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- Tasks: Ensure hot tubs are ready and maintain cabins for an unforgettable guest experience.
- Company: Join Forest Holidays, a Certified B Corp dedicated to conservation and unique holidays.
- Benefits: Generous holiday allowance, performance bonuses, subsidised meals, and discounts for you and your friends.
- Why this job: Work outdoors in stunning forest surroundings while making a real impact on guests' experiences.
- Qualifications: A positive attitude, teamwork skills, and some maintenance experience are essential.
- Other info: Enjoy a dynamic role with opportunities for personal growth and community involvement.
The predicted salary is between 12 - 16 £ per hour.
Escape to the heart of the Forest of Dean, where your work makes every guest’s woodland stay unforgettable.
Location: Forest of Dean (Coleford, Gloucestershire)
Salary: £12.21 per hour
Working Hours: Full-time, 40 hours
Days of Work: Working 5 days out of 7
We have an exciting opportunity for an Operations Assistant to join our Forest of Dean team. Work in one of the UK’s most stunning forest locations, developing your skills while providing outstanding service to our guests.
About the Operations Assistant role:
Open all year round, our Operations Assistant plays a vital role in creating an exceptional guest experience. Key responsibilities include:
- Ensuring hot tubs are in perfect working order every day for our guests.
- Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable).
- Paying attention to the little details and delivering daily tasks in a timely and competent manner.
- Taking pride in delivering exceptional customer service.
- Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin.
What Are We Looking For?
Our ideal Operations Assistant will be a dynamic individual who applies a can-do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.
- A positive, can-do attitude and a strong work ethic.
- The ability to work well in a team and communicate effectively with colleagues.
- Great attention to detail, ensuring high cleanliness standards are met.
- Some previous experience in a similar role.
- A willingness to work outdoors in a natural setting, whatever the weather.
Why Join Us?
As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:
- Generous holiday allowance - Take the time you need to recharge.
- Performance-based bonuses - Earn a 5% bonus (paid quarterly) when customer service targets are met.
- Social events and awards evenings - Celebrate success with your team.
- Pension scheme - Secure your future with our company pension.
- One full paid day to volunteer - Give back to a cause you care about.
- Subsidised meals - Discounted food when working on location.
- Wellbeing events & activities - Focus on your mental and physical wellness.
- Save on breaks - Enjoy up to 20% off. Friends and family also receive 15% off.
- Hundreds of discounts - Save on top brands across the UK.
Reasonable Adjustments
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
Click ‘Apply’ now to start your journey with us in the Forest of Dean! Don’t miss out on this fantastic opportunity.
Operations Assistant in Coleford employer: Forest Holidays
Contact Detail:
Forest Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant in Coleford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Forest Holidays. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the Operations Assistant role is all about creating exceptional guest experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your can-do attitude! In your interview, highlight times when you've tackled challenges head-on or solved problems creatively. This will demonstrate that you're the dynamic individual they're looking for, ready to take on any task, rain or shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining the Forest Holidays family. So, hit that 'Apply' button and let’s get you started on this exciting journey!
We think you need these skills to ace Operations Assistant in Coleford
Some tips for your application 🫡
Show Your Passion for the Outdoors: When writing your application, let us know about your love for nature and the outdoors. We want to see that you’re excited about working in a stunning forest location, rain or shine!
Highlight Your Team Spirit: We’re all about teamwork here at Forest Holidays. Make sure to mention any experiences where you’ve worked well with others, as we value good relationships among our team members.
Attention to Detail is Key: In your application, emphasise your ability to pay attention to the little things. Whether it’s maintaining hot tubs or ensuring cleanliness, we want to know how you ensure high standards in your work.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on your journey with us in the Forest of Dean.
How to prepare for a job interview at Forest Holidays
✨Know the Company
Before your interview, take some time to research Forest Holidays. Understand their values, mission, and what makes them unique as a Certified B Corp. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Show Your Can-Do Attitude
Since the role requires a positive, can-do attitude, be prepared to share examples from your past experiences where you've tackled challenges head-on. Highlight situations where you solved problems or went above and beyond to ensure customer satisfaction.
✨Emphasise Teamwork
As an Operations Assistant, you'll need to work closely with others. Be ready to discuss how you've successfully collaborated with colleagues in previous roles. Mention specific instances where teamwork led to a successful outcome, especially in outdoor or maintenance settings.
✨Attention to Detail is Key
Given the importance of cleanliness and maintenance in this role, prepare to talk about how you ensure high standards in your work. Share any relevant experience you have with maintenance tasks or customer service, and how you pay attention to the little details that enhance guest experiences.
