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- Tasks: Welcome guests and serve food and drinks in a stunning forest setting.
- Company: Join Forest Holidays, a Certified B Corp committed to sustainability.
- Benefits: Generous holiday allowance, performance bonuses, and discounted stays.
- Why this job: Make a difference while enjoying nature and creating memorable experiences.
- Qualifications: Experience in fast-paced F&B or retail, with a friendly attitude.
- Other info: Be part of a team that values people and the planet.
Overview
🌲Work Where the Mountains Meet the Loch🌲
Location: Ardgartan Argyll (Loch Long)
Salary: £12.21 per hour
Working Hours: Full-time, 40 hours
Days of Work: Your days of work will vary between Monday and Sunday.
We have an exciting opportunity for a Food and Beverage Assistant to join our Argyll team! At the edge of the Argyll Forest Park, pine-covered mountains sweep down to meet the shore of Loch Long where 40 cabins sit. A more perfect spot for a forest escape is hard to imagine.
About the Food and Beverage Assistant Role
As our Food and Beverage Assistant, you’ll play a key role in the smooth running of our Forest Retreat, the welcoming hub of Forest Holidays. The Forest Retreat serves as a reception, shop, and café—a place for guests to relax, refuel, and plan their woodland adventures.
Unlike many hospitality roles, we offer a better work/life balance, with shifts starting no earlier than 8 am and finishing by 9 pm. This is your chance to work in a calm, natural setting while still delivering top-quality service to our guests.
You’ll provide friendly, efficient service across retail and café operations, ensuring every guest enjoys the perfect Forest Feeling from start to finish.
Responsibilities
- Welcome guests warmly and provide exceptional customer service throughout their stay.
- Prepare and serve food and drinks in our café.
- Maintain cleanliness and hygiene standards in all areas.
- Support stock control, restock shelves, and assist with deliveries.
- Operate tills, handle payments, and follow cash handling procedures.
- Work as part of a close-knit team to ensure smooth daily operations.
- Ensure compliance with all health & safety and food hygiene regulations.
- Assist with the set-up and running of events and activities where required.
What Are We Looking For?
Our ideal Food and Beverage Assistant is friendly, professional, and guest-focused. You bring positivity and passion to everything you do and enjoy working in a team that values nature, service, and community.
We’re looking for someone with:
- Experience in a customer-facing role (hospitality or retail preferred)
- Great communication and interpersonal skills
- A friendly and approachable attitude
- Attention to detail and pride in maintaining high standards
- A flexible approach to working across different tasks and shifts
- A passion for delivering an excellent guest experience
- A love for working in beautiful outdoor settings, come rain or shine!
Who Are Forest Holidays?
We’re a Certified B Corp. Our business has been recognised as a force for good. It\’s what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.
Why Join Us?
As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:
- ✈️ Generous holiday allowance – Take the time you need to recharge
- 💰 Performance-based bonuses – Earn a 5% bonus (paid quarterly) when customer service targets are met
- 🎉 Social events and awards evenings – Celebrate success with your team
- 🔒 Pension scheme – Secure your future with our company pension
- 💛 One full paid day to volunteer – Give back to a cause you care about
- 🍴 Subsidised meals – Discounted food when working on location
- ❤️🩹 Wellbeing events & activities – Focus on your mental and physical wellness
- 🏠 Save on breaks – Enjoy up to 20% off. Friends and family also receive 15% off.
- 🛍️ Hundreds of discounts – Save on top brands across the UK
Pay Rates for Aged 16 and 17
- 16 years: £7.55 per hour
- 17 years: £10.00 per hour
Reasonable Adjustments: We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
🌿 Click ‘Apply’ now to start your journey with us at Argyll. Don’t miss out on this fantastic opportunity!
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Food and Beverage Assistant employer: Forest Holidays
Contact Detail:
Forest Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Forest Holidays. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing an outstanding guest experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and positive attitude. Remember, we’re looking for someone who can connect with our guests and make their experience memorable.
Tailor Your Application: Make sure to tailor your application to the Food and Beverage Assistant role. Highlight any relevant experience in fast-paced environments and focus on your customer service skills. This will help us see how you fit into our team and contribute to the Forest Feeling experience.
Be Detail-Oriented: Attention to detail is key in this role! When filling out your application, double-check for any typos or errors. A polished application shows us that you care about the little things, just like we do when serving our guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what makes Forest Holidays a great place to work!
How to prepare for a job interview at Forest Holidays
✨Know the Company
Before your interview, take some time to research Forest Holidays. Understand their commitment to sustainability and how they create unique holiday experiences. This will show your genuine interest in the company and help you connect your values with theirs.
✨Showcase Your Customer Service Skills
As a Food and Beverage Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or handled a challenging situation. This will demonstrate your ability to deliver the 'perfect Forest Feeling' experience.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the role. A neat appearance reflects your professionalism and respect for the opportunity. Plus, it shows that you understand the importance of presentation in the food and beverage industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture, training opportunities, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
