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For Companies At a Glance
- Tasks: Prepare and serve food and drinks, ensuring top-notch customer satisfaction.
- Company: Join the vibrant team at The Forest of Arden Hotel.
- Benefits: Enjoy free meals, hot drinks, and a shuttle bus service.
- Why this job: Be part of a fun environment while gaining valuable experience in hospitality.
- Qualifications: Strong communication skills and a good level of English required.
- Other info: Flexible hours and opportunities for personal growth in a supportive team.
The predicted salary is between 20000 - 30000 £ per year.
To prepare F&B areas by laying/clearing tables. To serve food and beverages, ensuring maximum customer satisfaction and service.
Scope/Business Context: A Full-Time/Part-Time position based at The Forest of Arden Hotel. Number of Direct Reports – 0.
Candidate Profile
- Experience: Previous experience of food service in a similar style of operation preferred but not essential.
- Skills and Knowledge: Strong Communication skills (verbal, listening, writing). Innovative. Pro-active and reliable. Able to work alone and within a team. Flexible hours in line with business needs. Must be well presented and have excellent personal hygiene.
- Education or Certification: Good level of English essential. Basic Food Hygiene Certified.
Specific Duties:
- Ensure that you have full product knowledge of all menu items and their service to ensure customer satisfaction.
- To maintain a high standard of service within food and beverage/conference events at all times as laid down within the company service standards.
- To promote sales and achieve maximum sales potential for both food and beverages.
- Clear and lay tables throughout and after service.
- Ensure that the still room and service areas are clean and tidy at all times.
- Deal with customer queries and try to resolve immediately, making full use of the Guest Satisfaction Procedures.
- To communicate with others in the department to ensure excellent customer relations.
- To ensure that service to guests is of a prompt and efficient manner in line with company standards.
- To play an active part in company training and the culture of the company.
- To adhere to the company Uniform Standards at all times.
- Follow all Health and Safety Procedures.
- All company policies on Cash, Key and all Controls are adhered to and followed consistently.
Other: Performs other related tasks as assigned by Management. Complies with The Forest of Arden Hotel policies and procedures.
Benefits: Free meals and hot drinks provided on shift. Free Shuttle bus service from nearby accessible locations.
Zest Bar Food & Beverage Team Member (Casual) in Birmingham employer: Forest of Arden Hotel & Country Club
Contact Detail:
Forest of Arden Hotel & Country Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Zest Bar Food & Beverage Team Member (Casual) in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Forest of Arden Hotel. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in food service.
✨Tip Number 3
Show off your personality! When you’re chatting with the hiring team, let your enthusiasm for food and customer service shine through. They want to see that you’re not just reliable but also a great fit for their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and professional, which can set you apart from other candidates.
We think you need these skills to ace Zest Bar Food & Beverage Team Member (Casual) in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Zest Bar role. Highlight any relevant experience in food service or customer interaction. We love seeing how your skills match what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Forest of Arden Hotel & Country Club
✨Know Your Menu Inside Out
Make sure you’re familiar with all the food and beverage items on the menu. This will not only help you answer questions confidently but also show your enthusiasm for the role. Practice describing a few key dishes and drinks, highlighting their ingredients and any unique selling points.
✨Show Off Your Communication Skills
Since strong communication is key in this role, be prepared to demonstrate your verbal and listening skills during the interview. Engage with your interviewer by asking questions and responding thoughtfully. This will showcase your ability to connect with customers and team members alike.
✨Dress to Impress
Presentation matters in the food and beverage industry. Make sure you arrive looking smart and well-groomed, as this reflects your understanding of the company’s uniform standards. A neat appearance can make a great first impression!
✨Be Ready to Discuss Customer Service Scenarios
Think of examples from your past experiences where you’ve dealt with customer queries or resolved issues. Be ready to share these stories during the interview to illustrate your proactive approach and commitment to customer satisfaction.
