At a Glance
- Tasks: Maintain and prepare cabins in a stunning forest setting for guests.
- Company: Join a friendly team at Keldy Forest, North Yorkshire.
- Benefits: Generous holiday, performance bonuses, subsidised meals, and wellness events.
- Other info: Flexible shifts, great discounts, and opportunities for personal growth.
- Why this job: Work outdoors, enjoy nature, and create memorable experiences for guests.
- Qualifications: Positive attitude, teamwork skills, and basic maintenance experience.
The predicted salary is between 12.71 - 12.71 £ per hour.
Join us where the forest hides secret glades and sunlight filters through the trees at Keldy Forest.
Location: Keldy (North Yorkshire)
Salary: £12.71 per hour
Working Hours: Full-time, 38 hours.
Days of Work: 2 week rolling rota, working 5 out of 7 days which includes alternating weekdays and weekends.
We have an exciting opportunity for a Facilities Assistant to join our lovely team at Keldy. Be part of creating memorable escapes in one of North Yorkshire’s most peaceful forest settings. Develop your skills while ensuring our cabins are beautifully prepared for every guest.
About the Facilities Assistant role:
- Ensure the cabins are in good working order with well-maintained décor.
- Complete general maintenance tasks; a basic knowledge of using tools, fixing machinery, and decorating is desirable.
- Respond to issues promptly and maintain excellent communication with guests.
- Ensure every cabin is regularly audited to keep standards high.
- Assist across the location as required, for example delivering items ordered from the Retreat to cabins or emptying bins on a changeover day.
- Deliver exceptional customer service and work with brand standards.
Your Responsibilities:
- Carry out general maintenance and repair work to keep cabins in good working order and well-presented.
- Complete basic decorating and upkeep tasks to maintain high standards of cabin appearance.
- Respond quickly to maintenance issues and resolve them where possible.
- Pay attention to details and deliver daily tasks in a timely manner.
- Take pride in delivering exceptional customer service.
- Follow brand standards to ensure every guest experiences the Forest Feeling.
What We’re Looking For:
- A dynamic individual with a can-do attitude.
- A team player capable of building good working relationships.
- A love for the outdoors, completing tasks rain or shine.
Qualifications:
- A positive, can-do attitude and a strong work ethic.
- The ability to work well in a team and communicate effectively.
- Great attention to detail, ensuring high cleanliness standards.
- Some previous experience in a similar role.
- A willingness to work outdoors in a natural setting, whatever the weather.
Benefits:
- Generous holiday allowance.
- Performance-based bonuses.
- Enhanced parental leave.
- Long service awards and company events.
- Pension scheme.
- One full paid day to volunteer.
- Subsidised meals.
- Health cash plan & life assurance.
- Wellbeing events & activities.
- Discounted stays at Forest Holidays and Sykes Cottages.
- Hundreds of discounts on top brands across the UK.
Please Note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.
Reasonable Adjustments: We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
Facilities Assistant in Pickering employer: Forest Holidays Group Limited
Join our dedicated team at Keldy Forest, where you can thrive in a supportive work culture that values your contributions and encourages personal growth. With generous benefits including performance-based bonuses, enhanced parental leave, and opportunities for discounted stays, you'll find a rewarding environment that celebrates teamwork and the beauty of nature. Embrace the outdoors while ensuring our cabins are perfectly prepared for guests, all within one of North Yorkshire's most tranquil settings.
Contact Details:
Forest Holidays Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant in Pickering
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Forest Holidays Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Forest Holidays Group Limited
Don't be shy about reaching out to Forest Holidays Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Facilities Assistant in Pickering
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Forest Holidays Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Forest Holidays Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
