At a Glance
- Tasks: Assist in maintaining hot tubs and general upkeep in a stunning forest setting.
- Company: Join Forest Holidays, a Certified B Corp dedicated to sustainability and unique holiday experiences.
- Benefits: Enjoy generous holidays, performance bonuses, subsidised meals, and discounts on cabin stays.
- Other info: Part-time role with flexible hours; perfect for students seeking work-life balance.
- Why this job: Work outdoors, develop skills, and provide exceptional service in a beautiful natural environment.
- Qualifications: Must have a full UK driving licence and some previous experience in a similar role.
Join us where the legend of Robin Hood lives on among the pines of Sherwood Forest
- Location: Sherwood Forest (Edwinstowe)
- Salary: £12.71 per hour
- Working Hours: Full-time, 40 hours.
- Days of Work: Your days of work will vary between Monday and Sunday.
We have an exciting opportunity for a Operations Assistant to join our lovely team at Sherwood Forest.
Be a part of creating special escapes in one of the UK’s most iconic woodland locations, developing your skills while ensuring our cabins are beautifully prepared for every guest. Our cabins are dotted among the statuesque pines of Sherwood Forest, almost hidden from view. Here, where the legend of Robin Hood was born, you can immerse yourself in the great outdoors across 3,300 acres of magnificent woodland, a truly magical setting to work and grow.
About the Operations Assistant Role
As our Operations Assistant, you’ll be at the heart of keeping our Forest location running smoothly behind the scenes. From maintaining our cabins to ensuring every facility is in top condition, your work plays a vital role in creating a seamless and enjoyable stay for every guest.
Set within a peaceful woodland environment, this role offers a refreshing alternative to typical maintenance positions. You’ll enjoy a balanced work schedule while working outdoors and as part of a supportive team, all while contributing to the unique Forest Holidays experience.
You’ll take a hands‑on approach to a variety of operational tasks, ensuring everything is safe, functional, and ready for guests to enjoy from the moment they arrive.
Your Responsibilities
- Ensuring hot tubs are in perfect working order every day for our guests.
- Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable).
- Paying attention to the little details and delivering daily tasks in a timely and competent manner.
- Taking pride in delivering exceptional customer service.
- Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin
What Are We Looking For?
Our ideal Operations Assistant will be a dynamic individual who applies a can‑do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.
We’re looking for someone with:
- A positive, can‑do attitude and a strong work ethic.
- The ability to work well in a team and communicate effectively with colleagues.
- Great attention to detail, ensuring high cleanliness standards are met.
- Some previous experience in a similar role.
- Comfortable working independently.
- A willingness to work outdoors in a natural setting, whatever the weather.
- A full clean UK driving license.
Who Are Forest Holidays
We’re a team of 800 people, caring for UK forests and creating unique stays in nature where guests can truly switch off and reconnect. If you’re looking for a career where you can make a real difference, and be part of something meaningful, you've found the right place.
Why Join Us
As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:
- Generous holiday allowance - Take the time you need to recharge
- Performance-based bonuses - Earn a 5% bonus (paid quarterly) when customer service targets are met
- Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay).
- Long service awards and company events - Celebrate success with your team
- Pension scheme - Secure your future with our company pension
- Two paid days to volunteer - Give back to a cause you care about
- Subsidised meals - Discounted food when working on location
- Health cash plan & life assurance - Covered by the company to keep you protected
- Wellbeing events & activities - Focus on your mental and physical wellness
- Save on breaks - Discounted and last‑minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
- Hundreds of discounts - Save on top brands across the UK
Pay Rates for Aged 16 and 17
- 16 years: £8.00 per hour
- 17 years: £10.85 per hour
If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.
Reasonable Adjustments: We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
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Operations Assistant employer: Forest Holidays
At Forest Holidays, we pride ourselves on being an excellent employer by offering a supportive work culture that values teamwork and guest satisfaction. Our flexible shifts allow for a healthy work-life balance, while our stunning woodland location provides a unique backdrop for personal and professional growth. Join us to be part of a dedicated team that creates memorable experiences for our guests in a beautiful natural setting.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Familiarise yourself with Forest Holidays' values and mission. As a Certified B Corp, they prioritise sustainability and responsible tourism. Showing that you resonate with their ethos during any conversations can set you apart.
✨Tip Number 2
Highlight your customer service skills in any discussions. The Operations Assistant role emphasises delivering exceptional service, so be ready to share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 3
Demonstrate your ability to work outdoors and handle maintenance tasks. If you have experience with tools or general upkeep, mention it! This shows you're prepared for the hands-on nature of the job.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Operations Assistant role. Emphasise any previous maintenance or customer service roles, and showcase your attention to detail.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for the outdoors and your can-do attitude. Mention specific examples of how you've successfully tackled challenges in previous roles, especially those related to maintenance or teamwork.
Highlight Relevant Skills:In your application, clearly outline your basic knowledge of tools and machinery, as well as your ability to work in various weather conditions. This will demonstrate your suitability for the role and your readiness to meet the job's demands.
Show Enthusiasm for the Company:Express your admiration for Forest Holidays' commitment to sustainability and responsible tourism. Mention how you align with their values and how you can contribute to creating exceptional guest experiences in a natural setting.
How to prepare for a job interview at Forest Holidays
✨Show Your Passion for the Outdoors
Since the role involves working in a natural setting, it's essential to express your love for the outdoors during the interview. Share any personal experiences or activities you enjoy that connect you with nature, as this will resonate well with the values of Forest Holidays.
✨Demonstrate Your Attention to Detail
The Operations Assistant role requires a keen eye for detail, especially when it comes to maintaining high cleanliness standards. Be prepared to discuss specific examples from your past experiences where your attention to detail made a difference in your work.
✨Emphasise Your Teamwork Skills
Forest Holidays values team players who can build good working relationships. Highlight instances where you've successfully collaborated with colleagues to solve problems or improve processes, showcasing your ability to work effectively within a team.
✨Prepare for Practical Questions
Given the hands-on nature of the role, expect practical questions related to maintenance tasks and using tools. Brush up on basic maintenance knowledge and be ready to discuss how you would approach common issues that may arise in the role.
