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- Tasks: Provide essential admin support and manage patient referrals in a healthcare setting.
- Company: Join Forest Integrated Health PCN, a supportive and dynamic healthcare team.
- Benefits: Gain valuable experience in the NHS with opportunities for growth and development.
- Why this job: Make a difference in patient care while developing your organisational and communication skills.
- Qualifications: Strong organisational skills and a proactive attitude; healthcare experience is a plus.
- Other info: Fast-paced environment with a focus on teamwork and patient support.
The predicted salary is between 30000 - 42000 £ per year.
Applicants must have prior NHS administrative experience. We are seeking a reliable and organized Admin Assistant to join our Primary Care Network (PCN) team. In this role you will provide essential administrative support with a focus on managing referrals. The ideal candidate will have excellent organizational skills, a proactive attitude, and the ability to work collaboratively in a fast-paced environment.
Main duties of the job
- Open and close the building, ensuring security and smooth operation.
- Greet and assist arriving patients, providing a welcoming and professional environment.
- Create and manage referrals via the Electronic Referral System (ERS).
- Serve as the main point of contact for clinical staff, facilitating communication and support.
- Ensure clinic rooms are clean, tidy, and well-stocked with necessary supplies.
- Perform general administrative tasks to support the day-to-day operations of the PCN.
Job responsibilities
We are seeking a dedicated and organized Admin Assistant to join our Primary Care Network (PCN) team. This role involves providing administrative support, managing referrals, and ensuring the smooth running of daily operations. The ideal candidate will be responsible for greeting patients, creating referrals via the Electronic Referral System (ERS), and serving as the main point of contact for clinical staff. Additional duties include opening and closing the building, ensuring clinic rooms are clean, tidy, and stocked, and performing general administrative tasks as needed.
Key Responsibilities:
- Manage patient referrals via ERS
- Greet and assist patients upon arrival
- Open and close the building securely
- Ensure clinic rooms are tidy, clean, and well-stocked
- Serve as the main contact for clinical staff
- Perform general administrative tasks to support daily operations
Qualifications
- Strong organizational skills
- Excellent communication abilities
- Ability to multitask in a fast-paced environment
- Experience in a healthcare setting is a plus
Experience
- Experience working within a Primary Care Network (PCN) or healthcare setting
- Knowledge of clinical procedures and medical terminology
- Familiarity with electronic healthcare systems beyond EMIS and ERS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Forest Integrated Health PCN
Address: Allum Medical Centre, Fairlop Road, London, E11 1BN
Employer's website: https://www.ecclesbourneandrodingvalley.nhs.uk/
Admin bank employer: Forest Integrated Health PCN
Contact Detail:
Forest Integrated Health PCN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin bank
✨Tip Number 1
Network like a pro! Reach out to your contacts in the NHS or healthcare sector. Let them know you're on the lookout for admin roles. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Electronic Referral System (ERS). Familiarise yourself with common administrative tasks in a PCN setting. This will show you're ready to hit the ground running!
✨Tip Number 3
When you get an interview, don’t just talk about your skills—show them! Bring examples of how you've managed referrals or improved processes in previous roles. It’s all about demonstrating your value!
✨Tip Number 4
Apply through our website for the best chance at landing that Admin Assistant role. We love seeing applications directly from candidates who are eager to join our team and make a difference in the PCN!
We think you need these skills to ace Admin bank
Some tips for your application 🫡
Show Off Your NHS Experience: Make sure to highlight your prior NHS administrative experience in your application. We want to see how your background aligns with the role, so don’t hold back on sharing relevant examples!
Be Organised and Clear: When writing your application, keep it organised and clear. Use headings and bullet points where necessary to make it easy for us to read and understand your skills and experiences.
Tailor Your Application: Don’t just send a generic application! Tailor your responses to reflect the key responsibilities and qualifications mentioned in the job description. This shows us you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details!
How to prepare for a job interview at Forest Integrated Health PCN
✨Know Your NHS Experience
Make sure to highlight your prior NHS administrative experience during the interview. Be ready to discuss specific tasks you've handled, especially those related to managing referrals and supporting clinical staff.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples of how you've successfully managed multiple tasks in a fast-paced environment. Think about times when you kept things running smoothly, like ensuring clinic rooms were tidy and well-stocked.
✨Practice Your Communication Skills
As you'll be the main point of contact for clinical staff and patients, practice clear and professional communication. You might want to role-play greeting patients or explaining processes to ensure you come across as friendly and approachable.
✨Familiarise Yourself with ERS
Since you'll be creating and managing referrals via the Electronic Referral System (ERS), brush up on your knowledge of this system. If possible, review any relevant training materials or guides to show that you're proactive and ready to hit the ground running.
