Hot Tub Operations Assistant

Hot Tub Operations Assistant

Full-Time No home office possible
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At a Glance

  • Tasks: Assist in maintaining hot tubs and ensuring exceptional guest experiences.
  • Company: Join Forest Holidays, a Certified B Corp dedicated to sustainability and unique holiday experiences.
  • Benefits: Enjoy generous holidays, performance bonuses, subsidised meals, and discounts on cabin stays.
  • Why this job: Work in a stunning forest setting while making a positive impact on guests and the environment.
  • Qualifications: Previous experience in a similar role and a full UK Driving License required.
  • Other info: Be part of a passionate team that values nature and community.

🌲Join us where the legend of Robin Hood lives on among the pines of Sherwood Forest🌲

  • Location: Sherwood Forest (Edwinstowe)
  • Salary: £12.21 per hour
  • Working Hours: Part time, 32hours per week.
  • Days of Work: 4 days out of 7

We have an exciting opportunity for an Operations Assistant to join our Sherwoodteam! Be a part of creating special escapes in one of the UK’s most iconic woodland locations, developing your skills while ensuring our cabins are beautifully prepared for every guest. Our cabins are dotted among the statuesque pines of Sherwood Forest, almost hidden from view. Here, where the legend of Robin Hood was born, you can immerse yourself in the great outdoors across 3,300 acres of magnificent woodland, a truly magical setting to work and grow.

About the Operations Assistant role:

Open all year round, our Operations Assistant plays a vital role in creating an exceptional guest experience. Key responsibilities include:

  • ➡️ Ensuring hot tubs are in perfect working order every day for our guests
  • ➡️ Monitoring and recording water quality, and supporting with safe chemical adjustments
  • ➡️ Completing general maintenance tasks, including using tools, fixing machinery and decorating (basic knowledge desirable)
  • ➡️ Carrying out basic equipment checks and minor repairs, and reporting issues promptly
  • ➡️ Delivering daily tasks efficiently and to a high standard
  • ➡️ Providing friendly, professional customer service and supporting our Forest Feeling brand standards

What Are We Looking For?

Our ideal Operations Assistant will be a dynamic individual who applies a can‑do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.

We’re looking for someone with:

  • ✅ A positive, can‑do attitude and a strong work ethic
  • ✅ Great attention to detail to maintain high standards
  • ✅ The ability to work well in a team and communicate clearly
  • ✅ Previous experience in a similar role
  • ✅ A full UK driving licence
  • ✅ A willingness to work outdoors in all weather

Who Are Forest Holidays?

We’re a Certified B Corp. Our business has been recognised as a force for good. It\’s what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked‑away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.

Why Join Us?

As a valued member of our leadership team, you’ll enjoy a range of benefits:

  • ✈️ Generous holiday allowance –Take the time you need to recharge
  • 💰 Performance‑based bonuses –Earn a 5% bonus (paid quarterly) if customer service targets are met.
  • 🎉 Social events and awards evenings –Celebrate success with your team
  • 🔒 Pension scheme –Secure your future with our company pension
  • 💛 One full paid day to volunteer –Give back to a cause you care about
  • 🍴 Subsidised meals –Discounted food when working on location
  • ❤️🩹 Wellbeing events & activities –Focus on your mental and physical wellness
  • 🏠 Save on breaks –Enjoy up to 20% off. Friends and family also receive 15% off.
  • 🛍️ Hundreds of discounts –Save on top brands across the UK

Reasonable Adjustments:

We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

🌿Click ‘Apply’ now to start your journey with us at Sherwood Forest (Nottinghamshire). Don’t miss out on this fantastic opportunity!

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Hot Tub Operations Assistant employer: Forest Holidays Group Limited

Join Forest Holidays as a Hot Tub Operations Assistant and immerse yourself in one of the UK's most stunning forest locations. We pride ourselves on our commitment to sustainability and employee wellbeing, offering generous holiday allowances, performance-based bonuses, and opportunities for personal growth within a supportive team environment. Experience the joy of working outdoors while contributing to a company that values both people and the planet.
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Contact Detail:

Forest Holidays Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hot Tub Operations Assistant

Tip Number 1

Familiarise yourself with the specific responsibilities of the Operations Assistant role. Understanding the importance of water quality and maintenance tasks will help you demonstrate your knowledge during any informal discussions or interviews.

Tip Number 2

Showcase your passion for the outdoors! Since this role requires working in various weather conditions, sharing personal experiences or stories about your love for nature can make a positive impression on the hiring team.

Tip Number 3

Network with current employees or others in similar roles. Engaging with them can provide insights into the company culture and expectations, which you can leverage to tailor your approach when applying.

Tip Number 4

Prepare to discuss your previous experience in similar roles. Be ready to share specific examples of how you've handled maintenance tasks or provided excellent customer service, as these are key aspects of the job.

We think you need these skills to ace Hot Tub Operations Assistant

Customer Service Skills
Attention to Detail
Basic Maintenance Skills
Knowledge of Water Quality Management
Ability to Work Outdoors
Teamwork and Collaboration
Problem-Solving Skills
Effective Communication
Time Management
Basic Tool Usage
Adaptability to Weather Conditions
Positive Attitude
Work Ethic

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Hot Tub Operations Assistant role. Tailor your application to highlight relevant experience and skills that match what Forest Holidays is looking for.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in similar roles, especially those involving customer service, maintenance, or outdoor work. Use specific examples to demonstrate your skills and how they relate to the tasks mentioned in the job description.

Show Your Passion for the Outdoors: Since a love for the outdoors is essential for this position, make sure to express your enthusiasm for working in a natural setting. Share any personal experiences or hobbies that reflect your connection to nature and your willingness to work in various weather conditions.

Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your personality and can-do attitude. Mention why you want to work for Forest Holidays specifically, and how you align with their values as a Certified B Corporation.

How to prepare for a job interview at Forest Holidays Group Limited

Show Your Passion for the Outdoors

Since the role requires working outdoors in various weather conditions, it's essential to express your love for nature during the interview. Share any personal experiences or hobbies that highlight your enthusiasm for outdoor activities.

Demonstrate Attention to Detail

The Operations Assistant role involves maintaining high cleanliness standards and ensuring hot tubs are in perfect working order. Be prepared to discuss how you pay attention to detail in your previous roles and provide examples of how this has positively impacted customer experiences.

Highlight Teamwork Skills

As a team player, you'll need to build good working relationships with colleagues. Prepare to share examples of how you've successfully collaborated with others in past jobs, especially in challenging situations, to show that you can contribute positively to the team dynamic.

Prepare for Practical Questions

Given the hands-on nature of the job, expect questions about basic maintenance tasks and equipment checks. Brush up on your knowledge of using tools and fixing machinery, and be ready to discuss any relevant experience you have in these areas.

Hot Tub Operations Assistant
Forest Holidays Group Limited
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