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- Tasks: Lead a vibrant team to create unforgettable guest experiences in a stunning woodland setting.
- Company: Join a passionate team at a beautiful Forest Retreat in the heart of the Forest of Dean.
- Benefits: Enjoy generous holidays, performance bonuses, and discounts on stays for you and your loved ones.
- Other info: Flexible shifts, a supportive culture, and opportunities for personal growth await you!
- Why this job: Make a real impact by delivering exceptional service and fostering a positive team environment.
- Qualifications: Experience in hospitality or customer service, with strong leadership and communication skills.
The predicted salary is between 27600 - 27600 ÂŁ per year.
Escape to the heart of the Forest of Dean, where your work makes every guest’s woodland stay unforgettable.
Location: Forest of Dean (Coleford, Gloucestershire)
Salary: ÂŁ13.21 per hour
Working Hours: Full‑time, 40 hours per week on a rolling rota.
About the Food and Beverage Supervisor Role
As our Food and Beverage Supervisor, you will support the Food and Beverage Manager in ensuring the smooth and efficient running of all operations within the Forest Retreat. You will lead by example, motivating, training, and supporting your team to consistently deliver the “Forest Feeling” our guests love. Your focus will be on maintaining high service standards, managing daily operations, and ensuring every guest receives a warm welcome and a memorable experience.
Responsibilities
- Lead, support, and motivate the Food and Beverage team to deliver exceptional customer service and achieve operational goals.
- Ensure all areas (café, retail, and reception) are running efficiently and to high standards.
- Deliver training and coaching to team members to help them reach their full potential.
- Oversee food and beverage preparation and service, maintaining excellent quality and presentation.
- Conduct regular health and safety checks, ensuring compliance with food hygiene and safety standards.
- Manage stock control, deliveries, and inventory accuracy.
- Support rota planning and ensure appropriate staffing levels for each shift.
- Handle guest feedback positively and resolve issues swiftly and professionally.
- Foster a positive, inclusive, and collaborative working environment.
- Lead by example, demonstrating professionalism, enthusiasm, and a passion for guest satisfaction.
Qualifications
- Experience in a supervisory or team leader role within hospitality, retail, or a customer‑focused environment.
- The ability to inspire and support a team to deliver high‑quality service.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- A flexible approach to working across café, retail, and reception operations.
- A passion for hospitality and delivering outstanding guest experiences.
- A positive, can‑do attitude and love for working in beautiful outdoor settings, come rain or shine.
Benefits
- Generous holiday allowance.
- Performance‑based bonuses – earn a 5% bonus (paid quarterly) when customer service targets are met.
- Enhanced parental leave – (24 weeks maternity, 3 weeks paternity at full pay).
- Long service awards and company events.
- Pension scheme.
- One full paid day to volunteer.
- Subsidised meals – discounted food when working on location.
- Health cash plan and life assurance – covered by the company.
- Wellbeing events and activities.
- Discounts on stays at Forest Holidays and Sykes Cottages for you, your friends, and family.
- Hundreds of discounts on top brands across the UK.
Reasonable Adjustments
We’re committed to diversity and inclusion. If you need adjustments for the recruitment process, please let us know – we are happy to help.
Pre‑Employment Checks
Job offers will be subject to standard pre‑employment checks, including a basic criminal record check.
Food and Beverage Supervisor in Coleford employer: FOREST HOLIDAYS LIMITED
Contact Detail:
FOREST HOLIDAYS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor in Coleford
✨Tip Number 1
Get to know the company culture! Before your interview, take a stroll through their website and social media. This will help you understand their vibe and values, so you can show them how you fit right in.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for a Food and Beverage Supervisor role, like how you'd handle guest feedback or motivate your team. The more you practice, the more confident you'll feel!
✨Tip Number 3
Show off your passion for hospitality! During your interview, share stories about times you've gone above and beyond for guests. This will demonstrate your commitment to delivering that unforgettable 'Forest Feeling' they’re after.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the role and the team.
We think you need these skills to ace Food and Beverage Supervisor in Coleford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for creating memorable guest experiences, especially in beautiful outdoor settings like the Forest of Dean.
Highlight Your Leadership Skills: As a Food and Beverage Supervisor, you'll be leading a team. Make sure to mention any previous supervisory roles or experiences where you motivated and trained others. We want to see how you can inspire your team to deliver exceptional service!
Be Detail-Oriented: Pay attention to the details in your application. From ensuring your CV is well-structured to proofreading for typos, we appreciate candidates who demonstrate strong organisational skills and a keen eye for detail, just like we do in our operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re proactive and eager to join our team!
How to prepare for a job interview at FOREST HOLIDAYS LIMITED
✨Know the Forest Retreat Inside Out
Before your interview, take some time to research the Forest Retreat and its offerings. Familiarise yourself with their menu, services, and the unique 'Forest Feeling' they aim to provide. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Food and Beverage Supervisor, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire others and maintain high service standards.
✨Demonstrate Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through during the interview. Share stories about what excites you about working in food and beverage, especially in a beautiful outdoor setting. This passion can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations, like guest complaints or staff training. Think of scenarios where you've had to think on your feet and come up with effective solutions. Practising these responses will help you feel more confident during the interview.