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- Tasks: Coordinate high-quality care services and manage staff rotas effectively.
- Company: Forest Homecare, a supportive and inclusive care provider.
- Benefits: 28 days annual leave, pension scheme, paid training, and free DBS check.
- Other info: Flexible working options available to support your needs.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: UK driving licence and strong communication skills required.
The predicted salary is between 30000 - 42000 £ per year.
To ensure that high quality domiciliary care services are delivered to service users through efficient management within the contracted service area. To manage on a day to day basis the coordination and preparation of rotas, care packages and care staff. To address developmental needs of care staff in the team and performance levels through supervision (one to ones) and to ensure observations of practice and other compliance tasks are completed according to the target dates. You will be required to be on-call alternate weekends, and if a shift cannot be covered, you will have to attend the call yourself.
Area Coordinating
- Supervise and support the care team in day to day service delivery to the highest possible standard, ensuring all visits are covered and that no visits are missed or cancelled.
- To re-allocate visits and rounds speedily effectively and safely at all times, ensuring care staff are spoken to directly and instructions confirmed by text to avoid any misunderstandings or missed visits.
- To ensure on-call staff are telephoned or seen daily to be updated, e.g. hospital admissions, concerns about service users and general issues.
Service Delivery
- Managing the day to day visit changes, ensuring service is maintained at all times to all service users, you may be required to perform rounds when capacity is challenged and work cannot be covered by existing resources.
- Dealing with service users' queries and responding to them effectively and speedily.
- Ensuring whenever possible service users or appropriate others are notified in advance of any operational issues affecting their service delivery including when we are running more than 30 minutes late.
What we can offer you
- 28 days annual leave per annum including bank holidays.
- Contributory pension scheme.
- Full induction and training with ongoing support.
- Paid Training.
- Free DBS Check (if required).
Forest Homecare is positive about inclusion and welcomes applications from individuals who can meet the requirements of the job position and may wish to request flexible working or reasonable adjustments to support them.
Job Types
- Full-time, Permanent.
- Company pension.
- Employee discount.
- Free parking.
- On-site parking.
- Store discount.
Licence/Certification
- UK Driving Licence (required).
Work Location
In person.
Care Coordinator in Halstead employer: Forest Homecare
Contact Detail:
Forest Homecare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Halstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of domiciliary care services. Be ready to discuss how you would manage rotas and support care staff effectively. Show us that you understand the importance of high-quality service delivery!
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Care Coordinator position. We love seeing applications come directly from motivated candidates like you, so don’t hesitate to hit that apply button!
We think you need these skills to ace Care Coordinator in Halstead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your experience in managing care teams and coordinating services, as this will show us you understand what we're looking for.
Showcase Your Communication Skills: Since you'll be dealing with service users and care staff daily, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect how you would interact in the role.
Highlight Problem-Solving Abilities: We want to see how you handle challenges, especially when it comes to managing visit changes or addressing service user queries. Share specific examples in your application that showcase your problem-solving skills.
Apply Through Our Website: Don't forget to submit your application through our website! This ensures we receive all your details correctly and can process your application smoothly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Forest Homecare
✨Know Your Care Coordination Stuff
Make sure you brush up on your knowledge of domiciliary care services. Understand the key responsibilities of a Care Coordinator, like managing rotas and ensuring high-quality service delivery. Being able to discuss specific examples from your past experience will show that you're ready for the role.
✨Demonstrate Your People Skills
As a Care Coordinator, you'll be working closely with both staff and service users. Prepare to talk about how you've effectively communicated and resolved issues in previous roles. Think of examples where you’ve had to manage conflicts or support team members, as this will highlight your leadership abilities.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a missed visit or a last-minute staffing issue. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to think on your feet during the interview.
✨Show Your Commitment to Quality Care
Express your passion for delivering high-quality care and how you ensure compliance with standards. Be prepared to discuss how you would keep track of performance levels and support the development of your team, as this aligns with the job's focus on supervision and staff development.