At a Glance
- Tasks: Maintain and repair cabins while delivering exceptional customer service in a stunning forest setting.
- Company: Join Forest Holidays, a team dedicated to creating unique stays in nature.
- Benefits: Enjoy generous holidays, performance bonuses, and discounts on stays for you and your loved ones.
- Other info: Dynamic team environment with opportunities for personal growth and wellbeing activities.
- Why this job: Work outdoors in beautiful Glentress Forest and make a real difference for guests.
- Qualifications: Full UK driving licence, positive attitude, and some maintenance experience preferred.
The predicted salary is between 12.71 - 12.71 £ per hour.
Be part of creating unforgettable escapes to a cabin in Glentress Forest.
Location: Glentress Forest (Peebles)
Salary: £12.71 per hour
Working Hours: Full-time, 40 hours. Days of Work: 5 out of 7 – Your days of work will vary between Monday and Sunday.
Transport: Please note that our location is not accessible by public transport. Therefore, a valid driving licence and access to a car, or another reliable means of transport, are essential for this role.
We have an exciting opportunity for a Facilities Assistant to join our lovely team at Glentress Forest. Work in one of the UK’s most beautiful forest locations, developing your skills while providing outstanding service to our guests. Surrounded by swaying trees, thriving wildlife, and wide-open skies, you’ll enjoy fresh forest air and immerse yourself in a truly scenic setting.
About the Facilities Assistant role:
- As Facilities Assistant, you will ensure our cabins are in good working order with well‑maintained décor.
- You will complete general maintenance tasks, so a basic knowledge of using tools, fixing machinery, and decorating is desirable.
- You will respond to issues promptly and the ability to solve these issues whilst maintaining excellent communication with the guest is essential.
- Our Facilities Assistant will ensure every cabin is regularly audited to keep standards high.
- Working in the Operations Team you will also assist across the location as and when required, for example delivering items ordered from the Retreat to cabins or emptying bins on a changeover day.
- You’ll take pride in delivering exceptional customer service and are happy to work with our brand standards, ensuring every guest experiences the Forest Feeling the moment they step into their cabin.
Your Responsibilities:
- Carry out general maintenance and repair work to keep cabins in good working order and well‑presented.
- Complete basic decorating and upkeep tasks to maintain high standards of cabin appearance.
- Respond quickly to maintenance issues and resolve them where possible, using basic tools and repair skills.
- Paying attention to the little details and delivering daily tasks in a timely and competent manner.
- Taking pride in delivering exceptional customer service.
- Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin.
What Are We Looking For?
Our ideal Facilities Assistant will be a dynamic individual who applies a can‑do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year. We’re looking for someone with:
- A full clean UK driving licence.
- A positive, can‑do attitude and a strong work ethic.
- The ability to work well in a team and communicate effectively with colleagues.
- Great attention to detail, ensuring high cleanliness standards are met.
- Some previous experience in a similar role.
- A willingness to work outdoors in a natural setting, whatever the weather.
Who Are Forest Holidays?
We’re a team of 800 people, caring for UK forests and creating unique stays in nature where guests can truly switch off and reconnect. If you’re looking for a career where you can make a real difference, and be part of something meaningful, you’ve found the right place.
Why Join Us?
As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:
- Generous holiday allowance – Take the time you need to recharge.
- Performance‑based bonuses – Earn a 5% bonus (paid quarterly) when customer service targets are met.
- Enhanced parental leave – (24 weeks maternity, 3 weeks paternity at full pay).
- Long service awards and company events – Celebrate success with your team.
- Pension scheme – Secure your future with our company pension.
- One full paid day to volunteer – Give back to a cause you care about.
- Subsidised meals – Discounted food when working on location.
- Health cash plan & life assurance – Covered by the company to keep you protected.
- Wellbeing events & activities – Focus on your mental and physical wellness.
- Save on breaks – Discounted and last‑minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
- Hundreds of discounts – Save on top brands across the UK.
Please note: If successful in the role, any job offer will be subject to pre‑employment checks, including a basic criminal record check.
Reasonable Adjustments: We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
Apply now to join us in creating unforgettable stays at Glentress Forest. Don’t miss this amazing opportunity!
Facilities Assistant in Peebles employer: Forest Holidays Group Limited
Join Forest Holidays as a Facilities Assistant at the stunning Glentress Forest, where you can thrive in a supportive work culture that values teamwork and a love for the outdoors. Enjoy generous benefits such as a competitive salary, performance-based bonuses, and opportunities for personal growth while contributing to creating unforgettable experiences for our guests in one of the UK's most beautiful natural settings.
Contact Details:
Forest Holidays Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant in Peebles
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Forest Holidays Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Forest Holidays Group Limited
Don't be shy about reaching out to Forest Holidays Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Facilities Assistant in Peebles
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Forest Holidays Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Forest Holidays Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
