At a Glance
- Tasks: Maintain cabins, complete repairs, and ensure high standards of guest experience.
- Company: Join a friendly team at Deerpark, surrounded by stunning natural scenery.
- Benefits: Generous holiday allowance, performance bonuses, and discounted stays.
- Other info: Enjoy wellbeing events and hundreds of discounts on top brands.
- Why this job: Work outdoors in a tranquil setting while developing valuable skills.
- Qualifications: Positive attitude, teamwork skills, and some maintenance experience.
The predicted salary is between 25000 - 30000 £ per year.
Work at Deerpark, where woodland valleys meet tranquil millponds.
Location: Deerpark (Liskeard, Cornwall)
Salary: £12.71 per hour
Working Hours: Part-time, 16 hours. Days of Work: 2 out of 7 days - 09am until 5:30pm.
We have an exciting opportunity for a Facilities Assistant to join our lovely team at Deerpark. Be part of creating memorable escapes in a secluded wooded valley, beside an ancient millpond, surrounded by peaceful forest trails and stunning natural scenery. Enjoy fresh forest air, develop your leadership and maintenance skills, and immerse yourself in a truly tranquil setting.
About the Facilities Assistant role
As a Facilities Assistant, you will ensure our cabins are in good working order with well-maintained décor. You will complete general maintenance tasks, so a basic knowledge of using tools, fixing machinery, and decorating is desirable. You will respond to issues promptly and the ability to solve these issues whilst maintaining excellent communication with the guest is essential. Our Facilities Assistant will ensure every cabin is regularly audited to keep standards high. Working in the Operations Team you will also assist across the location as and when required, for example delivering items ordered from the Retreat to cabins or emptying bins on a changeover day. You’ll take pride in delivering exceptional customer service and are happy to work with our brand standards, ensuring every guest experiences the Forest Feeling the moment they step into their cabin.
Your Responsibilities
- Carry out general maintenance and repair work to keep cabins in good working order and well-presented.
- Complete basic decorating and upkeep tasks to maintain high standards of cabin appearance.
- Respond quickly to maintenance issues and resolve them where possible, using basic tools and repair skills.
- Pay attention to the little details and deliver daily tasks in a timely and competent manner.
- Take pride in delivering exceptional customer service.
- Follow brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin.
What Are We Looking For?
Our ideal Facilities Assistant will be a dynamic individual who applies a can-do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.
Requirements
- A positive, can-do attitude and a strong work ethic.
- The ability to work well in a team and communicate effectively with colleagues.
- Great attention to detail, ensuring high cleanliness standards are met.
- Some previous experience in a similar role.
- A willingness to work outdoors in a natural setting, whatever the weather.
Why Join Us?
As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:
- Generous holiday allowance – Take the time you need to recharge.
- Performance-based bonuses – Earn a 5% bonus (paid quarterly) when customer service targets are met.
- Enhanced parental leave – 24 weeks maternity, 3 weeks paternity at full pay.
- Long service awards and company events – Celebrate success with your team.
- Pension scheme – Secure your future with our company pension.
- One full paid day to volunteer – Give back to a cause you care about.
- Subsidised meals – Discounted food when working on location.
- Health cash plan & life assurance – Covered by the company to keep you protected.
- Wellbeing events & activities – Focus on your mental and physical wellness.
- Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
- Hundreds of discounts – Save on top brands across the UK.
Please note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.
Pay Rates for Aged 16 and 17
- 16 years: £8.00 per hour
- 17 years: £10.85 per hour
Reasonable Adjustments
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
Click ‘Apply’ now to join us at Deerpark and be part of creating unforgettable experiences.
Facilities Assistant in Liskeard employer: Forest Holidays Group Limited
Join our dedicated team at Deerpark, where you can enjoy the beauty of nature while contributing to a memorable guest experience. As a Facilities Assistant, you'll benefit from a supportive work culture that values teamwork and personal growth, alongside generous holiday allowances, performance bonuses, and opportunities for professional development. Embrace the outdoors in a tranquil setting, with unique perks like discounted stays and wellbeing activities that enhance your work-life balance.
Contact Details:
Forest Holidays Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant in Liskeard
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team at Deerpark.
✨Tip Number 2
Practice your communication skills! As a Facilities Assistant, you'll need to interact with guests and colleagues. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you tackled maintenance issues or provided excellent customer service. Be ready to share these during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Deerpark!
We think you need these skills to ace Facilities Assistant in Liskeard
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for the outdoors and how it aligns with our values at Deerpark.
Tailor Your Experience:Make sure to highlight any relevant experience you have in maintenance or customer service. We’re looking for a can-do attitude, so give us examples of how you've tackled challenges in previous roles!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Bullet points can help!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our team there.
How to prepare for a job interview at Forest Holidays Group Limited
✨Know Your Tools
Familiarise yourself with basic tools and maintenance tasks before the interview. Being able to discuss your experience with fixing machinery or doing simple repairs will show that you’re ready to jump in and help out right away.
✨Show Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Since this role involves interacting with guests, demonstrating your ability to communicate effectively and resolve issues will be key to impressing the interviewers.
✨Embrace the Outdoors
Since the job requires working outdoors in all weather, express your love for nature and outdoor activities during the interview. Share any relevant experiences that highlight your adaptability and enthusiasm for working in a natural setting.
✨Attention to Detail Matters
Be ready to discuss how you ensure high cleanliness and maintenance standards in your previous roles. Mention specific instances where your attention to detail made a difference, as this aligns perfectly with the expectations for the Facilities Assistant position.
