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- Tasks: Deliver relaxing spa treatments and create outstanding guest experiences.
- Company: Join the QHotels Collection, a leading hospitality brand with a commitment to diversity and inclusion.
- Benefits: Enjoy free health club membership, discounts, training support, and more perks!
- Why this job: Perfect for those passionate about wellness and looking for career growth in a supportive environment.
- Qualifications: NVQ Level 3 beauty/spa qualification preferred; experience as a Spa Therapist is a plus.
- Other info: Located in a beautiful woodland setting with excellent leisure facilities.
The predicted salary is between 24000 - 36000 £ per year.
Job description
Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?
Are you looking for a clear development pathway for your career?
The important stuff:
- Elemis uniform provided
- 15% retail commission scheme for product sales
- A clear development pathway
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You\’ll attend regular training with our Elemis Ambassadors across the group to perfect your skills!
Is this the role for me?
- NVQ Level 3 (or equivalent) beauty / spa qualification
- Previous experience as a Spa Therapist is desirable, not essential
- Elemis & Jessica Nails knowledge and experience would be a bonus!
Spa Opening Times: Monday – Friday 9:00am -17:00pm | Saturday 9:00am – 18:00pm | Sunday 9:00am -17:00pm
Health Club Opening Times: Monday – Friday, 6:00am – 21:30pm | Saturday & Sunday, 7:00am – 19:30pm
Curious to find out more?
Forest Pines Hotel, Spa & Golf Resort is located in Scunthorpe. Our hotel is a 4*, 188-bedroom property set in acres of woodland with a 27-hole championship golf course. The dining options include The Grill restaurant, The Lounge bar, The Pines bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
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Spa Therapist employer: Forest Pines Hotel, Spa & Golf Resort
Contact Detail:
Forest Pines Hotel, Spa & Golf Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with Elemis products and treatments. Since the role involves advising guests on the best products, having a solid understanding of their offerings will help you stand out during the interview.
✨Tip Number 2
Showcase your customer service skills. The job is all about creating a relaxing experience for guests, so be prepared to discuss how you've gone above and beyond in previous roles to enhance guest satisfaction.
✨Tip Number 3
Network with current or former employees of The QHotels Collection. They can provide valuable insights into the company culture and what they look for in a Spa Therapist, which can give you an edge in your application.
✨Tip Number 4
Prepare to discuss your professional development goals. The role offers a clear pathway for career growth, so be ready to articulate how you envision your future in the spa industry and how this position fits into that plan.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Spa Therapist, particularly any qualifications like NVQ Level 3. Include specific treatments you are skilled in and any product knowledge related to Elemis or Jessica Nails.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing outstanding guest experiences. Mention why you are interested in working at Forest Pines Hotel, Spa & Golf Resort and how you can contribute to their team.
Highlight Your Skills: In your application, emphasise your customer service skills and ability to create a relaxing environment for guests. If you have experience with upselling or retail sales, be sure to include that as well.
Show Enthusiasm for Development: Express your eagerness to engage in the training and development opportunities offered by The QHotels Collection. Mention any specific areas you wish to improve or learn more about, such as advanced spa treatments or product knowledge.
How to prepare for a job interview at Forest Pines Hotel, Spa & Golf Resort
✨Showcase Your Passion
Make sure to express your enthusiasm for providing an outstanding guest experience. Share specific examples of how you've gone above and beyond in previous roles to create a relaxing atmosphere for clients.
✨Highlight Relevant Qualifications
Be prepared to discuss your NVQ Level 3 or equivalent beauty/spa qualifications. If you have any experience with Elemis products or Jessica Nails, mention this as it could set you apart from other candidates.
✨Demonstrate Product Knowledge
Familiarise yourself with the products offered at the spa, especially those from Elemis. Be ready to discuss how you would recommend these products to guests based on their individual needs.
✨Prepare for Upselling Scenarios
Think about how you would approach upselling additional treatments or products. Prepare a few strategies or phrases that you could use during the interview to demonstrate your sales skills.