At a Glance
- Tasks: Ensure hot tubs are ready for guests and maintain beautiful cabins in nature.
- Company: Join Forest Holidays, a Certified B Corp focused on conservation and unique experiences.
- Benefits: Generous holiday allowance, performance bonuses, and discounts on breaks.
- Other info: Enjoy social events, wellbeing activities, and a supportive work environment.
- Why this job: Work outdoors in a stunning forest setting while making guests' escapes special.
- Qualifications: Positive attitude, team player, driving licence, and previous experience preferred.
The predicted salary is between 12 - 16 £ per hour.
Join us where the River Thet winds through tranquil woodland at Thorpe Forest.
Location: Thorpe Forest (Norfolk)
Salary: £12.21 per hour
Working Hours: Part time, 30 hours per week.
Days of Work: Monday, Wednesday, Thursday and Friday, plus every other weekend.
Transport: Please note that our location is not accessible by public transport. Therefore, a valid driving licence and access to a car, or another reliable means of transport, are essential for this role.
We have an exciting opportunity for an Operations Assistant to join our Thorpe Forest team. Be a part of making special escapes in one of the UK's most peaceful forest locations, developing your skills while ensuring our cabins are beautifully prepared for every guest.
About the Operations Assistant role:
Open all year round, our Operations Assistant plays a vital role in creating an exceptional guest experience. Key responsibilities include:
- Ensuring hot tubs are in perfect working order every day for our guests
- Monitoring and recording water quality, and supporting with safe chemical adjustments
- Completing general maintenance tasks, including using tools, fixing machinery and decorating (basic knowledge desirable)
- Carrying out basic equipment checks and minor repairs, and reporting issues promptly
- Delivering daily tasks efficiently and to a high standard
- Providing friendly, professional customer service and supporting our Forest Feeling brand standards
What Are We Looking For?
Our ideal Operations Assistant will be a dynamic individual who applies a can-do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.
We’re looking for someone with:
- A positive, can-do attitude and a strong work ethic
- Great attention to detail to maintain high standards
- The ability to work well in a team and communicate clearly
- Previous experience in a similar role
- A full UK driving licence
- A willingness to work outdoors in all weather
Who Are Forest Holidays?
We’re a Certified B Corp. Our business has been recognised as a force for good. It’s what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay.
Why Join Us?
As a valued member of our leadership team, you’ll enjoy a range of benefits:
- Generous holiday allowance - Take the time you need to recharge
- Performance-based bonuses - Earn a 5% bonus (paid quarterly) if customer service targets are met.
- Social events and awards evenings - Celebrate success with your team
- Pension scheme - Secure your future with our company pension
- One full paid day to volunteer - Give back to a cause you care about
- Subsidised meals - Discounted food when working on location
- Wellbeing events & activities - Focus on your mental and physical wellness
- Save on breaks - Enjoy up to 20% off. Friends and family also receive 15% off.
- Hundreds of discounts - Save on top brands across the UK
Reasonable Adjustments: We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
Click 'Apply' now to start your journey with us at Thorpe Forest (Norfolk). Don’t miss out on this fantastic opportunity.
Hot Tub Operations Assistant in Thetford employer: Forest Holidays
Join Forest Holidays at Thorpe Forest, where you can immerse yourself in nature while contributing to an exceptional guest experience as a Hot Tub Operations Assistant. Enjoy a supportive work culture that values your growth with generous holiday allowances, performance bonuses, and opportunities for community engagement, all set in one of the UK's most serene forest locations. With a commitment to sustainability and employee wellbeing, this role offers a unique chance to thrive in a dynamic team dedicated to creating memorable escapes for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Hot Tub Operations Assistant in Thetford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Forest Holidays. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Forest Holidays
Don't be shy about reaching out to Forest Holidays directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hot Tub Operations Assistant in Thetford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Forest Holidays and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Forest Holidays
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
