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- Tasks: Assist in maintaining hot tubs and general upkeep in a stunning forest setting.
- Company: Join Forest Holidays, a Certified B Corp dedicated to sustainability and unique holiday experiences.
- Benefits: Enjoy generous holidays, performance bonuses, subsidised meals, and discounts on cabin stays.
- Why this job: Work outdoors in nature, develop skills, and provide exceptional service in a supportive team.
- Qualifications: A positive attitude, teamwork skills, attention to detail, and some maintenance experience are essential.
- Other info: Flexible part-time hours with alternating weekends off in a beautiful location.
Location:Delamere Forest
Salary: £12.21 per hour
Working Hours: Part time, 32 hours.
Days of Work:Days of work vary Monday to Sunday, alternating weekends off.
Join Our Team in a Stunning Forest Setting!
We have an exciting opportunity for an Operations Assistant to join our Delamere Forest team! Work in one of the UK’s most beautiful forest locations, developing your skills while providing outstanding service to our guests.
Who Are Forest Holidays?
We’re a Certified B Corp. Our business has been recognised as a force for good. It\’s what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.
About the Operations Assistant role:
Open all year round, our Operations Assistant plays a vital role in ensuring the hot tubs are in perfect working order every day for our guests. You will also complete general maintenance tasks, so a basic knowledge of using tools, fixing machinery, and decorating is desirable. Passionate about the little details, you understand the importance of delivering your daily tasks in a timely and competent manner. You will also complete general maintenance tasks, so a basic knowledge of using tools, fixing machinery, and decorating is desirable.
You take pride in delivering exceptional customer service and are happy to work with our brand standards, ensuring every guest experience that Forest Feeling the moment they step into their cabin.
What Are We Looking For?
Our ideal Operations Assistant will be adynamic individualwho applies a can-do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. Alove for the outdoors is essential as these tasks need completing rain or shine every day of the year.
We’re looking for someone with:
- A positive, can-do attitude and a strong work ethic.
- The ability to work well in a team and communicate effectively with colleagues.
- Great attention to detail, ensuring high cleanliness standards are met.
- Some previous experience in a similar role.
- A willingness to work outdoors in a natural setting, whatever the weather.
Why Join Us?
As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:
- Generous holiday allowance – Take the time you need to recharge and enjoy a healthy work-life balance.
- Performance-based bonuses – Earn a 5% bonus (paid quarterly) if customer service targets are met.
- Social events and awards evenings – Celebrate success with your team.
- Pension scheme – Secure your future with our company pension.
- One full paid day to volunteer – Give back to a cause you care about.
- Subsidised meals – Discounted food when working on location.
- Wellbeing events & activities – Focus on your mental and physical wellness.
- Save on cabin breaks – Enjoy up to 20% off pre-booked stays or last-minute breaks for just £75 per cabin. Friends and family also receive 15% off.
- Hundreds of discounts – Save on top brands across the UK.
Pay Rates for Aged 16 and 17:
- 16 years: £7.55 per hour
- 17 years: £10.00 per hour
Forest Holidays is a Certified B Corporation, committed to sustainability and responsible tourism. By joining us, you’ll be part of a team that values people and the planet.
Click ‘Apply’ now to start your journey with us. Don’t miss out on this fantastic opportunity!
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Operations Assistant employer: Forest Holidays Group Limited
Contact Detail:
Forest Holidays Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Familiarise yourself with Forest Holidays' values and mission. Understanding their commitment to sustainability and responsible tourism will help you align your answers during any interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your outdoor experience and love for nature. Since the role requires working in various weather conditions, sharing personal stories or experiences related to outdoor work can demonstrate your enthusiasm and suitability for the position.
✨Tip Number 3
Prepare examples of how you've successfully worked in a team before. The Operations Assistant role emphasises teamwork, so having specific instances ready where you contributed positively to a group will make you stand out.
✨Tip Number 4
Be ready to discuss your problem-solving skills. Since the job involves addressing maintenance issues, think of times when you've tackled challenges effectively, showing your proactive approach and can-do attitude.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Operations Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in maintenance tasks and customer service. Use bullet points for clarity and focus on achievements that demonstrate your attention to detail and teamwork.
Write a Compelling Cover Letter: In your cover letter, express your passion for the outdoors and your commitment to delivering exceptional customer service. Mention specific examples from your past experiences that showcase your can-do attitude and problem-solving skills.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Forest Holidays Group Limited
✨Show Your Passion for the Outdoors
Since the role requires a love for nature, make sure to express your enthusiasm for outdoor activities and how you enjoy working in natural settings. Share any relevant experiences that highlight your connection with the environment.
✨Demonstrate Your Attention to Detail
The Operations Assistant role involves ensuring high cleanliness standards and maintaining equipment. Be prepared to discuss specific examples from your past work where your attention to detail made a difference in service quality or maintenance tasks.
✨Highlight Your Teamwork Skills
As a team player, it's important to show that you can communicate effectively with colleagues. Prepare examples of how you've successfully collaborated with others in previous roles, especially in challenging situations.
✨Prepare for Practical Questions
Given the hands-on nature of the job, expect questions about your experience with tools and maintenance tasks. Brush up on basic repair techniques and be ready to discuss how you would approach common issues that may arise in the role.
