At a Glance
- Tasks: Ensure hot tubs are ready for guests and maintain a clean, welcoming environment.
- Company: Join Forest Holidays, where we create unforgettable woodland experiences.
- Benefits: Enjoy generous holidays, performance bonuses, and discounted stays.
- Other info: Be part of a diverse team that values your authentic self.
- Why this job: Work outdoors in stunning forests while making guests' stays memorable.
- Qualifications: Experience in a similar role and a full UK Driving License required.
The predicted salary is between 12.71 - 12.71 £ per hour.
Escape to the heart of the Forest of Dean, where your work makes every guest's woodland stay unforgettable.
- Location: Forest of Dean (Coleford, Gloucestershire)
- Salary: £12.71 per hour
- Working Hours: Full-time, 40 hours.
- Days of Work: Your days of work will vary between Monday and Sunday, on a 3-week rolling rota.
- Operations Assistant - Hot Tub
Work in one of the UK's most stunning forest locations, developing your skills while providing outstanding service to our guests.
Sheltered beneath the protective canopy of ancient oak woodland or situated in the open meadow at the forest edge, our cabins at Forest of Dean offer an escape from everyday life in one of Britain's most amazing forests.
About the Operations Assistant - Hot Tub Role
As Operations Assistant, your role is to help create a safe, clean, and welcoming environment by ensuring our hot tubs and surrounding facilities are consistently maintained to a high standard.
You will play an important part in supporting smooth daily operations, making sure everything is ready for guests to enjoy a seamless and relaxing experience from the moment they arrive.
Working as part of the wider team, you will help maintain quality and safety standards through regular checks, basic maintenance, and timely reporting of any issues.
You will take pride in completing practical tasks efficiently and carefully, contributing to the overall upkeep of the site.
Alongside this, you will support general maintenance work across the location and help deliver an excellent guest experience by upholding Forest Holidays' standards and values in everything you do.
- Your Responsibilities
- Ensuring hot tubs are in perfect working order every day for our guests
- Monitoring and recording water quality, and supporting with safe chemical adjustments
- Completing general maintenance tasks, including using tools, fixing machinery and decorating (basic knowledge desirable)
- Carrying out basic equipment checks and minor repairs, and reporting issues promptly
- Delivering daily tasks efficiently and to a high standard
- Providing friendly, professional customer service and supporting our Forest Feeling brand standards
- What Are We Looking For
Our ideal Operations Assistant will be a dynamic individual who applies a can-do attitude to solve any issues that may arise on location.
You will be a team player, capable of building good working relationships with colleagues.
A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.
- We're looking for someone with
- Previous experience in a similar role.
- A full UK Driving License
- A positive, can-do attitude and a strong work ethic.
- The ability to work well in a team and communicate effectively with colleagues.
- Great attention to detail, ensuring high cleanliness standards are met.
- A willingness to work outdoors in a natural setting, whatever the weather.
- Who Are Forest Holidays
We're a team of 800 people, caring for UK forests and creating unique stays in nature where guests can truly switch off and reconnect.
If you're looking for a career where you can make a real difference, and be part of something meaningful, you've found the right place.
- Why Join Us
- As a valued member of our team, you'll enjoy a range of fantastic benefits, including:
- Generous holiday allowance - Take the time you need to recharge
- Performance-based bonuses - Earn a 5% bonus (paid quarterly) when customer service targets are met
- Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay).
- Long service awards and company events - Celebrate success with your team
- Pension scheme - Secure your future with our company pension
- Two paid days to volunteer - Give back to a cause you care about
- Subsidised meals - Discounted food when working on location
- Health cash plan & life assurance - Covered by the company to keep you protected
- Wellbeing events & activities - Focus on your mental and physical wellness
- Save on breaks - Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
- Hundreds of discounts - Save on top brands across the UK
Please note
If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.
- Pay Rates for Aged 16 and 17
- 16 years: £8.00 per hour
- 17 years: £10.85 per hour
- Reasonable Adjustments
We're all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
#J-18808-Ljbffr
Hot Tub Operations Assistant in Coleford employer: Forest Holidays
At Forest Holidays, we pride ourselves on being an excellent employer by offering a supportive work culture that values teamwork and guest satisfaction. Our flexible shifts allow for a healthy work-life balance, while our stunning woodland location provides a unique backdrop for personal and professional growth. Join us to be part of a dedicated team that creates memorable experiences for our guests in a beautiful natural setting.
StudySmarter Expert Advice🤫
We think this is how you could land Hot Tub Operations Assistant in Coleford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Forest Holidays. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Forest Holidays
Don't be shy about reaching out to Forest Holidays directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hot Tub Operations Assistant in Coleford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Forest Holidays and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Forest Holidays
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
