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- Tasks: As a Receptionist, you'll greet guests and manage inquiries with a smile.
- Company: Join the Coaching Inn Group, a top-rated operator of historic inns across the UK.
- Benefits: Enjoy up to 50% off food and accommodation, plus a £1 annual stay offer!
- Why this job: Be part of a vibrant team that values work/life balance and exceptional guest experiences.
- Qualifications: No experience needed, just bring your enthusiasm and great communication skills!
- Other info: We offer award-winning training and career development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
A genuine belief in work/life balance and an understanding of working together to promote flexibility.
We have fantastic Hero of the month and Hero of the year schemes.
Discounts: Up to 50% discount off food across all of our hotels and 50% off accommodation.
Something different: Annual stay for £1 offer.
Personal support: Employee assistance programme and wellbeing support.
At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart. To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments.
Who are we looking for?
- Fun, bubbly and energetic people.
- Experience is not essential, but an eagerness to do well is.
- Working well in a team, but can also use your own initiative.
- Comfortable using computers and different systems.
- Able to proactively answer guests' questions in person, on the telephone and via email.
- Great time management and organisational skills.
Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.
Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group is passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.
We offer award-winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.
Receptionist employer: Forest Park Country Hotel and Inn
Contact Detail:
Forest Park Country Hotel and Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Show your personality! As a Receptionist, being fun, bubbly, and energetic is key. When you get the chance to meet with us, let your enthusiasm shine through. We want to see how you can bring that positive energy to our team.
✨Tip Number 2
Familiarise yourself with our company culture. Understanding our mission to deliver 'Hospitality from the Heart' will help you connect with us during the interview. Think about how your values align with ours and be ready to share examples.
✨Tip Number 3
Brush up on your customer service skills. Since you'll be answering guests' questions in person, over the phone, and via email, think of scenarios where you've provided excellent service. Be prepared to discuss these experiences with us.
✨Tip Number 4
Demonstrate your organisational skills. As a Receptionist, time management is crucial. Think of ways you've successfully managed multiple tasks or priorities in the past, and be ready to share those strategies with us during your chat.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with the Coaching Inn Group's mission of delivering 'Hospitality from the Heart'. Reflect this understanding in your application to show that you align with their values.
Highlight Relevant Skills: Emphasise your ability to work well in a team, use your initiative, and manage time effectively. Mention any experience with customer service or hospitality, even if it's informal.
Craft a Personalised Cover Letter: Write a cover letter that showcases your bubbly personality and eagerness to delight guests. Use specific examples of how you've provided excellent service in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Forest Park Country Hotel and Inn
✨Show Your Personality
As a Receptionist, your bubbly and energetic nature is key. Make sure to let your personality shine through during the interview. Smile, be friendly, and engage with the interviewer to demonstrate that you can create a welcoming atmosphere for guests.
✨Demonstrate Team Spirit
The Coaching Inn Group values teamwork, so be prepared to discuss examples of how you've worked well in a team setting. Share experiences where you collaborated with others to achieve a common goal, highlighting your ability to support and uplift your colleagues.
✨Highlight Your Initiative
While experience isn't essential, showing that you can take initiative is crucial. Prepare to share instances where you've proactively solved problems or taken charge of a situation, whether in previous jobs, school projects, or even volunteer work.
✨Familiarise Yourself with the Company
Research the Coaching Inn Group and its mission to deliver 'Hospitality from the Heart'. Understanding their values and what they stand for will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
