At a Glance
- Tasks: Welcome guests and provide exceptional service in our café and retail operations.
- Company: Join Forest Holidays, a Certified B Corp dedicated to nature and community.
- Benefits: Enjoy generous holidays, performance bonuses, and discounts on breaks.
- Other info: Flexible shifts with a focus on work/life balance in a supportive team.
- Why this job: Work in beautiful outdoor settings while making a positive impact.
- Qualifications: Customer-facing experience and a passion for excellent guest experiences.
The predicted salary is between 12 - 13 £ per hour.
Join us in the heart of Snowdonia, where riverside cabins hide among the trees.
Location: Beddgelert (Snowdonia, Gwynedd)
Salary: £12.21 per hour
Working Hours: Full-time, 40 hours
Days of Work: You will work on a rolling rota, with alternative weekends off.
We have an exciting opportunity for a Food and Beverage Assistant to join our Beddgelert team!
About the Food and Beverage Assistant Role
As our Food and Beverage Assistant, you’ll play a key role in the smooth running of our Forest Retreat, the welcoming hub of Forest Holidays. The Forest Retreat serves as a reception, shop, and café—a place for guests to relax, refuel, and plan their woodland adventures. Unlike many hospitality roles, we offer a better work/life balance, with shifts starting no earlier than 8 am and finishing by 9 pm. This is your chance to work in a calm, natural setting while still delivering top-quality service to our guests. You’ll provide friendly, efficient service across retail and café operations, ensuring every guest enjoys the perfect Forest Feeling from start to finish.
Responsibilities
- Welcome guests warmly and provide exceptional customer service throughout their stay.
- Prepare and serve food and drinks in our café.
- Maintain cleanliness and hygiene standards in all areas.
- Support stock control, restock shelves, and assist with deliveries.
- Operate tills, handle payments, and follow cash handling procedures.
- Work as part of a close-knit team to ensure smooth daily operations.
- Ensure compliance with all health & safety and food hygiene regulations.
- Assist with the set-up and running of events and activities where required.
What Are We Looking For?
- Our ideal Food and Beverage Assistant is friendly, professional, and guest-focused.
- You bring positivity and passion to everything you do and enjoy working in a team that values nature, service, and community.
- Experience in a customer-facing role (hospitality or retail preferred).
- Great communication and interpersonal skills.
- A friendly and approachable attitude.
- Attention to detail and pride in maintaining high standards.
- A flexible approach to working across different tasks and shifts.
- A passion for delivering an excellent guest experience.
- A love for working in beautiful outdoor settings, come rain or shine.
Who Are Forest Holidays?
We’re a Certified B Corp. Our business has been recognised as a force for good. It’s what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.
Why Join Us?
As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:
- Generous holiday allowance - Take the time you need to recharge.
- Performance-based bonuses - Earn a 5% bonus (paid quarterly) when customer service targets are met.
- Social events and awards evenings - Celebrate success with your team.
- Pension scheme - Secure your future with our company pension.
- One full paid day to volunteer - Give back to a cause you care about.
- Subsidised meals - Discounted food when working on location.
- Wellbeing events & activities - Focus on your mental and physical wellness.
- Save on breaks - Enjoy up to 20% off. Friends and family also receive 15% off.
- Hundreds of discounts - Save on top brands across the UK.
Pay Rates for Aged 16 and 17
16 years: £7.55 per hour
17 years: £10.00 per hour
Reasonable Adjustments
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
Click ‘Apply’ now to join us at Beddgelert and be part of creating unforgettable escapes in the heart of Snowdonia’s riverside woodland.
Food and Beverage Assistant employer: Forest Holidays
At Forest Holidays, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in the stunning natural setting of Snowdonia. Our team enjoys a supportive work culture that prioritises work/life balance, with flexible shifts and generous benefits including performance bonuses, subsidised meals, and opportunities for personal growth. Join us in creating memorable experiences for our guests while being part of a company committed to conservation and community.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Forest Holidays. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! As a Food and Beverage Assistant, you'll be interacting with guests all day. Think about how you can make their experience memorable. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also showing that you’re ready to work in a relaxed, outdoor setting. Plus, it’ll help you feel more confident!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and nature. A friendly tone can make a big difference!
Tailor Your Application:Make sure to tailor your application to the Food and Beverage Assistant role. Highlight any relevant experience in customer service or hospitality, and mention how you align with our values of community and nature. It shows us you’re genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. We appreciate well-structured applications that get straight to the good stuff without too much fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just a few clicks and you’re on your way!
How to prepare for a job interview at Forest Holidays
✨Know the Company
Before your interview, take some time to research Forest Holidays. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Food and Beverage Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or handled a challenging situation with grace. This will demonstrate your ability to create that 'perfect Forest Feeling' for guests.
✨Emphasise Teamwork
This role requires working closely with others, so be ready to discuss your experience in team settings. Share specific instances where you collaborated effectively with colleagues to achieve a common goal, highlighting your friendly and approachable attitude.
✨Prepare for Practical Questions
Expect questions about food hygiene, health and safety regulations, and how you would handle various scenarios in the café. Brush up on these topics and think through your responses, as this will show your attention to detail and commitment to maintaining high standards.
