Housekeeping Supervisor

Overview Housekeeping Supervisor role at Keldy Forest in Keldy (North Yorkshire). Part-time position with a 13 hour weekly schedule (Monday and Friday, 9:30am to 4pm). Salary: £13.01 per hour. Be part of creating memorable escapes in one of North Yorkshire’s most peaceful forest settings. Develop your skills while ensuring our cabins are beautifully prepared for every guest. Our cabins at Keldy are deep in the forest with various views and surroundings. You can relax while surrounded by nature. Role purpose As our Housekeeping Supervisor , you will work closely with the Housekeeping Manager to ensure smooth operations and exceptional service. Open all year round, supervisors are assigned a specific number of cabins to manage each changeover day. You will work with the housekeeping teams to ensure cabins meet our high cleanliness and presentation standards. You will be a role model for the team, leading by example and delivering high standards of service and professionalism. You must provide exceptional customer service to ensure every guest enjoys the Forest Feeling experience. Your Responsibilities Providing support and motivation to the Housekeeping Team to ensure high morale and productivity. Delivering training to the team, ensuring they are equipped to meet our high standards. Ensuring each cabin is stocked with the correct inventory and meets cleanliness and presentation standards. Conducting basic health and safety checks, such as inspecting smoke alarms and fire extinguishers. Monitoring and maintaining the quality of cabin cleanliness, ensuring all tasks are completed to the highest standards. What We’re Looking For Our ideal Housekeeping Supervisor is articulate and approachable. You put guests at the heart of everything you do and have a helpful, positive personality. A passion for the little details that make a holiday great helps ensure guests return. Requirements Previous experience in a housekeeping/cleaning position, or similar, is essential. Experience leading a team. A passion for the outdoors and motivation in all weather conditions. A positive, can-do attitude and strong work ethic. Ability to work effectively in a team and communicate well with colleagues. Willingness to get involved, take initiative, and support the team as needed. Attention to detail, ensuring tasks are completed to high standards. Desire to work outdoors in a natural setting and contribute to the team’s success. About Forest Holidays Our business has been recognised as a force for good. We are a team of 800 people and steward 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our cabin locations are thoughtfully placed to help guests discover nature while protecting it. Benefits As a valued member of our team, you’ll enjoy a range of benefits, including: Generous holiday allowance Performance-based bonuses (5% bonus paid quarterly when customer service targets are met) Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay) Long service awards and company events Pension scheme One paid day to volunteer Subsidised meals Health cash plan