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- Tasks: Assist in maintaining hot tubs and general upkeep of our stunning forest location.
- Company: Join Forest Holidays, a Certified B Corp dedicated to sustainability and unique holiday experiences.
- Benefits: Enjoy generous holidays, performance bonuses, subsidised meals, and discounts on cabin stays.
- Why this job: Work outdoors in nature, develop skills, and be part of a team that values people and the planet.
- Qualifications: A positive attitude, teamwork skills, attention to detail, and some maintenance experience are essential.
- Other info: Flexible working days, with opportunities for social events and volunteering.
Location:Blackwood
Salary: £12.21 per hour
Working Hours: Full-time, 40 hours per week.
Days of Work:5 days out of 7.
Join Our Team in a Stunning Forest Setting!
We have an exciting opportunity for an Operations Assistant to join our Blackwood team! Work in one of the UK’s most beautiful forest locations, developing your skills while providing outstanding service to our guests.
Who Are Forest Holidays?
We’re a Certified B Corp. Our business has been recognised as a force for good. It\’s what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.
About the Operations Assistant role:
Open all year round, our Operations Assistant plays a vital role in ensuring the hot tubs are in perfect working order every day for our guests. You will also complete general maintenance tasks, so a basic knowledge of using tools, fixing machinery, and decorating is desirable. Passionate about the little details, you understand the importance of delivering your daily tasks in a timely and competent manner. You will also complete general maintenance tasks, so a basic knowledge of using tools, fixing machinery, and decorating is desirable.
You take pride in delivering exceptional customer service and are happy to work with our brand standards, ensuring every guest experience that Forest Feeling the moment they step into their cabin.
What Are We Looking For?
Our ideal Operations Assistant will be adynamic individualwho applies a can-do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. Alove for the outdoors is essential as these tasks need completing rain or shine every day of the year.
We’re looking for someone with:
- A positive, can-do attitude and a strong work ethic.
- The ability to work well in a team and communicate effectively with colleagues.
- Great attention to detail, ensuring high cleanliness standards are met.
- Some previous experience in a similar role.
- A willingness to work outdoors in a natural setting, whatever the weather.
Why Join Us?
As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:
- Generous holiday allowance – Take the time you need to recharge and enjoy a healthy work-life balance.
- Performance-based bonuses – Earn a 5% bonus (paid quarterly) if customer service targets are met.
- Social events and awards evenings – Celebrate success with your team.
- Pension scheme – Secure your future with our company pension.
- One full paid day to volunteer – Give back to a cause you care about.
- Subsidised meals – Discounted food when working on location.
- Wellbeing events & activities – Focus on your mental and physical wellness.
- Save on cabin breaks – Enjoy up to 20% off pre-booked stays or last-minute breaks for just £75 per cabin. Friends and family also receive 15% off.
- Hundreds of discounts – Save on top brands across the UK.
Pay Rates for Aged 16 and 17:
- 16 years: £7.55 per hour
- 17 years: £10.00 per hour
Forest Holidays is a Certified B Corporation, committed to sustainability and responsible tourism. By joining us, you’ll be part of a team that values people and the planet.
Click ‘Apply’ now to start your journey with us. Don’t miss out on this fantastic opportunity!
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Operations Assistant employer: Forest Holidays Group Limited
Contact Detail:
Forest Holidays Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Familiarise yourself with Forest Holidays' values and mission as a Certified B Corp. Understanding their commitment to sustainability and responsible tourism will help you align your answers during any interviews, showcasing your passion for the outdoors and the environment.
✨Tip Number 2
Highlight any previous experience in maintenance or customer service roles when networking. Connect with current or former employees on platforms like LinkedIn to gain insights about the company culture and the specific expectations for the Operations Assistant role.
✨Tip Number 3
Prepare to discuss your problem-solving skills and can-do attitude in detail. Think of specific examples where you've successfully tackled challenges in a team setting, as this will demonstrate your suitability for the dynamic nature of the role.
✨Tip Number 4
Show your enthusiasm for working outdoors by researching local flora and fauna or discussing your favourite outdoor activities. This will not only reflect your love for nature but also your readiness to embrace the job's requirements, rain or shine.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Operations Assistant position. Tailor your application to highlight relevant skills and experiences that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in maintenance or customer service roles. Mention specific tasks you've completed that relate to the job, such as using tools or ensuring cleanliness standards.
Show Your Passion for the Outdoors: Since the role requires working outdoors, express your love for nature and outdoor activities in your application. Share any personal experiences that demonstrate your enthusiasm for working in a natural setting.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your personality and can-do attitude. Use it to explain why you want to work for Forest Holidays and how you can contribute to their mission of providing exceptional guest experiences.
How to prepare for a job interview at Forest Holidays Group Limited
✨Show Your Passion for the Outdoors
Since the role requires working outdoors in various weather conditions, it's essential to express your love for nature during the interview. Share any personal experiences or hobbies that demonstrate your enthusiasm for outdoor activities.
✨Highlight Your Attention to Detail
The Operations Assistant role involves ensuring high cleanliness standards and maintaining equipment. Be prepared to discuss specific examples from your past experiences where your attention to detail made a difference in your work.
✨Demonstrate Your Team Player Attitude
Forest Holidays values teamwork, so be ready to talk about how you collaborate with others. Share stories that showcase your ability to build good working relationships and contribute positively to a team environment.
✨Prepare for Practical Questions
Given the hands-on nature of the job, expect questions related to basic maintenance tasks and using tools. Brush up on your knowledge of common repairs and be ready to explain how you would approach various maintenance challenges.
