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- Tasks: Coordinate high-quality care services and manage staff rotas effectively.
- Company: Join Forest Homecare, a supportive and inclusive workplace.
- Benefits: Enjoy 28 days leave, pension scheme, paid training, and employee discounts.
- Other info: Flexible working options available to support your needs.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Clean driving licence and strong organisational skills required.
The predicted salary is between 26000 - 36400 £ per year.
Location: Sible Hedingham, Essex
Responsible to: Office Manager
Hours: 37.5 hours per week
Salary: £26,000 per year
We have an exciting opportunity available for a Care Coordinator on a full-time basis, working from our head office in Sible Hedingham. It is essential that the successful candidate will hold a clean driving licence and own a vehicle.
Responsibilities
- To ensure that high quality domiciliary care services are delivered to service users through efficient management within the contracted service area.
- To manage on a day to day basis the coordination and preparation of rotas, care packages and care staff.
- To address developmental needs of care staff in the team and performance levels through supervision (one to one) and to ensure observations of practice and other compliance tasks are completed according to the target dates.
- You will be required to be on-call alternate weekends, and if a shift cannot be covered, you will have to attend the call yourself.
Area Coordinating
- Supervise and support the care team in day to day service delivery to the highest possible standard, ensuring all visits are covered and that no visits are missed or cancelled.
- To re-allocate visits and rounds speedily, effectively and safely at all times, ensuring care staff are spoken to directly and instructions confirmed by text to avoid any misunderstandings or missed visits.
- To ensure on-call staff are telephoned or seen daily to be updated, e.g. hospital admissions, concerns about service users and general issues.
Service delivery
- Managing the day to day visit changes, ensuring service is maintained at all times to all service users, you may be required to perform rounds when capacity is challenged and work cannot be covered by existing resources.
- Dealing with service users’ queries and responding to them effectively and speedily.
- Ensuring whenever possible service users or appropriate others are notified in advance of any operational issues affecting their service delivery including when we are running more than 30 minutes late.
Benefits
- 28 days annual leave per annum including bank holidays.
- Contributory pension scheme.
- Full induction and training with ongoing support.
- Paid Training.
- Free DBS Check (if required).
- Company pension.
- Employee discount.
- Free parking.
- On-site parking.
- Store discount.
Forest Homecare is positive about inclusion and welcomes applications from individuals who can meet the requirements of the job position and may wish to request flexible working or reasonable adjustments to support them.
Licence/Certification
- UK Driving Licence (required).
Work Location: In person
Care Coordinator in Sible Hedingham employer: Forest Homecare Ltd
Contact Detail:
Forest Homecare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Sible Hedingham
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about scenarios where you've managed teams or dealt with service user queries effectively. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show your passion for care! When you get the chance to chat with potential employers, share why you love working in this field. Your enthusiasm can set you apart from other candidates and make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for dedicated individuals who are ready to make a difference in the lives of service users.
We think you need these skills to ace Care Coordinator in Sible Hedingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Care Coordinator role. Highlight relevant experience in managing care services and coordinating teams. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about providing high-quality care and how you can contribute to our team. Keep it friendly and professional, just like us!
Showcase Your Communication Skills: As a Care Coordinator, communication is key. In your application, demonstrate your ability to communicate effectively with both staff and service users. We love seeing examples of how you've handled challenging situations!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Forest Homecare Ltd
✨Know Your Care Coordination Stuff
Make sure you brush up on the key responsibilities of a Care Coordinator. Understand how to manage rotas, care packages, and staff supervision. Being able to discuss specific examples from your past experience will show that you’re ready for the role.
✨Show Off Your Communication Skills
As a Care Coordinator, you'll need to communicate effectively with both staff and service users. Prepare to demonstrate your ability to handle queries and resolve issues quickly. Think of scenarios where you’ve successfully managed communication in a challenging situation.
✨Be Ready for On-Call Scenarios
Since the role involves being on-call, think about how you would handle unexpected situations. Prepare some examples of times when you had to think on your feet or make quick decisions. This will show that you can handle the pressure of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.