At a Glance
- Tasks: Welcome guests and serve food and drinks in a stunning forest setting.
- Company: Join Forest Holidays, a Certified B Corp dedicated to sustainability and unique holiday experiences.
- Benefits: Enjoy generous holidays, subsidised meals, discounts on stays, and wellbeing events.
- Other info: Flexible working hours with 32 hours per week across 4 days.
- Why this job: Be part of a team that values people and the planet while delivering exceptional guest experiences.
- Qualifications: Experience in fast-paced F&B or retail, with excellent communication skills and a positive attitude.
We have an exciting opportunity for a Food and Beverage Assistant to join our lovely team at Deerpark.
Be part of creating memorable escapes in a secluded wooded valley, beside an ancient millpond, surrounded by peaceful forest trails and stunning natural scenery. Enjoy fresh forest air, develop your leadership and maintenance skills, and immerse yourself in a truly tranquil setting.
- Salary: £12.71 per hour
- Working Hours: Part‑time, 20 hours
- Days of Work: 4 days per week (3 x 4‑hour shifts and 1 x 8‑hour shift per week)
About the Food and Beverage Assistant Role:
As a Food and Beverage Assistant, you’ll play a key role in the smooth running of our Forest Retreat, the welcoming hub of Forest Holidays. The Forest Retreat serves as a reception, shop, and café, a place for guests to relax, refuel, and plan their woodland adventures.
Unlike many hospitality roles, we offer a better work/life balance, with shifts starting no earlier than 8 am and finishing by 10 pm. This is your chance to work in a calm, natural setting while still delivering top-quality service to our guests.
You’ll provide friendly, efficient service across retail and café operations, ensuring every guest enjoys the perfect Forest Feeling from start to finish.
Your Responsibilities:
- Welcome guests warmly and provide exceptional customer service throughout their stay.
- Prepare and serve food and drinks in our café.
- Maintain cleanliness and hygiene standards in all areas.
- Support stock control, restock shelves, and assist with deliveries.
- Operate tills, handle payments, and follow cash handling procedures.
- Work as part of a close‑knit team to ensure smooth daily operations.
- Ensure compliance with all health & safety and food hygiene regulations.
- Assist with the set‑up and running of events and activities where required.
What Are We Looking For?
Our ideal Food and Beverage Assistant is friendly, professional, and guest-focused. You bring positivity and passion to everything you do and enjoy working in a team that values nature, service, and community.
Required Skills and Experience
- Experience in a customer-facing role (hospitality or retail preferred)
- Great communication and interpersonal skills
- A friendly and approachable attitude
- Attention to detail and pride in maintaining high standards
- A flexible approach to working across different tasks and shifts
- A love for working in beautiful outdoor settings, come rain or shine.
Benefits
- Generous holiday allowance – Take the time you need to recharge.
- Performance-based bonuses – Earn a 5% bonus (paid quarterly) when customer service targets are met.
- Enhanced parental leave – 24 weeks maternity, 3 weeks paternity at full pay.
- Long service awards and company events – Celebrate success with your team.
- Pension scheme – Secure your future with our company pension.
- One full paid day to volunteer – Give back to a cause you care about.
- Subsidised meals – Discounted food when working on location.
- Health cash plan & life assurance – Covered by the company to keep you protected.
- Wellbeing events & activities – Focus on your mental and physical wellness.
- Discounted stays – Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
- Hundreds of discounts – Save on top brands across the UK.
Please note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.
Pay Rates for Aged 16 and 17:
16 years: £8.00 per hour
17 years: £10.85 per hour
Reasonable Adjustments
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
Food and Beverage Assistant in Liskeard employer: Forest Holidays Group Limited
At Forest Holidays Group Limited, we pride ourselves on creating a welcoming and supportive work environment at our stunning Glentress Forest location. As a Food and Beverage Assistant, you'll enjoy competitive benefits such as performance-based bonuses, a generous holiday allowance, and opportunities for personal growth within a team that values customer service and teamwork. Join us to be part of a company that not only cares for its guests but also invests in the well-being and development of its employees.
Contact Details:
Forest Holidays Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant in Liskeard
✨Tip Number 1
Familiarise yourself with Forest Holidays' values and mission. Since they are a Certified B Corp, showing your understanding of sustainability and responsible tourism during your interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience in fast-paced food and beverage or retail environments. Be ready to share specific examples of how you've provided exceptional customer service in these roles, as this is crucial for the Food and Beverage Assistant position.
✨Tip Number 3
Prepare to discuss your communication skills and how you handle guest interactions. Think of scenarios where you went above and beyond to ensure a positive experience for customers, as this aligns perfectly with what Forest Holidays is looking for.
✨Tip Number 4
Since the role involves working in a beautiful forest setting, express your enthusiasm for nature and outdoor experiences. This personal touch can resonate well with the hiring team and demonstrate your fit for the company culture.
We think you need these skills to ace Food and Beverage Assistant in Liskeard
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Food and Beverage Assistant position. Tailor your application to highlight relevant experience in fast-paced food and beverage or retail environments.
Craft a Personalised Cover Letter:Write a cover letter that reflects your passion for customer service and your positive attitude. Mention specific experiences that demonstrate your ability to create an outstanding guest experience, as this is crucial for the role.
Highlight Relevant Skills:In your CV, emphasise skills such as excellent communication, attention to detail, and a friendly disposition. Use bullet points to make it easy for the hiring team to see how you meet their criteria.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which are important traits for a Food and Beverage Assistant.
How to prepare for a job interview at Forest Holidays Group Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure a guest's satisfaction.
✨Demonstrate Your Team Spirit
Since you'll be working in a team environment, highlight your ability to collaborate with others. Discuss how you contribute to a positive team atmosphere and support your colleagues during busy shifts.
✨Know the Company Values
Familiarise yourself with Forest Holidays' commitment to sustainability and responsible tourism. Be prepared to discuss how these values resonate with you and how you can contribute to their mission.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific situations, such as dealing with a difficult customer or managing a busy service period. Practising your responses will help you feel more confident during the interview.
