At a Glance
- Tasks: Assist with maintenance and ensure hot tubs are ready for guests in a stunning forest setting.
- Company: Join Forest Holidays, a Certified B Corp dedicated to sustainability and unique holiday experiences.
- Benefits: Enjoy generous holidays, performance bonuses, subsidised meals, and discounts on cabin breaks.
- Other info: Flexible part-time hours with opportunities for social events and volunteering.
- Why this job: Work outdoors, develop skills, and be part of a team that values people and the planet.
- Qualifications: A positive attitude, teamwork skills, attention to detail, and some previous experience are essential.
Join us at the heart of North Yorkshire’s woodland magic at Cropton Forest
- Location: Cropton (Pickering)
- Salary: £12.71 per hour
- Working Hours: Full-time, 38 hours.
- Days of Work: 5 days out of 7 - Your days of work will vary between Monday and Sunday.
We have an exciting opportunity for a Operations Assistant to join our lovely team at Cropton. Be a part of creating special escapes in one of North Yorkshire’s most beautiful forest locations, developing your skills while ensuring our cabins are beautifully prepared for every guest.
Nestled in a picturesque woodland meadow at the heart of Cropton Forest, our cabins offer a peaceful retreat surrounded by nature. Whether you’re an adventurer, a nature lover, or a stargazer, Cropton provides the perfect backdrop to work, grow, and help our guests make unforgettable memories.
About the Operations Assistant Role:
As our Operations Assistant , you’ll be at the heart of keeping our Forest location running smoothly behind the scenes. From maintaining our cabins to ensuring every facility is in top condition, your work plays a vital role in creating a seamless and enjoyable stay for every guest.
Set within a peaceful woodland environment, this role offers a refreshing alternative to typical maintenance positions. You’ll enjoy a balanced work schedule while working outdoors and as part of a supportive team, all while contributing to the unique Forest Holidays experience.
You’ll take a hands‑on approach to a variety of operational tasks, ensuring everything is safe, functional, and ready for guests to enjoy from the moment they arrive.
Your Responsibilities
- Ensuring hot tubs are in perfect working order every day for our guests.
- Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable).
- Paying attention to the little details and delivering daily tasks in a timely and competent manner.
- Taking pride in delivering exceptional customer service.
- Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin.
What Are We Looking For?
Our ideal Operations Assistant will be a dynamic individual who applies a can‑do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.
We’re looking for someone with:
- A positive, can‑do attitude and a strong work ethic.
- The ability to work well in a team and communicate effectively with colleagues.
- Great attention to detail, ensuring high cleanliness standards are met.
- Some previous experience in a similar role.
- A willingness to work outdoors in a natural setting, whatever the weather.
- A full clean UK driving license.
Benefits
- Generous holiday allowance - take the time you need to recharge.
- Performance‑based bonuses - earn a 5% bonus (paid quarterly) when customer service targets are met.
- Enhanced parental leave - 24 weeks maternity, 3 weeks paternity at full pay.
- Long service awards and company events - celebrate success with your team.
- Pension scheme - secure your future with our company pension.
- One full paid day to volunteer - give back to a cause you care about.
- Subsidised meals - discounted food when working on location.
- Health cash plan & life assurance - covered by the company to keep you protected.
- Wellbeing events & activities - focus on your mental and physical wellness.
- Save on breaks - discounted and last‑minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
- Hundreds of discounts - Save on top brands across the UK.
Pay Rates for Ages 16 and 17
16 years: £8.00 per hour
17 years: £10.85 per hour
Reasonable Adjustments
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
#J-18808-LjbffrOperations Assistant in Pickering employer: Forest Holidays Group Limited
At Forest Holidays Group Limited, we pride ourselves on creating a welcoming and supportive work environment at our stunning Glentress Forest location. As a Food and Beverage Assistant, you'll enjoy competitive benefits such as performance-based bonuses, a generous holiday allowance, and opportunities for personal growth within a team that values customer service and teamwork. Join us to be part of a company that not only cares for its guests but also invests in the well-being and development of its employees.
Contact Details:
Forest Holidays Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant in Pickering
✨Tip Number 1
Familiarise yourself with Forest Holidays' values and mission. As a Certified B Corp, they prioritise sustainability and responsible tourism, so showing your passion for these principles during your interactions can set you apart.
✨Tip Number 2
Highlight any relevant experience in maintenance or customer service when you get the chance. Even if it's informal, demonstrating your ability to handle tools and provide excellent service will resonate well with the hiring team.
✨Tip Number 3
Prepare to discuss your love for the outdoors and how you handle working in various weather conditions. This role requires a positive attitude towards outdoor work, so sharing personal experiences can help you connect with the interviewers.
✨Tip Number 4
Network with current or former employees of Forest Holidays if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Operations Assistant in Pickering
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Operations Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in maintenance or customer service roles. Use bullet points for clarity and focus on achievements that demonstrate your attention to detail and teamwork.
Write a Compelling Cover Letter:In your cover letter, express your passion for the outdoors and your commitment to delivering exceptional customer service. Mention specific examples from your past experiences that showcase your problem-solving skills and positive attitude.
Proofread Your Application:Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Forest Holidays Group Limited
✨Show Your Passion for the Outdoors
Since the role requires working outdoors in various weather conditions, it's essential to express your love for nature during the interview. Share any personal experiences or activities that highlight your enthusiasm for the great outdoors.
✨Demonstrate Your Attention to Detail
The Operations Assistant role involves ensuring high cleanliness standards and maintaining equipment. Be prepared to discuss specific examples from your past experiences where your attention to detail made a difference in your work.
✨Emphasise Teamwork and Communication Skills
As a team player, you’ll need to build good relationships with colleagues. Highlight instances where you successfully collaborated with others, resolved conflicts, or communicated effectively to achieve a common goal.
✨Prepare for Practical Questions
Given the hands-on nature of the job, expect questions about your experience with tools and maintenance tasks. Brush up on basic repair techniques and be ready to discuss how you've tackled similar challenges in previous roles.
