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- Tasks: Ensure hot tubs are ready and maintain cabins for an unforgettable guest experience.
- Company: Join Forest Holidays, a Certified B Corp dedicated to conservation and unique holidays.
- Benefits: Enjoy generous holiday allowance, performance bonuses, and discounts on breaks.
- Why this job: Work outdoors in stunning nature while making guests' woodland stays memorable.
- Qualifications: Positive attitude, teamwork skills, and some maintenance experience preferred.
- Other info: Be part of a diverse team focused on wellbeing and community impact.
The predicted salary is between 12 - 13 £ per hour.
Escape to the heart of the Forest of Dean, where your work makes every guest’s woodland stay unforgettable.
Location: Forest of Dean (Coleford, Gloucestershire).
Salary: £12.21 per hour.
Working Hours: Full-time, 40 hours.
Days of Work: Working 5 days out of 7.
We have an exciting opportunity for an Operations Assistant to join our Forest of Dean team. Work in one of the UK’s most stunning forest locations, developing your skills while providing outstanding service to our guests.
About the Operations Assistant role:
- Ensuring hot tubs are in perfect working order every day for our guests.
- Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable).
- Paying attention to the little details and delivering daily tasks in a timely and competent manner.
- Taking pride in delivering exceptional customer service.
- Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin.
What Are We Looking For?
Our ideal Operations Assistant will be a dynamic individual who applies a can-do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.
We’re looking for someone with:
- A positive, can-do attitude and a strong work ethic.
- The ability to work well in a team and communicate effectively with colleagues.
- Great attention to detail, ensuring high cleanliness standards are met.
- Some previous experience in a similar role.
- A willingness to work outdoors in a natural setting, whatever the weather.
Why Join Us?
As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:
- Generous holiday allowance – Take the time you need to recharge.
- Performance-based bonuses – Earn a 5% bonus (paid quarterly) when customer service targets are met.
- Social events and awards evenings – Celebrate success with your team.
- Pension scheme – Secure your future with our company pension.
- One full paid day to volunteer – Give back to a cause you care about.
- Subsidised meals – Discounted food when working on location.
- Wellbeing events & activities – Focus on your mental and physical wellness.
- Save on breaks – Enjoy up to 20% off. Friends and family also receive 15% off.
- Hundreds of discounts – Save on top brands across the UK.
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help. Click ‘Apply’ now to start your journey with us in the Forest of Dean! Don’t miss out on this fantastic opportunity.
Operations Assistant employer: FOREST HOLIDAYS LIMITED
Contact Detail:
FOREST HOLIDAYS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Forest Holidays. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the Operations Assistant role is all about creating exceptional guest experiences, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your can-do attitude! In your interview, highlight times when you've tackled challenges head-on. Whether it’s fixing something or helping a teammate, demonstrating your proactive approach will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your enthusiasm for the role and helps you figure out if this is the right fit for you. Plus, it’s a great way to engage with the team!
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Show Your Passion for the Outdoors: When you're writing your application, let us know why you love being outdoors! Share any experiences you've had in nature or how you enjoy working in all weather conditions. We want to see that you’re excited about the role and the beautiful Forest of Dean.
Highlight Your Team Spirit: We’re all about teamwork here at Forest Holidays. Make sure to mention any previous roles where you worked closely with others. Tell us how you contributed to a positive team environment and how you communicate effectively with colleagues.
Attention to Detail is Key: In your application, emphasise your attention to detail. Whether it’s maintaining cleanliness or ensuring everything is in perfect working order, we want to hear about how you take pride in your work and deliver high standards consistently.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to see what you bring to the team!
How to prepare for a job interview at FOREST HOLIDAYS LIMITED
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Operations Assistant role. Familiarise yourself with tasks like maintaining hot tubs and general maintenance. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Your Love for the Outdoors
Since this role involves working in a natural setting, be prepared to discuss your passion for the outdoors. Share any relevant experiences that highlight your ability to work in various weather conditions and your appreciation for nature.
✨Emphasise Teamwork and Communication
The ideal candidate is a team player, so be ready to provide examples of how you've successfully worked with others in previous roles. Highlight your communication skills and how they contribute to a positive work environment.
✨Demonstrate Attention to Detail
Attention to detail is crucial for maintaining high cleanliness standards. Prepare to discuss specific instances where your attention to detail made a difference in your previous jobs. This will show that you take pride in delivering exceptional service.
