At a Glance
- Tasks: Welcome guests and serve food and drinks in a beautiful forest setting.
- Company: Join Forest Holidays, a Certified B Corp dedicated to sustainability and responsible tourism.
- Benefits: Enjoy generous holidays, performance bonuses, subsidised meals, and discounts on cabin breaks.
- Other info: Work full-time, 38 hours a week, with shifts every other weekend.
- Why this job: Be part of a team that values people and the planet while delivering exceptional guest experiences.
- Qualifications: Experience in fast-paced F&B or retail, with excellent communication skills and a positive attitude.
Join us where the forest hides secret glades and sunlight filters through the trees at Keldy Forest
- Location: Keldy (North Yorkshire)
- Salary: £12.71 per hour
- Working Hours: Full-time, 38 hours.
- Days of Work: 5 days out of 7 - Working every other weekend.
Food and Beverage Assistant a position at Keldy.
Be part of creating memorable escapes in one of North Yorkshire’s most peaceful forest settings. Develop your skills while ensuring our cabins are beautifully prepared for every guest.
Our cabins at Keldy are deep in the forest; some are just visible between the trees and others enjoy an outlook onto grassy, sunlit glades. Here, surrounded by nature, you can truly relax.
About the Food and Beverage Assistant Role:
As our Food and Beverage Assistant, you’ll play a key role in the smooth running of our Forest Retreat, the welcoming hub of Forest Holidays. The Forest Retreat serves as a reception, shop, and café, a place for guests to relax, refuel, and plan their woodland adventures.
Unlike many hospitality roles, we offer a better work/life balance, with shifts starting no earlier than 8 am and finishing by 9 pm. This is your chance to work in a calm, natural setting while still delivering top-quality service to our guests.
You’ll provide friendly, efficient service across retail and café operations, ensuring every guest enjoys the perfect Forest Feeling from start to finish.
Your Responsibilities:
- Welcome guests warmly and provide exceptional customer service throughout their stay.
- Prepare and serve food and drinks in our café.
- Maintain cleanliness and hygiene standards in all areas.
- Support stock control, restock shelves, and assist with deliveries.
- Operate tills, handle payments, and follow cash handling procedures.
- Work as part of a close-knit team to ensure smooth daily operations.
- Ensure compliance with all health & safety and food hygiene regulations.
- Assist with the set-up and running of events and activities where required.
What Are We Looking For?
Our ideal Food and Beverage Assistant is friendly, professional, and guest-focused. You bring positivity and passion to everything you do and enjoy working in a team that values nature, service, and community.
We’re looking for someone with:
- Experience in a customer-facing role (hospitality or retail preferred)
- Great communication and interpersonal skills
- A friendly and approachable attitude
- Attention to detail and pride in maintaining high standards
- A flexible approach to working across different tasks and shifts
- A passion for delivering an excellent guest experience
- A love for working in beautiful outdoor settings, come rain or shine!
Who Are Forest Holidays?
We’re a team of 800 people, caring for UK forests and creating unique stays in nature where guests can truly switch off and reconnect. If you’re looking for a career where you can make a real difference, and be part of something meaningful, you've found the right place.
Why Join Us?
As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:
- Generous holiday allowance - Take the time you need to recharge
- Performance-based bonuses - Earn a 5% bonus (paid quarterly) when customer service targets are met
- Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay).
- Long service awards and company events - Celebrate success with your team
- Access to our health & well being platform - Providing you with tools, resources and support to help you feel your best
- Pension scheme- Secure your future with our company pension
- Twopaid days to volunteer - Give back to a cause you care about
- Subsidised meals - Discounted food when working on location
- Health cash plan & life assurance - Covered by the company to keep you protected
- Wellbeing events & activities - Focus on your mental and physical wellness
- Save on breaks - Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
- Hundreds of discounts - Save on top brands across the UK
Please note: If successful in the role,any job offer will be subject to pre-employment checks, including a basic criminal record check.
Pay Rates for Aged 16 and 17:
16 years: £8.00 per hour
17 years: £10.85 per hour
Reasonable Adjustments:
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
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Food and Beverage Assistant in Pickering employer: Forest Holidays Group Limited
At Forest Holidays Group Limited, we pride ourselves on creating a welcoming and supportive work environment at our stunning Glentress Forest location. As a Food and Beverage Assistant, you'll enjoy competitive benefits such as performance-based bonuses, a generous holiday allowance, and opportunities for personal growth within a team that values customer service and teamwork. Join us to be part of a company that not only cares for its guests but also invests in the well-being and development of its employees.
Contact Details:
Forest Holidays Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant in Pickering
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Forest Holidays Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Forest Holidays Group Limited
Don't be shy about reaching out to Forest Holidays Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Assistant in Pickering
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Forest Holidays Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Forest Holidays Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
