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- Tasks: Welcome guests and serve food and drinks in a beautiful forest setting.
- Company: Join Forest Holidays, a Certified B Corp dedicated to sustainability and responsible tourism.
- Benefits: Enjoy generous holidays, performance bonuses, subsidised meals, and discounts on cabin breaks.
- Why this job: Be part of a team that values people and the planet while delivering exceptional guest experiences.
- Qualifications: Experience in fast-paced F&B or retail, with excellent communication skills and a positive attitude.
- Other info: Work full-time, 38 hours a week, with shifts every other weekend.
Location:Cropton
Salary: £12.21 per hour
Working Hours:Full-time, 38 hours per week.
Days of Work: 5 days a week – working every other weekend
Join Our Team in a Stunning Forest Setting!
We have an exciting opportunity for a Food and Beverage Assistant to join our Cropton team! Work in one of the UK’s most beautiful forest locations, developing your skills while providing outstanding service to our guests.
Who Are Forest Holidays?
We’re a Certified B Corp. Our business has been recognised as a force for good. It\’s what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.
About the Food and Beverage Assistant role:
Working at our Forest Retreat, the heart of our location, you’ll provide a warm welcome to guests checking in for their holiday. You will serve food and drinks in our café, bar, and restaurant, as well as handle retail duties in our on-site shop. In this role you must deliver exceptional customer service, ensuring every guest enjoys the perfect Forest Feeling experience.
What Are We Looking For?
Our ideal Food and Beverage Assistant is articulate and approachable. You put our guests at the heart of everything you do and have a helpful, positive personality. Passionate about all the little details that make a holiday great is what makes our guests return time and time again.
We’re looking for someone with:
- Experience in a fast-paced F&B or retail environment.
- A friendly, positive, and helpful attitude.
- Passion for delivering an outstanding guest experience.
- Excellent communication skills and attention to detail.
Why Join Us?
As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:
- Generous holiday allowance – Take the time you need to recharge and enjoy a healthy work-life balance.
- Performance-based bonuses – Earn a 5% bonus (paid quarterly) if customer service targets are met.
- Social events and awards evenings – Celebrate success with your team.
- Pension scheme – Secure your future with our company pension.
- One full paid day to volunteer – Give back to a cause you care about.
- Subsidised meals – Discounted food when working on location.
- Wellbeing events & activities – Focus on your mental and physical wellness.
- Save on cabin breaks – Enjoy up to 20% off pre-booked stays or last-minute breaks for just £75 per cabin. Friends and family also receive 15% off.
- Hundreds of discounts – Save on top brands across the UK.
Pay Rates for Aged 16 and 17:
- 16 years: £7.55 per hour
- 17 years: £10.00 per hour
Forest Holidays is a Certified B Corporation, committed to sustainability and responsible tourism. By joining us, you’ll be part of a team that values people and the planet.
Click ‘Apply’ now to start your journey with us. Don’t miss out on this fantastic opportunity!
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Food and Beverage Assistant employer: Forest Holidays Group Limited
Contact Detail:
Forest Holidays Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant
✨Tip Number 1
Familiarise yourself with Forest Holidays' values and mission. Since they are a Certified B Corp, showing your understanding of sustainability and responsible tourism during your interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience in fast-paced food and beverage or retail environments. Be ready to share specific examples of how you've provided exceptional customer service in these settings, as this is crucial for the role.
✨Tip Number 3
Prepare to demonstrate your communication skills. Practice articulating your thoughts clearly and positively, as being approachable and friendly is key to creating a welcoming atmosphere for guests.
✨Tip Number 4
Research the local area and the unique features of the Cropton location. Being knowledgeable about the surroundings can help you engage with guests and enhance their overall experience, showing that you care about their holiday.
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food and Beverage Assistant position. Tailor your application to highlight relevant experience in fast-paced food and beverage or retail environments.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your positive attitude. Mention specific experiences that demonstrate your ability to provide outstanding guest experiences, as this is crucial for the role.
Highlight Relevant Skills: In your CV, emphasise skills such as excellent communication, attention to detail, and a friendly disposition. Use bullet points to make it easy for the hiring team to see how you meet their criteria.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Forest Holidays Group Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure a guest's satisfaction.
✨Demonstrate Your Team Spirit
Since you'll be working in a team environment, highlight your ability to collaborate with others. Discuss how you've successfully worked as part of a team in previous roles, especially in fast-paced settings.
✨Know the Company Values
Familiarise yourself with Forest Holidays' commitment to sustainability and responsible tourism. Be prepared to discuss how these values resonate with you and how you can contribute to their mission.
✨Prepare for Role-Specific Questions
Anticipate questions related to food and beverage service, such as handling difficult customers or managing busy periods. Think of scenarios where you demonstrated your skills in these areas and be ready to share them.
