At a Glance
- Tasks: Maintain and prepare cabins in stunning Sherwood Forest for guests.
- Company: Join a friendly team at one of the UK's iconic woodland locations.
- Benefits: Generous holiday, performance bonuses, subsidised meals, and wellness activities.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Work outdoors in a magical setting while delivering exceptional customer service.
- Qualifications: Positive attitude, teamwork skills, and some maintenance experience preferred.
The predicted salary is between 12.71 - 12.71 £ per hour.
Location: Sherwood Forest (Edwinstowe)
Salary: £12.71 per hour
Working Hours: Part‑time, 32 hours
Days of Work: 4 days out of 7, including evenings and weekends. Requirement to work one Friday night shift (8:00pm‑2:00am).
We have an exciting opportunity for a Facilities Assistant to join our lovely team at Sherwood Forest. Be a part of creating special escapes in one of the UK’s most iconic woodland locations, developing your skills while ensuring our cabins are beautifully prepared for every guest.
About the Facilities Assistant role:
- Ensure cabins are in good working order with well‑maintained décor.
- Complete general maintenance tasks; a basic knowledge of using tools, fixing machinery, and decorating is desirable.
- Respond to issues promptly and maintain excellent communication with guests.
- Ensure every cabin is regularly audited to keep standards high.
- Assist across the location as required, for example delivering items ordered from the Retreat to cabins or emptying bins on a changeover day.
- Deliver exceptional customer service and adhere to brand standards.
Your Responsibilities:
- Carry out general maintenance and repair work to keep cabins in good working order and well‑presented.
- Complete basic decorating and upkeep tasks to maintain high standards of cabin appearance.
- Respond quickly to maintenance issues and resolve them where possible, using basic tools and repair skills.
- Pay attention to details and deliver daily tasks in a timely and competent manner.
- Take pride in delivering exceptional customer service.
- Follow brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin.
What We’re Looking For:
- A dynamic individual with a can‑do attitude.
- A team player capable of building good working relationships with colleagues.
- A love for the outdoors, as tasks need completing rain or shine every day of the year.
Required Qualifications:
- A positive, can‑do attitude and a strong work ethic.
- The ability to work well in a team and communicate effectively with colleagues.
- Great attention to detail, ensuring high cleanliness standards are met.
- Some previous experience in a similar role.
- A willingness to work outdoors in a natural setting, whatever the weather.
Benefits:
- Generous holiday allowance.
- Performance‑based bonuses – earn a 5% bonus (paid quarterly) when customer service targets are met.
- Enhanced parental leave – 24 weeks maternity, 3 weeks paternity at full pay.
- Long‑service awards and company events.
- Pension scheme – secure your future with our company pension.
- One full paid day to volunteer.
- Subsidised meals – discounted food when working on location.
- Health cash plan & life assurance – covered by the company to keep you protected.
- Well‑being events & activities – focus on your mental and physical wellness.
- Save on breaks – discounted and last‑minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
- Hundreds of discounts across the UK.
Reasonable Adjustments:
If you need adjustments for the recruitment process, just ask; our team is happy to help.
Additional Information:
If successful in the role, any job offer will be subject to pre‑employment checks, including a basic criminal record check.
Facilities Assistant employer: Forest Holidays Group Limited
At Forest Holidays Group Limited, we pride ourselves on creating a welcoming and supportive work environment at our stunning Glentress Forest location. As a Food and Beverage Assistant, you'll enjoy competitive benefits such as performance-based bonuses, a generous holiday allowance, and opportunities for personal growth within a team that values customer service and teamwork. Join us to be part of a company that not only cares for its guests but also invests in the well-being and development of its employees.
Contact Details:
Forest Holidays Group Limited Recruitment Team
