At a Glance
- Tasks: Be the friendly face of our golf facilities, guiding guests and managing bookings.
- Company: Join the vibrant team at Forest Pines Hotel, Spa & Golf Resort.
- Benefits: Enjoy free health club membership, discounts, and support for professional qualifications.
- Other info: Work in a stunning 4* hotel with great career growth and a commitment to diversity.
- Why this job: Combine your passion for golf with a rewarding customer-facing role.
- Qualifications: Knowledge of golf and excellent customer service skills required.
The predicted salary is between 20000 - 25000 € per year.
Are you knowledgeable and passionate about golf? Do you enjoy working in a customer facing role?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do? This is a key role as you will be the first impression a guest will have upon entering the golf facilities within the hotel. Offering advice and guidance to all our guests and members as well as taking bookings and support with membership sales.
Is this the role for me?
- An understanding of golf
- A passion for the sport
- Courteous and pleasant attitude
- Good time management and organisational skills
Curious to find out more? Forest Pines Hotel, Spa & Golf Resort is located in Scunthorpe. Our hotel is a 4*, 188-bedroom property set in acres of woodland with a 27-hole championship golf course. The dining options include The Grill restaurant, The Lounge bar, The Pines bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Golf Team Member in Broughton employer: Forest Pines Hotel, Spa & Golf Resort
At Forest Pines Hotel, Spa & Golf Resort, we pride ourselves on being an exceptional employer that values our team members and their growth. With a strong focus on employee development, we offer support for training and professional qualifications, alongside a range of benefits including free health club membership and discounts across our facilities. Our inclusive work culture fosters a sense of belonging, making it a rewarding place to work in the beautiful setting of Scunthorpe.
Contact Detail:
Forest Pines Hotel, Spa & Golf Resort Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Golf Team Member in Broughton
✨Tip Number 1
Get to know the company! Research Forest Pines Hotel and The QHotels Collection. Understanding their values and what they offer can help you connect better during your interview.
✨Tip Number 2
Practice your golf knowledge! Brush up on the latest trends in golf and be ready to share your passion. This will show that you're not just a candidate, but a true golf enthusiast.
✨Tip Number 3
Prepare for customer interactions! Think of examples where you've provided excellent customer service. Being able to demonstrate your skills in this area will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Forest Pines Hotel!
We think you need these skills to ace Golf Team Member in Broughton
Some tips for your application 🫡
Show Your Passion for Golf:Make sure to highlight your love for golf in your application. We want to see that you’re not just knowledgeable but genuinely excited about the sport and how it connects with our guests.
Customer Service is Key:Since this role is all about making a great first impression, emphasise your customer service skills. Share examples of how you've gone above and beyond for customers in the past – we love to see that!
Be Organised and Timely:Good time management is crucial in this role. In your application, mention any experiences where you’ve successfully managed multiple tasks or bookings. It shows us you can handle the hustle and bustle!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Forest Pines Hotel, Spa & Golf Resort
✨Know Your Golf
Brush up on your golf knowledge before the interview. Be ready to discuss different aspects of the game, from rules to equipment. Showing your passion for golf will impress the interviewers and demonstrate that you're a great fit for the role.
✨Customer Service Skills Shine
Since this role is customer-facing, think of examples where you've provided excellent service in the past. Prepare to share stories that highlight your courteous attitude and ability to handle various situations with guests.
✨Time Management Matters
The job requires good time management and organisational skills. Be prepared to discuss how you prioritise tasks and manage your time effectively, especially in a busy environment like a golf facility.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to inquire about training opportunities or the team culture at Forest Pines Hotel, Spa & Golf Resort.
