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- Tasks: Lead the housekeeping team to ensure cabins are clean and welcoming for guests.
- Company: Join Forest Holidays, a Certified B Corp dedicated to sustainability and unique holiday experiences.
- Benefits: Enjoy generous holidays, performance bonuses, subsidised meals, and discounts on cabin breaks.
- Why this job: Work in a stunning forest setting while making a positive impact on guests and the environment.
- Qualifications: Previous housekeeping experience and team leadership skills are essential; a passion for the outdoors is a plus.
- Other info: Be part of a supportive team that values your contributions and promotes wellbeing.
Location: Keldy
Salary: £12.51 per hour
Working Hours: Part time, 13 hours per week, 9:30am until 4pm.
Days of Work: Monday and Friday.
Join Our Team in a Stunning Forest Setting!
We have an exciting opportunity for a Housekeeping Supervisor to join our Keldy team! Work in one of the UK's most beautiful forest locations, developing your skills while providing outstanding service to our guests.
Who Are Forest Holidays?
We’re a Certified B Corp. Our business has been recognised as a force for good. It’s what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.
The Housekeeping Supervisor role:
As our Housekeeping Supervisor, you will work closely with the Housekeeping Manager to ensure smooth operations and exceptional service. Open all year round, our Housekeeping Supervisors are assigned a specific number of cabins to manage each changeover day. Working alongside the housekeeping teams, you will ensure that the cabins meet our high brand standards of cleanliness. You will be a role model for the team, leading by example and ensuring high standards of service and professionalism. In this role you must deliver exceptional customer service, ensuring every guest enjoys the perfect Forest Feeling experience.
Your Responsibilities:
- Providing support and motivation to the Housekeeping Team to ensure high morale and productivity.
- Delivering adequate training to the team, ensuring they are equipped with the knowledge to meet our high standards.
- Ensuring each cabin is stocked with the correct inventory and meets our cleanliness and presentation standards.
- Conducting basic health and safety checks, such as inspecting smoke alarms and fire extinguishers.
- Monitoring and maintaining the quality of cabin cleanliness, ensuring all tasks are completed to the highest standards.
What Are We Looking For?
Our ideal Housekeeping Supervisor is articulate and approachable. You put our guests at the heart of everything you do and have a helpful, positive personality. Passionate about all the little details that make a holiday great is what makes our guests return time and time again.
We’re looking for someone with:
- Previous experience in a housekeeping/cleaning position, or similar is essential.
- Experience leading a team.
- A passion for the outdoors and motivation throughout all weather conditions.
- A positive, can-do attitude and a strong work ethic.
- The ability to work effectively in a team and communicate well with colleagues.
- A willingness to get involved, take initiative, and support the team as needed.
- Attention to detail, ensuring all tasks are completed to our high standards.
- A desire to work outdoors in a natural setting and contribute to the team's success.
Why Join Us?
As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:
- Generous holiday allowance - Take the time you need to recharge and enjoy a healthy work-life balance.
- Performance-based bonuses – Earn a 5% bonus (paid quarterly) if customer service targets are met.
- Social events and awards evenings – Celebrate success with your team.
- Pension scheme – Secure your future with our company pension.
- One full paid day to volunteer – Give back to a cause you care about.
- Subsidised meals – Discounted food when working on location.
- Wellbeing events & activities – Focus on your mental and physical wellness.
- Save on cabin breaks – Enjoy up to 20% off pre-booked stays or last-minute breaks for just £75 per cabin. Friends and family also receive 15% off.
- Hundreds of discounts – Save on top brands across the UK.
Forest Holidays is a Certified B Corporation, committed to sustainability and responsible tourism. By joining us, you’ll be part of a team that values people and the planet. Click ‘Apply’ now to start your journey with us. Don’t miss out on this fantastic opportunity!
Housekeeping Supervisor employer: Forest Holidays Group Limited
Contact Detail:
Forest Holidays Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with Forest Holidays' values and mission as a Certified B Corp. Understanding their commitment to sustainability and responsible tourism will help you align your answers during the interview with their core principles.
✨Tip Number 2
Highlight your previous experience in housekeeping or cleaning roles, especially any leadership positions. Be ready to discuss specific examples of how you've motivated a team or maintained high standards of cleanliness in past jobs.
✨Tip Number 3
Show your passion for the outdoors and working in natural settings. Prepare to share experiences that demonstrate your ability to thrive in various weather conditions and how you contribute positively to team morale.
✨Tip Number 4
Be prepared to discuss your attention to detail and how it has impacted guest satisfaction in your previous roles. Think of specific instances where your meticulousness led to positive feedback from guests or improved team performance.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or cleaning positions. Emphasise any leadership roles you've held and your ability to maintain high standards of cleanliness.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the outdoors and your commitment to providing exceptional customer service. Mention specific examples of how you've motivated teams in previous roles.
Highlight Relevant Skills: Focus on skills that align with the job description, such as attention to detail, teamwork, and communication. Use bullet points to make these stand out and ensure they are easy to read.
Show Enthusiasm for the Role: Convey your excitement about working in a beautiful forest setting and contributing to the team's success. A positive attitude can make a significant difference in your application.
How to prepare for a job interview at Forest Holidays Group Limited
✨Show Your Passion for the Outdoors
Since the role is set in a beautiful forest location, express your love for nature and the outdoors during the interview. Share any personal experiences that highlight your connection to nature and how it influences your work ethic.
✨Demonstrate Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you motivate others, and any training methods you've used to ensure high standards of service.
✨Highlight Attention to Detail
The job requires a keen eye for cleanliness and presentation. Provide specific examples from your past roles where your attention to detail made a significant impact on guest satisfaction or operational efficiency.
✨Prepare for Scenario Questions
Expect questions about how you would handle various situations, such as dealing with a dissatisfied guest or managing a team member who isn't meeting standards. Think through your responses in advance to demonstrate your problem-solving skills.
