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- Tasks: Assist in maintaining hot tubs and general upkeep in a stunning forest setting.
- Company: Join Forest Holidays, a Certified B Corp dedicated to sustainability and unique holiday experiences.
- Benefits: Enjoy generous holidays, performance bonuses, subsidised meals, and discounts on cabin breaks.
- Other info: Perfect for nature lovers who thrive in a dynamic, outdoor environment, rain or shine.
- Why this job: Work outdoors, develop skills, and contribute to a company that values people and the planet.
- Qualifications: A positive attitude, teamwork skills, attention to detail, and some maintenance experience are essential.
Work at Deerpark, where woodland valleys meet tranquil millponds
Location: Deerpark (Liskeard, Cornwall)
Salary: £12.71 per hour
Working Hours: Part‑time, 16 hours per week
Days of Work: Monday and Friday, 9am to 5:30pm
Operations Assistant
We have an exciting opportunity for an Operations Assistant to join our team at Deerpark. Be part of creating memorable escapes in a secluded wooded valley, beside an ancient millpond, surrounded by peaceful forest trails and stunning natural scenery. Enjoy fresh forest air, develop your leadership and maintenance skills, and immerse yourself in a truly tranquil setting.
About the Role
As our Operations Assistant, you’ll be at the heart of keeping our Forest location running smoothly behind the scenes. From maintaining our cabins to ensuring every facility is in top condition, your work plays a vital role in creating a seamless and enjoyable stay for every guest.
Set within a peaceful woodland environment, this role offers a refreshing alternative to typical maintenance positions. You’ll enjoy a balanced work schedule while working outdoors and as part of a supportive team, all while contributing to the unique Forest Holidays experience.
You’ll take a hands‑on approach to a variety of operational tasks, ensuring everything is safe, functional, and ready for guests to enjoy from the moment they arrive.
Responsibilities
- Ensuring hot tubs are in perfect working order every day for our guests.
- Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable).
- Paying attention to the little details and delivering daily tasks in a timely and competent manner.
- Taking pride in delivering exceptional customer service.
- Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin.
Qualifications
- A positive, can‑do attitude and a strong work ethic.
- The ability to work well in a team and communicate effectively with colleagues.
- Great attention to detail, ensuring high cleanliness standards are met.
- Some previous experience in a similar role.
- A willingness to work outdoors in a natural setting, whatever the weather.
- A full clean UK driving licence.
Benefits
- Generous holiday allowance.
- Performance‑based bonuses – a 5% bonus (paid quarterly) when customer service targets are met.
- Enhanced parental leave – 24 weeks maternity, 3 weeks paternity at full pay.
- Long‑service awards and company events.
- Pension scheme.
- One full paid day to volunteer.
- Subsidised meals – discounted food when working on location.
- Health cash plan & life assurance.
- Well‑being events & activities.
- Discounts on stays at Forest Holidays and Sykes Cottages.
- Hundreds of discounts across the UK.
Pre‑employment checks, including a basic criminal record check, will be carried out for those offered a position.
Pay Rates for Aged 16 and 17
16 years: £8.00 per hour
17 years: £10.85 per hour
Reasonable adjustments are available for the recruitment process. If you need adjustments, please let us know.
Click ‘Apply’ now to join us at Deerpark and be part of creating unforgettable experiences.
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Operations Assistant employer: Forest Holidays Group Limited
Contact Detail:
Forest Holidays Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Familiarise yourself with Forest Holidays' values and mission as a Certified B Corp. Understanding their commitment to sustainability and responsible tourism will help you align your answers during any interviews, showcasing your passion for the outdoors and the environment.
✨Tip Number 2
Highlight any previous experience in maintenance or customer service roles when networking. Connect with current or former employees on platforms like LinkedIn to gain insights about the company culture and the specific expectations for the Operations Assistant role.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled challenges in past roles. The job requires a can-do attitude, so think of examples where you've successfully resolved issues, especially in outdoor or team settings.
✨Tip Number 4
Show your enthusiasm for working outdoors regardless of the weather. During any conversations or interviews, express your love for nature and how it motivates you to deliver exceptional service, which is key to fitting into the Forest Holidays team.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Operations Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in maintenance or customer service roles. Mention specific tasks you've completed that relate to the job, such as using tools or providing excellent service.
Show Your Passion for the Outdoors: Since the role involves working outdoors, express your love for nature and outdoor activities in your application. Share any relevant experiences that demonstrate your enthusiasm for working in a natural setting.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your personality and can-do attitude. Use it to explain why you want to work for Forest Holidays and how you can contribute to their mission of sustainability and exceptional guest experiences.
How to prepare for a job interview at Forest Holidays Group Limited
✨Show Your Passion for the Outdoors
Since the role involves working in a natural setting, it's essential to express your love for the outdoors during the interview. Share any personal experiences or activities you enjoy that connect you with nature, as this will resonate well with the company's values.
✨Demonstrate Your Attention to Detail
The Operations Assistant role requires a keen eye for detail, especially when it comes to maintaining high cleanliness standards. Be prepared to discuss specific examples from your past experiences where your attention to detail made a difference in your work.
✨Emphasise Teamwork and Communication Skills
As a team player, it's crucial to highlight your ability to work well with others. Prepare examples of how you've successfully collaborated with colleagues in previous roles, and be ready to discuss how you handle communication in a team environment.
✨Prepare for Problem-Solving Scenarios
Given the dynamic nature of the role, you may be asked about how you would handle unexpected issues. Think of scenarios where you've had to solve problems on the spot, and be ready to explain your thought process and the outcome.