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- Tasks: Assist in maintaining hot tubs and general upkeep in a stunning forest setting.
- Company: Join Forest Holidays, a Certified B Corp dedicated to sustainability and unique holiday experiences.
- Benefits: Enjoy generous holidays, performance bonuses, subsidised meals, and discounts on cabin stays.
- Why this job: Work outdoors, develop skills, and provide exceptional service in a beautiful natural environment.
- Qualifications: Must have a full UK driving licence and some previous experience in a similar role.
- Other info: Part-time role with flexible hours; perfect for students seeking work-life balance.
Join us at the heart of North Yorkshire’s woodland magic at Cropton Forest.
We have an exciting opportunity for a Operations Assistant to join our friendly Cropton team! Be a part of creating special escapes in one of North Yorkshire’s most beautiful forest locations, developing your skills while ensuring our cabins are beautifully prepared for every guest.
Nestled in a picturesque woodland meadow at the heart of Cropton Forest, our cabins offer a peaceful retreat surrounded by nature. Whether you’re an adventurer, a nature lover, or a stargazer, Cropton provides the perfect backdrop to work, grow, and help our guests make unforgettable memories.
Base pay range
- Location: Cropton (Pickering)
- Salary: £12.21 per hour
- Working hours: Full-time, 38 hours per week.
- Days of work: 5 days out of 7, working alternate weekends.
- Transport: Please note that our location is not accessible by public transport. Therefore, a valid driving licence and access to a car, or another reliable means of transport, are essential for this role.
Key responsibilities
- Ensuring hot tubs are in perfect working order every day for our guests.
- Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable).
- Paying attention to the little details and delivering daily tasks in a timely and competent manner.
- Taking pride in delivering exceptional customer service.
- Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin.
What We’re Looking For
Our ideal Operations Assistant will be a dynamic individual who applies a can‑do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.
Qualifications
- ✅ A positive, can‑do attitude and a strong work ethic.
- ✅ The ability to work well in a team and communicate effectively with colleagues.
- ✅ Great attention to detail, ensuring high cleanliness standards are met.
- ✅ Some previous experience in a similar role.
- ✅ A willingness to work outdoors in a natural setting, whatever the weather.
About Forest Holidays
We’re a Certified B Corp. Our business has been recognised as a force for good. It\’s what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked‑away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.
Benefits
- ✈️ Generous holiday allowance – Take the time you need to recharge
- 💰 Performance‑based bonuses – Earn a 5% bonus (paid quarterly) when customer service targets are met
- 🎉 Social events and awards evenings – Celebrate success with your team
- 🔒 Pension scheme – Secure your future with our company pension
- 💛 One full paid day to volunteer – Give back to a cause you care about
- 🍴 Subsidised meals – Discounted food when working on location
- ❤️🩹 Wellbeing events & activities – Focus on your mental and physical wellness
- 🏠 Save on breaks – Enjoy up to 20% off. Friends and family also receive 15% off.
- 🛍️ Hundreds of discounts – Save on top brands across the UK
Pay Rates for Aged 16 and 17
- 16 years: £7.55 per hour
- 17 years: £10.00 per hour
Reasonable Adjustments
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
Click ‘Apply’ now to begin your adventure with us at Cropton Forest (North Yorkshire). Don’t miss this incredible opportunity!
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Operations Assistant employer: Forest Holidays
Contact Detail:
Forest Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Familiarise yourself with Forest Holidays' values and mission. As a Certified B Corp, they prioritise sustainability and responsible tourism. Showing that you resonate with their ethos during any conversations can set you apart.
✨Tip Number 2
Highlight your customer service skills in any discussions. The Operations Assistant role emphasises delivering exceptional service, so be ready to share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 3
Demonstrate your ability to work outdoors and handle maintenance tasks. If you have experience with tools or general upkeep, mention it! This shows you're prepared for the hands-on nature of the job.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Assistant role. Emphasise any previous maintenance or customer service roles, and showcase your attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the outdoors and your can-do attitude. Mention specific examples of how you've successfully tackled challenges in previous roles, especially those related to maintenance or teamwork.
Highlight Relevant Skills: In your application, clearly outline your basic knowledge of tools and machinery, as well as your ability to work in various weather conditions. This will demonstrate your suitability for the role and your readiness to meet the job's demands.
Show Enthusiasm for the Company: Express your admiration for Forest Holidays' commitment to sustainability and responsible tourism. Mention how you align with their values and how you can contribute to creating exceptional guest experiences in a natural setting.
How to prepare for a job interview at Forest Holidays
✨Show Your Passion for the Outdoors
Since the role involves working in a natural setting, it's essential to express your love for the outdoors during the interview. Share any personal experiences or activities you enjoy that connect you with nature, as this will resonate well with the values of Forest Holidays.
✨Demonstrate Your Attention to Detail
The Operations Assistant role requires a keen eye for detail, especially when it comes to maintaining high cleanliness standards. Be prepared to discuss specific examples from your past experiences where your attention to detail made a difference in your work.
✨Emphasise Your Teamwork Skills
Forest Holidays values team players who can build good working relationships. Highlight instances where you've successfully collaborated with colleagues to solve problems or improve processes, showcasing your ability to work effectively within a team.
✨Prepare for Practical Questions
Given the hands-on nature of the role, expect practical questions related to maintenance tasks and using tools. Brush up on basic maintenance knowledge and be ready to discuss how you would approach common issues that may arise in the role.
