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For Companies At a Glance
- Tasks: Prepare and serve food and drinks, ensuring customers have a great experience.
- Company: Join the vibrant team at The Forest of Arden Hotel.
- Benefits: Enjoy discounts, free meals, and access to leisure facilities.
- Why this job: Be part of a fun environment where you can make customers smile.
- Qualifications: Good communication skills and a passion for customer service.
- Other info: Flexible hours and opportunities for growth in a supportive team.
The predicted salary is between 18000 - 24000 £ per year.
Job Summary
To prepare F&B areas by laying/clearing tables. To serve food and beverages, ensuring maximum customer satisfaction and service.
Scope/Business Context
- A Full-Time/Part-Time position based at The Forest of Arden Hotel.
- Number of Direct Reports – 0.
- Titles of Direct Reports –0.
Candidate Profile
Experience
- Previous experience of food service in a similar style of operation preferred but not essential.
Skills and Knowledge
- Strong Communication skills (verbal, listening, writing).
- Innovative.
- Pro‑active and reliable.
- Able to work alone and within a team.
- Flexible hours in line with business needs.
- Must be well presented and have excellent personal hygiene.
Education or Certification
- Basic Food Hygiene Certified
Specific Duties
The following are specific responsibilities and contributions, critical to the successful performance of the position:
- Ensure that you have full product knowledge of all menu items and their service to ensure customer satisfaction.
- To maintain a high standard of service within food and beverage/conference events at all times as laid down within the company service standards.
- To promote sales and achieve maximum sales potential for both food and beverages.
- Clear and lay tables throughout and after service. Ensure that the still room and service areas are clean and tidy at all times.
- Deal with customer queries and try to resolve immediately. Making full use of the Guest Satisfaction Procedures.
- To communicate with others in the department to ensure excellent customer relations.
- To ensure that service to guests is of a prompt and efficient manner in line with company standards.
- To play an active part in company training and the culture of the company.
- To adhere to the company Uniform Standards at all times.
- Follow all Health and Safety Procedures.
- All company policies on Cash, Key and all Controls are adhered to and followed consistently.
Other
- Performs other related task as assigned by Management.
- Complies with The Forest of Arden Hotel policies and procedures.
- Working hours as required to do your job but normally not less than your contracted hours.
Benefits
- Perkbox – Variety of retail discounts
- Discounts with Bourne Leisure Group – Warner leisure and Haven Holiday Parks
- Discount with our sister hotel Dalmahoy Hotel
- Use of the leisure facilities including discounted rates for family
- Free meals and hot drinks provided on shift
- Free Shuttle bus service from nearby accessible locations
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Food & Beverage Team Member employer: Forest of Arden Hotel & Country Club
Contact Detail:
Forest of Arden Hotel & Country Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Forest of Arden Hotel and soak up the atmosphere. Familiarising yourself with the layout and vibe will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice makes perfect! Brush up on your communication skills by chatting with friends or family about food and beverage service. This will help you articulate your thoughts clearly during the interview and demonstrate your passion for customer satisfaction.
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you can adapt to different situations and work hours. Employers love candidates who can go with the flow, especially in a busy food and beverage environment like this one.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, it’s super easy to do!
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly tone can go a long way in making your application stand out.
Highlight Relevant Experience: Even if you don’t have direct food service experience, think about any roles where you’ve provided excellent customer service. We love seeing how your skills can transfer to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Forest of Arden Hotel & Country Club
✨Know Your Menu Inside Out
Make sure you familiarise yourself with the menu items before the interview. Being able to discuss the dishes and their ingredients shows your enthusiasm and readiness to provide excellent customer service.
✨Show Off Your Communication Skills
Since strong communication is key in this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles, especially in a team setting.
✨Demonstrate Your Flexibility
Be ready to discuss your availability and willingness to work flexible hours. Employers appreciate candidates who can adapt to changing schedules, so highlight any previous experience where you’ve done just that.
✨Dress to Impress
First impressions matter! Ensure you present yourself well during the interview. Dress smartly and maintain good personal hygiene, as this reflects your understanding of the company’s uniform standards.
