Food and Beverage Associate ( Casual ) in Birmingham

The Forest of Arden Hotel and Country Club is set in peaceful Warwickshire countryside and is well placed for access to Birmingham, Coventry, and other major centres. Birmingham Airport, the National Exhibition Centre and motorway links to the M6 and M42 are all within a few miles of the hotel.

We are currently looking for a Food & Beverage Associate to join our Truly Talented team. If you are friendly, courteous, love working as part of a team and are passionate about the hospitality industry, we would love to hear from you!

What we offer:

• £12.71 per hour
• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B
• 28 days holiday, including bank holidays, increasing yearly to 33 days
• Discounts across retail, restaurants, events and more through our benefits & rewards portal
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing
• Use of Stream Financial Wellbeing platform, allowing instant access to your pay
• Yearly complimentary Axiom Xcape stayover after one year of service
• A growing team with great training, progression, and promotion opportunities
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £500 per successful hire
• Free meals while on shift
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role:

You will work closely with the food and beverage leadership team in a supportive and flexible manner, focusing on the overall success of the Hotel and the satisfaction of guests. Responsibilities of Food & Beverage Associate will include but are not limited to:

• Preparing and serving any beverages requested by guests
• Ensuring that all tables are set and ready for welcoming guests at all times
• Ensuring that all guests’ orders are taken and executed in a timely manner
• Ensuring that cleanliness is kept at the highest standards at all times in the Food & Beverage Outlets
• Having good knowledge of the food and beverage menu
• Responding to guests’ queries on the menu selection
• Communicating any guests’ questions on the menu, the length of wait and product availability with the Food & Beverage and Kitchen teams, as well as any additional meal requirements, allergies, dietary needs, and special requests to the teams accordingly

The ideal person for this role will be:

• Truly passionate about the Hospitality Industry
• Previous restaurant or bar experience in a busy environment is preferred but not essential
• Excellent personal presentation
• Good understanding of food hygiene and health & safety procedures
• Ability to function independently with a minimum of supervision
• Excellent communication skills, the ability to communicate verbally and in writing
• An enthusiastic team player with a flexible approach

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Our hotels aim to leave a positive impact on their neighbourhoods.