Food & Beverage Supervisor

Join to apply for the Food & Beverage Supervisor role at Forest Holidays

This range is provided by Forest Holidays. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range:

• Location: Thorpe Forest (Norfolk)
• Salary: £12.51 per hour
• Working Hours: Full-time, 40 hours per week
• Days of Work: 2 week rolling rota – Subject to change for business needs. Working every other weekend.

We have an exciting opportunity for a Food & Beverage Supervisor to join our Thorpe Forest team! Be a part of making special escapes in one of the UK’s most peaceful forest locations, developing your skills while ensuring our cabins are beautifully prepared for every guest.

About the role: You’ll support the Food & Beverage Manager in ensuring smooth, efficient, and friendly service at the Forest Retreat, the heart of our location. With morning shifts starting no earlier than 8am and evenings finishing by 9pm, this role offers a refreshing work‑life balance rarely found in hospitality.

Key responsibilities include:

• ➡️ Leading and motivating the Food & Beverage team to deliver outstanding service
• ➡️ Ensuring guests receive a warm welcome and exceptional experience throughout their stay
• ➡️ Training and developing the team to meet brand standards
• ➡️ Managing stock levels and ensuring all areas are well‑presented and prepared
• ➡️ Conducting health & safety and food hygiene checks
• ➡️ Monitoring service quality and maintaining high standards
• ➡️ Managing team workload to provide efficient, friendly service
• ➡️ Reporting maintenance or safety concerns promptly
• ➡️ Upholding company policies, food safety regulations and H&S standards

What are we looking for?

Our ideal Food & Beverage Supervisor is friendly, confident and passionate about creating exceptional guest experiences.

• ✅ Experience in a fast‑paced F&B or retail environment
• ✅ Previous team leadership experience
• ✅ A positive attitude, strong work ethic, and proactive approach
• ✅ Excellent communication and teamwork skills
• ✅ Commitment to maintaining high standards
• ✅ Confidence working across retail, café and table service settings
• ✅ Strong people skills to build great relationships with guests and colleagues
• ✅ A love of the outdoors and willingness to support the team wherever needed

About Forest Holidays

We’re a Certified B Corp. Our business has been recognised as a force for good. Our holidays are good for people and the planet. We’re a team of 800 people, stewards of 244.5 hectares of forest, managing the land for conservation while creating spaces in nature for people to stay. Our tucked‑away cabin locations are always thoughtfully placed and provide a wonderful experience of nature.

Why join us?

As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:

• ✈️ Generous holiday allowance – Take the time you need to recharge
• 💰 Performance‑based bonuses – Earn a 5% bonus (paid quarterly) when customer service targets are met
• 🎉 Social events and awards evenings – Celebrate success with your team
• 🔒 Pension scheme – Secure your future with our company pension
• 💛 One full paid day to volunteer – Give back to a cause you care about
• 🍴 Subsidised meals – Discounted food when working on location
• ❤️🩹 Wellbeing events & activities – Focus on your mental and physical wellness
• 🏠 Save on breaks – Enjoy up to 20% off. Friends and family also receive 15% off.
• 🛍️ Hundreds of discounts – Save on top brands across the UK

Reasonable adjustments

We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Management and Manufacturing

Referrals increase your chances of interviewing at Forest Holidays by 2x.