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- Tasks: Lead a vibrant team to deliver exceptional food and beverage experiences in a stunning forest setting.
- Company: Join a passionate team at Blackwood Forest, surrounded by nature's beauty.
- Benefits: Enjoy generous holidays, performance bonuses, and discounted meals while working outdoors.
- Why this job: Make a real impact on guest experiences in one of the UK's most beautiful locations.
- Qualifications: Experience in hospitality or customer service with strong leadership skills.
- Other info: Flexible shifts, wellbeing events, and hundreds of discounts await you!
The predicted salary is between 24000 - 28000 £ per year.
We have an exciting opportunity to join our lovely team at Blackwood Forest. Work in one of the UK's most stunning forest locations, developing your skills while providing outstanding service to our guests. Sheltered beneath the protective canopy of ancient oak woodland or situated in the open meadow at the forest edge, our cabins at Forest of Dean offer an escape from everyday life in one of Britain's most amazing forests.
As our Food and Beverage Supervisor, you will support the Food and Beverage Manager in ensuring the smooth and efficient running of all operations within the Forest Retreat. You will lead by example, motivating, training, and supporting your team to consistently deliver the "Forest Feeling" our guests love. Your focus will be on maintaining high service standards, managing daily operations, and ensuring every guest receives a warm welcome and a memorable experience.
Your Responsibilities
- Lead, support, and motivate the Food and Beverage team to deliver exceptional customer service and achieve operational goals.
- Ensure all areas (café, retail, and reception) are running efficiently and to high standards.
- Deliver training and coaching to team members to help them reach their full potential.
- Oversee food and beverage preparation and service, maintaining excellent quality and presentation.
- Conduct regular health and safety checks, ensuring compliance with food hygiene and safety standards.
- Manage stock control, deliveries, and inventory accuracy.
- Support rota planning and ensure appropriate staffing levels for each shift.
- Handle guest feedback positively and resolve issues swiftly and professionally.
- Foster a positive, inclusive, and collaborative working environment.
- Lead by example, demonstrating professionalism, enthusiasm, and a passion for guest satisfaction.
What Are We Looking For?
- Experience in a supervisory or team leader role within hospitality, retail, or a customer‑focused environment.
- The ability to inspire and support a team to deliver high‑quality service.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- A flexible approach to working across café, retail, and reception operations.
- A passion for hospitality and delivering outstanding guest experiences.
- A positive, can‑do attitude and a love for working in beautiful outdoor settings, come rain or shine.
Why Join Us?
- Generous holiday allowance – Take the time you need to recharge.
- Performance‑based bonuses – Earn a 5 % bonus (paid quarterly) when customer service targets are met.
- Enhanced parental leave – (24 weeks maternity, 3 weeks paternity at full pay).
- Long‑service awards and company events – Celebrate success with your team.
- Pension scheme – Secure your future with our company pension.
- One full paid day to volunteer – Give back to a cause you care about.
- Subsidised meals – Discounted food when working on location.
- Health cash plan & life assurance – Covered by the company to keep you protected.
- Wellbeing events & activities – Focus on your mental and physical wellness.
- Save on breaks – Discounted and last‑minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
- Hundreds of discounts – Save on top brands across the UK.
Food and Beverage Supervisor in London employer: Forest Holidays
Contact Detail:
Forest Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their lovely environment.
✨Tip Number 2
Practice your communication skills! As a Food and Beverage Supervisor, you'll need to inspire and motivate your team. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the role and the team. Think about what it’s like to work in such a beautiful outdoor setting and how you can contribute to maintaining that 'Forest Feeling' for guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board to create memorable experiences for our guests!
We think you need these skills to ace Food and Beverage Supervisor in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for providing outstanding guest experiences, as this is what we value at StudySmarter.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Food and Beverage Supervisor role. Use keywords from the job description to demonstrate how your skills and experience align with what we're looking for.
Highlight Team Leadership Skills: Since this role involves leading and motivating a team, be sure to include examples of your leadership experience. Talk about how you've inspired others and contributed to a positive working environment, as this is crucial for us.
Keep It Professional Yet Personal: While we want you to be professional in your application, don’t hesitate to let your personality shine through. A friendly tone can make your application stand out, so feel free to express your unique approach to guest satisfaction.
How to prepare for a job interview at Forest Holidays
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its values. Research Blackwood Forest and understand what the 'Forest Feeling' means to them. This will help you align your answers with their expectations and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Food and Beverage Supervisor, you'll need to lead a team. Prepare examples of how you've motivated and supported your team in previous roles. Think about specific situations where you’ve delivered exceptional service or resolved issues effectively, as this will demonstrate your capability to inspire others.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially around guest feedback and operational challenges. Practice responding to scenarios like handling a dissatisfied customer or managing a busy shift. This will help you articulate your thought process and showcase your ability to maintain high service standards.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share why you love working in food and beverage, especially in beautiful outdoor settings. This passion can set you apart from other candidates and show that you’re a great fit for the team at Blackwood Forest.