsibilities
- Provide comprehensive administrative and operational support to the sales and account management teams.
- Process sales quotations, purchase orders, and invoices for IoT hardware and software solutions.
- Maintain up-to-date customer and project information within the CRM system.
- Coordinate with logistics, technical support, and finance teams to ensure accurate and timely delivery of products and services.
- Assist in tracking pipelines and sales forecasts, providing regular reporting to the Product Sales Director and sales team.
- Handle inbound customer inquiries, ensuring professional and timely responses.
- Monitor stock availability and liaise with suppliers and warehouse teams to manage lead times.
- Prepare marketing and sales collateral, presentations, and data sheets when required.
- Contribute to continuous improvement of sales processes and documentation standards.
Skills and Qualifications
- Previous experience in a sales support, commercial administration or customer service role, ideally within a technology, IoT or building systems environment.
- Familiarity with BMS (Building Management Systems), HVAC controls, energy monitoring or IoT‑based automation products is highly desirable.
- Strong computer literacy, including Microsoft Office (Excel, Word, PowerPoint), CRM systems and stock control and invoicing systems.
- Excellent organisational skills and ability to manage multiple priorities.
- High attention to detail and commitment to accuracy.
- Confident communicator with strong written and verbal skills.
- Team‑oriented, proactive, and able to work effectively with technical and commercial stakeholders.
Education and Experience
- Ideally 2+ years of experience in an administrative or sales coordination role within a technical or commercial setting.
- Strong analytical and data‑handling ability.
- Initiative and proactive problem‑solving.
- Customer‑first mindset and professional communication.
- Adaptability in a fast‑evolving, technology‑driven environment.
- Interest in smart building technology and IoT innovation.
Salary and Benefits
We offer a competitive salary and benefits package including pension, private medical insurance, free gym membership, flexible holiday policy.
Sales Support Assistant in Loughborough employer: Forest Rock
Contact Detail:
Forest Rock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Assistant in Loughborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Sales Support Assistant role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their IoT solutions and think about how your skills can contribute to their sales processes. This will show them you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! As a Sales Support Assistant, you’ll need to interact with customers and internal teams. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Sales Support Assistant in Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles in sales support or customer service, especially if they relate to technology or IoT. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your interest in smart building technology and IoT innovation – we love that!
Show Off Your Organisational Skills: Since this role requires excellent organisational abilities, consider including examples of how you've managed multiple priorities in past jobs. We appreciate candidates who can juggle tasks while keeping everything on track!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to see your application right away. Plus, it shows us you’re proactive – just what we like!
How to prepare for a job interview at Forest Rock
✨Know Your Stuff
Before the interview, make sure you understand the basics of IoT and building management systems. Brush up on relevant technologies and be ready to discuss how they relate to the role. This shows your genuine interest and helps you stand out.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be specific about how you prioritised and what tools you used to stay organised.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since you'll be liaising with various teams and customers, demonstrating strong verbal and written communication skills during the interview is crucial. Consider doing mock interviews with a friend.
✨Ask Smart Questions
Prepare thoughtful questions about the sales processes, team dynamics, and company culture. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
